Ball v. Saurman CA2/6

CourtCalifornia Court of Appeal
DecidedDecember 8, 2015
DocketB258634
StatusUnpublished

This text of Ball v. Saurman CA2/6 (Ball v. Saurman CA2/6) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ball v. Saurman CA2/6, (Cal. Ct. App. 2015).

Opinion

Filed 12/8/15 Ball v. Saurman CA2/6

NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115.

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

SECOND APPELLATE DISTRICT

DIVISION SIX

J. KIELY BALL et al., 2d Civil No. B258634 (Super. Ct. No. 56-2012- Plaintiffs and Appellants, 00418245-CU-DF-VTA) (Ventura County) v.

SANDEE SAURMAN,

Defendant and Appellant.

Plaintiffs J. Kiely Ball and Auditone Hearing Aids, Inc. (Auditone) sued defendant Sandee Saurman for libel per se and related causes of action after she published critical complaints about Ball and his hearing aid dispensaries on two Internet websites and in a letter to members of a national hearing loss association. Saurman appealed the trial court's denial of her motion to strike the complaint under the anti-strategic lawsuit against public participation (anti-SLAPP) statute, Code of 1 Civil Procedure section 425.16. We determined that plaintiffs' claims arose from protected activity and remanded the matter to the trial court to decide whether

1 All statutory references are to the Code of Civil Procedure unless otherwise stated. plaintiffs had demonstrated a probability of prevailing on their claims. (Ball v. Saurman (Sept. 17, 2013, B244750) [nonpub. opn.].) On remand, the trial court granted the motion to strike the cause of action for fraud/deceit and allowed the action to proceed as to the seven remaining claims. We affirm the decision to strike the fraud/deceit claim and to deny the motion to strike the libel, negligence and unfair business practices causes of action, but conclude plaintiffs have not demonstrated a probability of prevailing on their claims for intentional and negligent interference with economic relationship and invasion of privacy. We reverse the order denying the motion to strike those claims and remand with instructions. FACTS AND PROCEDURAL BACKGROUND Saurman is a doctor of audiology and a licensed hearing aid dispenser who does not dispense or sell hearing aids. Ball is a licensed hearing aid dispenser in eight states, including California, but is not an audiologist. He is the president of Auditone, which he incorporated in July 2010. Ball was the owner and operator of Advanced Hearing Centers, Inc. (Advanced Hearing), which he sold to Michael Owen in April 2009. In March 2009, Len Rossman asked Saurman to help him with the hearing aids he had purchased from Ball. Rossman claimed that Ball had refused to refund his money. Saurman telephoned Ball and demanded a refund on Rossman's behalf. According to Saurman, Ball laughed at her. Saurman and Rossman then went to Advanced Hearing, where one of Ball's employees refused their demand for a refund. Approximately a week later, Saurman picketed in front of Ball's business. Ball subsequently gave Rossman a refund, but required Rossman to sign a document releasing all claims against Ball and promising that no one he knew would come within 300 yards of Ball's businesses.

2 After Saurman assisted Rossman with his refund, other people contacted Saurman regarding hearing aids purchased from Advanced Hearing. Saurman returned to picketing at Advanced Hearing and filed a consumer complaint against Ball with the California Attorney General's office. She also filed multiple anonymous complaints with the California Department of Consumer Affairs. In one of the complaints, Saurman discussed Rossman's experience with Ball, and stated that "Ball should lose his California state hearing aid dispensing license." Saurman also created a Facebook webpage called "Fight J. Kiely Ball Hearing Aid Dispenser" and, without his permission, uploaded a picture of Ball to the webpage. In June 2010, the Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board (Board) filed an accusation seeking to revoke or suspend Ball's hearing aid dispensing license. The accusation, which was based on complaints by five customers, alleged numerous violations of state consumer laws. Ball settled that matter in December 2011. He stipulated to the revocation of his hearing aid dispenser license with the revocation stayed during a four-year 2 probationary period. In October 2011, Saurman wrote a letter to the chapter leaders of the Hearing Loss Association of America (HLAA) and mailed copies to Ball's clients. The letter discussed Saurman's negative experiences with Ball and advised that the State of California was seeking to revoke Ball's dispensing license. The letter further stated, inter alia, that Ball "does not honor hearing aid returns and has illegal contracts"; that "the LA City attorney was going to press charges"; that the State of California is "trying to get a criminal trial on elder abuse on [Ball];" that Ball obtained money through forgery and that Saurman is a "prime witness" in the trial of "[S]tate of [C]alifornia vs. Kiely Ball." The letter concluded: "I am adamant that the

2 We grant Saurman's request to take judicial notice of the accusation filed with the Board and the stipulated decision and order resolving the matter. (See Evid. Code, §§ 452, 459.)

3 public, hearing impaired and elderly are protected. Please pass this information on to your members." On January 2, 2012, shortly after Ball had settled the accusation brought before the Board, Saurman (using the pseudonym Jacey James) posted a complaint on the "Ripoff Report" website. The Internet posting stated that Ball and Auditone have illegal contracts and do not honor state laws, that Ball's former employees agree with Saurman and that "the State of California . . . has NINE accusations against his license and there is supposed to be a trial against his license." Saurman's posting further stated that Ball instructs his employees to "never" give a refund. Plaintiffs filed a complaint against Saurman for (1) libel per se, (2) negligence, (3) intentional interference with economic relationship, (4) negligent interference with economic relationship, (5) invasion of privacy - false light, (6) invasion of privacy - misappropriation of likeness, (7) unfair business practices and (8) fraud/deceit. The claims are based primarily upon Saurman's publication of allegedly false statements in the letter to the HLAA and on the Facebook and Ripoff Report websites. Plaintiffs allege that clients cancelled contracts with Auditone as a result of Saurman's false and misleading comments and that a local newspaper has refused Auditone's advertisements because of her actions. Saurman filed a special motion to strike the complaint pursuant to section 425.16. The trial court sustained most of the objections to Saurman's evidence and determined she had not met her initial burden of demonstrating that any of the allegedly defamatory statements constituted constitutionally protected activity. We reversed that decision, concluding that Saurman had established that plaintiffs' claims arose from protected activity under section 425.16, subdivisions (e)(3) and (e)(4). We remanded the matter to the trial court to consider whether plaintiffs had demonstrated a probability of prevailing on the merits of their causes of action. (Saurman v. Ball, supra, B244750.)

4 Following the submission of supplemental briefing and evidence, the trial court sustained all of plaintiffs' objections to Saurman's supplemental evidence and denied the anti-SLAPP motion as to the first cause of action for libel per se.

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Ball v. Saurman CA2/6, Counsel Stack Legal Research, https://law.counselstack.com/opinion/ball-v-saurman-ca26-calctapp-2015.