Ball v. American Greetings Corp.

752 S.W.2d 814, 1988 Mo. App. LEXIS 316, 1988 WL 28230
CourtMissouri Court of Appeals
DecidedApril 5, 1988
DocketWD 38058
StatusPublished
Cited by26 cases

This text of 752 S.W.2d 814 (Ball v. American Greetings Corp.) is published on Counsel Stack Legal Research, covering Missouri Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ball v. American Greetings Corp., 752 S.W.2d 814, 1988 Mo. App. LEXIS 316, 1988 WL 28230 (Mo. Ct. App. 1988).

Opinion

SHANGLER, Presiding Judge.

The plaintiff Joyce Ball brought an action in three counts against her recent employer, defendant American Greetings Corporation. Count I alleged that defendant failed to issue a service letter to the plaintiff within a reasonable time in breach of § 290.140, RSMo 1978, and sought actual and punitive damages. Count II alleged that the defendant issued the plaintiff an improper service letter in breach of § 290.140, RSMo 1978, and sought actual and punitive damages. Count III alleged that the defendant withheld wages due the plaintiff for more than seven days after termination in breach of § 290.110, RSMo 1978, and sought actual damages and statutory penalties. The plaintiff submitted on Count II and Count III. The jury returned a verdict on Count II for $1 as actual damages and for $105,000 as punitive damages, and for $369.36 on Count III. The motion for new trial or alternatively for judgment notwithstanding the verdict was overruled, and the defendant American Greeting Corporation appeals.

The suit was filed by the plaintiff in October of 1981. The service letter statute then in effect was, as the petition pleaded, § 290.140, RSMo 1978. The verdict on the service letter count was returned and judgment entered in October of 1985. In that interim, on August 13, 1982, § 290.140, RSMo 1978, was amended to provide that the violation of the statute rendered the corporate employer

liable for compensatory but not punitive damages but in the event that the evidence establishes that the employer did not issue the requested letter, said employer may be liable for nominal and punitive damages; but no award of punitive damages under this section shall be based upon the content of any such letter, [emphasis added]

In the course of pretrial proceedings, the defendant moved for partial summary judgment on the ground that the amendment was remedial and therefore retrospective to the pending action to preclude punitive damages based upon the content of the service letter. The motion contended that since Count II of the petition pleaded that the defendant employer issued a service letter to the plaintiff, punitive damages were precluded as a matter of law by the amendment. The court denied partial summary judgment. 1 After the entry of judgment and while the cause pended on appeal, the supreme court en banc in Vaughan v. Taft Broadcasting Co., 708 S.W.2d 656 (Mo. banc 1986) decided that the punitive damages component of the 1982 amendment to service letter § 290.140 was remedial and so of retrospective effect to a pending action not yet reified as a judgment. The contention that punitive damages were not recoverable under the cause *817 of action as pleaded by plaintiff Ball as a matter of law, and hence were not submis-sible, was reasserted by the defendant American Greetings Corporation in the posttrial motion for judgment notwithstanding the verdict. It is a contention on appeal we confront and decide in the course of opinion.

The defendant American Greetings Corporation, with headquarters in Cleveland, Ohio, manufactures greeting cards and other such items. It sells them through non-owned retail outlets and employs part-time personnel for that purpose. The plaintiff Joyce Ball was employéd as such a part-time merchandiser in February of 1972 and worked in the Skaggs Drug Store in Seda-lia throughout her stint of employment with American Greetings Corporation. It was her responsibility to maintain the inventory of the American Greetings products at the store and to keep the display area in order. Ball was paid by the hour and by April of 1980 averaged about 12 hours per week. She also spent time to aid her customers, often elderly, to purchase other items at Skaggs, unrelated to her work. Ball submitted a time sheet to the home office in Cleveland in order to be paid the earned wages.

Her supervisor during the last year of employment was James Benson, a sales representative for American Greetings Corporation. On April 21, 1980, Benson telephoned Ball at home and informed her: “I have bad news for you. We’re having a cutback, and it’s coming from the general office, and you’re one of them we’re going to have to let go.” Benson expressed regret for the short notice, but told Ball that she could work four hours and turn in a time sheet which indicated 24 hours of work — the extra hours to serve as severance pay. Ball worked her last four hours on April 22, 1980. She soon learned that instead of for reasons of reduction of force, she had been replaced for a new employee, Barbara Young.

Ball then submitted her final time sheet to the employer. It indicated that she worked four hours on April 22, her last day of employment. She also inscribed on the form:

Payment in lieu of notice of termination by Jim Benson on April 21 for reasons not made clear to me. Request that reasons be furnished me in writing in order to determine my future actions.

The form also, conformably to the advisement of Jim Benson, noted that 24 hours pay [the equivalent of two weeks work] was due. Ball sought the reasons for her discharge because she expected that she would have to tell a prospective employer the reasons. That expectation was engendered by the application for employment form she completed for American Greetings Corporation which required that she list the previous employers and the reason she left the last employment.

The time sheet with notation was received at the Cleveland office and engaged the attention of the employer because of the inscribed note. Pribula, Supervisor of Merchandiser Administration, responded by letter to Ball within the week [on May 13, 1980]:

Your note expressing your concern over your recent termination has been forwarded to our district manager in your area for his investigation.
Please be assured that upon completion, you will be made aware of all findings.

On that same day Pribula also dispatched a memorandum to Gnefkow, manager of the merchandiser territory which encompassed Sedalia, with directions to investigate the Ball request for additional information concerning her termination and the payment in lieu of notice of termination, as well. A copy of the memorandum issued also to Regional Manager Stonestreet, Exman— Pribula’s superior — and another copy was delivered to his supervisor, Brown. Pribu-la explained:

At that point I contacted my supervisor and took the letter over to him, and you know, discussed it with him because it’s not our policy not to just — it wasn’t our policy to blindly pay twenty-four hours or any amount of hours without a reason, and took it over for his attention for review.

*818 The matter nevertheless — as Pribula put it — was simply “lost in the shuffle.”

Ball heard nothing more from American Greetings Corporation for the next five months. In that interim her husband learned of the service letter law [§ 290.140, RSMo 1978] and the requirement of that statute that an employer furnish reasons for discharge to the employee upon request.

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Bluebook (online)
752 S.W.2d 814, 1988 Mo. App. LEXIS 316, 1988 WL 28230, Counsel Stack Legal Research, https://law.counselstack.com/opinion/ball-v-american-greetings-corp-moctapp-1988.