Banks v. LoanCare LLC

CourtDistrict Court, N.D. Illinois
DecidedSeptember 15, 2021
Docket1:18-cv-03358
StatusUnknown

This text of Banks v. LoanCare LLC (Banks v. LoanCare LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Banks v. LoanCare LLC, (N.D. Ill. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION DORETHA BANKS and ANTOINE ) MASSIE, ) ) Plaintiffs, ) ) No. 18 C 03358 v. ) Judge John J. Tharp, Jr. ) LOANCARE LLC and FIRST ) ALLEGIANCE PROPERTY ) SERVICES, INC., ) ) Defendants. )

MEMORANDUM OPINION AND ORDER Plaintiffs Doretha Banks and Antoine Massie sued their mortgage loan servicer, LoanCare LLC, and First Allegiance Property Services, Inc. based on a series of events that began with a failed loan modification agreement and ended in their eviction and the theft of their personal property. Banks and Massie rest their claims on several legal theories, including violation of the Illinois Consumer Fraud Act, common law fraud, intentional infliction of emotional distress, conversion, breach of contract, unconscionability, and loss of consortium. LoanCare and First Allegiance have moved to dismiss Banks and Massie’s second amended complaint (“SAC”), which was filed after this Court granted the defendants’ motion to dismiss the first amended complaint but with leave to amend. For the reasons discussed below, the motions to dismiss the SAC are granted and the dismissal is with prejudice. BACKGROUND The court assumes familiarity with its previous opinion in this case, and accordingly relates only the facts relevant to the present motion. See Mem. Op. and Order, ECF No. 58. Banks and Massie are a married couple who entered a mortgage loan agreement with Hartford Financial Services in February 2009 for their Richton Park, Illinois home. SAC ¶¶ 3, 18. In March 2011, their home was foreclosed upon, following an alleged mortgage default, and Banks’ appeal of the foreclosure suit was dismissed in February 2017. Id. ¶¶ 20-21. In April 2017, Banks contacted LoanCare, her loan servicer, and spoke with a

representative who stated that she might qualify for a loan modification. Id. ¶ 28. Banks completed LoanCare’s loss mitigation package and received a notice of receipt on May 15, 2017. Id. ¶¶ 29- 31. Soon thereafter, a LoanCare agent called Banks to inform her that she had been approved for loss mitigation through a loan modification and would need to make monthly payments of roughly $1,800. Id. ¶ 32. The agent further informed her that she would receive the FHA Trial Payment Plan Agreement (TPP) in the mail and that her first payment under the program would constitute acceptance of the agreement. Id. ¶¶ 34-35. Banks signed and returned the TPP and made the first payment via telephone at the end of June. Id. ¶¶ 35, 38. Relying on the TPP and assuming the eviction would no longer take place, Banks and Massie ended their search for a new house. Id. ¶ 40. Banks made the second and third TPP payments in July and August 2017. Id. ¶¶ 39-42.

On August 16, 2017, Massie and two of their children were evicted from their home, and in the process, Massie was arrested for trespassing. Id. ¶¶ 43-44. During the eviction, six individuals moved furniture from inside the plaintiffs’ home to the front yard and garage. Id. ¶ 45. According to Banks and Massie, these individuals worked for First Allegiance and damaged and destroyed their furniture in the process. Id. ¶ 49. While packing up their belongings into a rental truck, the plaintiffs discovered valuables and money missing, including $4,600 from a dresser, most of their jewelry, and four of their children’s iPads. Id. ¶ 50. After Banks and Massie had moved their possessions to storage and relocated to a nearby hotel, they called LoanCare and were informed that the company would not honor their loan agreement. Id. ¶ 54. LoanCare had not notified Banks that she did not qualify for loss mitigation prior to or after the eviction. Id. ¶ 56. The day after the eviction, Banks telephoned First Allegiance to report the theft of their belongings. Id. ¶ 57. A First Allegiance representative informed her that the company had hired Maurice Johnson to evict them from their property, at LoanCare’s direction.

Id. ¶ 58. Upon information and belief, the plaintiffs allege that the “Johnson” responsible for their eviction was, in reality, Conchita M. Johnson. Id. ¶ 138. The Court dismissed the plaintiffs’ first amended complaint for failure to state a claim for relief but granted leave to amend. ECF No. 58. Banks and Massie timely filed a second amended complaint, which LoanCare and Allegiance have separately moved to dismiss for failure to state a claim. See ECF No. 66; ECF No. 70. Following the withdrawal of their counsel, Banks and Massie failed to respond to the motions to dismiss, despite being granted an extension to do so. DISCUSSION In reviewing a motion to dismiss, the Court accepts all well-pleaded facts as true and draws all inferences in the light most favorable to the plaintiff. Erickson v. Pardus, 551 U.S. 89, 93-94

(2007). Where the plaintiff fails to respond to a motion to dismiss, as is the case here, the Court must still find the defendant entitled to relief under Rule 12(b)(6). See Marcure v. Lynn, 992 F.3d 625, 633 (7th Cir. 2021) (“Rule 12(b)(6) prevents courts from granting unopposed motions solely because there is no response.”). In the absence of a response brief, the Court will look to the complaint to test the sufficiency of the pleadings. Id. at 633 n.5. As a threshold matter, it is necessary to distinguish between “claims” and “counts.” “A claim is the aggregate of operative facts which give rise to a right enforceable in the courts.” Sojka v. Bovis Lend Lease, Inc., 686 F.3d 394, 399 (7th Cir. 2012) (cleaned up). Counts state legal theories, thus serving as the vehicle through which a plaintiff may seek liability and damages. Volling v. Antioch Rescue Squad, 999 F. Supp. 2d 991, 996 (N.D. Ill. 2013). To survive a motion to dismiss, then, there must be at least one cognizable theory of liability to support each claim for relief asserted in the complaint. Banks and Massie’s allegations encompass three potential claims against LoanCare and

one against First Allegiance: their eviction (LoanCare), the theft of their personal property (both defendants), and the failure to fulfill the loan modification agreement (LoanCare). To support these claims, Banks and Massie invoke the following legal theories: violation of the ICFA (Count I), common law fraud (Count II), intentional infliction of emotional distress (Count III), conversion (Count IV), breach of contract (Count V), procedural and substantive unconscionability (Count VI), and loss of consortium (Count VII).1 The Court addresses each theory of liability by its corresponding claim, rather than in the numerical sequence of the SAC’s counts. I. August 2017 Eviction As this Court discussed in its first memorandum opinion and order, Banks and Massie’s eviction remained separate from their loan modification agreement with LoanCare. Banks and

Massie previously argued that the agreement induced their belief that they maintained a current interest in the property and would not be evicted from it. But, as the Court noted, “because the eviction itself was not precluded by the loan modification agreement, the plaintiffs have no claim to recover from LoanCare arising directly from its actions in enforcing its right to possession of the property.” Mem. Op. and Order at 7, ECF No. 58. Consequently, the Court dismissed any claim that sought to hold the defendants liable for the plaintiffs’ eviction from the property itself with prejudice. Id. at 11.

1 Subject matter jurisdiction over these state law theories is based on diversity of citizenship. See SAC ¶¶ 4 and 8-10.

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Bluebook (online)
Banks v. LoanCare LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/banks-v-loancare-llc-ilnd-2021.