Baldwin v. Ward Chrysler Center, INC

2026 IL App (5th) 250821-U
CourtAppellate Court of Illinois
DecidedMarch 26, 2026
Docket5-25-0821
StatusUnpublished

This text of 2026 IL App (5th) 250821-U (Baldwin v. Ward Chrysler Center, INC) is published on Counsel Stack Legal Research, covering Appellate Court of Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Baldwin v. Ward Chrysler Center, INC, 2026 IL App (5th) 250821-U (Ill. Ct. App. 2026).

Opinion

NOTICE 2026 IL App (5th) 250821-U NOTICE Decision filed 03/26/26. The This order was filed under text of this decision may be NO. 5-25-0821 Supreme Court Rule 23 and is changed or corrected prior to the filing of a Petition for not precedent except in the

Rehearing or the disposition of IN THE limited circumstances allowed the same. under Rule 23(e)(1). APPELLATE COURT OF ILLINOIS

FIFTH DISTRICT ______________________________________________________________________________

LARRY BALDWIN, DEBRA BALDWIN, ) Appeal from the JAMES WARDEN, VICKI WARDEN, and ) Circuit Court of JEAN BULLOCK, ) Jackson County. ) Plaintiffs-Appellees, ) ) v. ) No. 24-LA-79 ) WARD CHRYSLER CENTER, INC, ) MARK WARD, and RON WARD, ) Honorable ) Christy W. Solverson, Defendants-Appellants. ) Judge, presiding. ______________________________________________________________________________

JUSTICE BOLLINGER delivered the judgment of the court. Justices Vaughan and Hackett concurred in the judgment.

ORDER

¶1 Held: We affirm the circuit court’s order denying defendants’ motion to stay proceedings pending arbitration.

¶2 On November 21, 2024, plaintiffs Larry Baldwin, Debra Baldwin, James Warden, Vicki

Warden and Jean Bullock filed a class action lawsuit against defendants Ward Chrysler Center,

Inc., Mark Ward and Ron Ward for money damages. Plaintiffs alleged that defendants violated the

Consumer Fraud and Deceptive Business Practices Act (Act) (815 ILCS 505/1 et seq. (West

2022)), surrounding new Chrysler vehicles purchased by them. More specifically, plaintiffs

contended that defendants concealed the existence of factory-authorized rebates they and other

similarly situated purchasers were entitled to receive. In response, defendants moved to stay the

1 proceedings in the circuit court and for an order requiring that the parties arbitrate their disputes,

citing a binding arbitration agreement allegedly entered into between the parties at the time of

purchase. Following a hearing on the motion, the circuit court denied defendants’ motion to stay

proceedings and compel arbitration. This appeal timely followed.

¶3 I. BACKGROUND

¶4 On November 21, 2024, plaintiffs filed a multi-count class action complaint against

defendants alleging a violation of the Act. Plaintiffs alleged that they and others purchased new

Chrysler vehicles from defendant, Ward Chrysler Center, Inc. (dealership). It was alleged that

defendants, Mark Ward and Ron Ward, were equal shareholders, officers, directors and authorized

agents of the dealership. According to the complaint, the dealership was authorized by FCA US,

LLC (Chrysler) to sell new Chrysler automobiles in accordance with a general franchise agreement

entered into between the dealership and Chrysler. Further, it was alleged that Chrysler provided

rebates to purchasers of those vehicles through the dealership and that the franchise agreement

required the dealership to notify, remit and transfer the rebates to customers like plaintiffs.

¶5 Plaintiffs contended that defendants concealed the existence of those rebates they and other

similarly situated purchasers were entitled to receive concerning the sale of thousands of new

Chrysler vehicles and that defendants wrongly retained those rebates. Plaintiffs sought an order of

the circuit court certifying a proposed class of similarly situated persons who purchased new

Chrysler vehicles from the dealership and did not receive credit, payment or transfer of any

authorized manufacturer rebate from Chrysler for each customer’s purchase of a new Chrysler

vehicle between January 1, 2000, and the date of class certification. Plaintiffs further requested an

award of punitive damages, reasonable costs and expenses, including reasonable attorney fees, and

an award of interest at the maximum allowable rate.

2 ¶6 On January 10, 2025, defendants filed a motion to stay proceedings in the circuit court

pending arbitration. Defendants asserted that plaintiffs agreed to arbitrate the disputes raised in

their complaint pursuant to standalone form arbitration agreements purportedly signed by plaintiffs

arising out of their purchase of vehicles from the dealership. Copies of the arbitration agreements

were attached and defendants cited the following language contained therein:

“Any claim or dispute, whether in contract, tort, statute, or otherwise (including the

interpretation ad [sic] scope of this clause, and the arbitrability of the claim or dispute),

between you and use [sic] or our employees, agents, successors, or assigns, which arise out

of or relate to your credit application, purchase or condition of this vehicle, this contract or

any resulting transaction relationship … shall, at your or our election, be resolved by

neutral, binding arbitration and not by court action. Any claim or dispute is to be arbitrated

by a single arbitrator on an individual basis and not as a class action. You expressly waive

any right you may have to arbitrate a class action.”

¶7 Defendants contended that the arbitration agreements were expressly governed by Section

3 of the Federal Arbitration Act (FAA) (9 U.S.C. § 3 (2018)). Defendants contended that plaintiffs’

action fell within the scope of the arbitration agreements and that arbitration was required to

proceed before the National Arbitration Forum, the American Arbitration Association, or any other

organization selected by plaintiffs subject to the dealership’s approval. Defendants contended that

plaintiffs circumvented the arbitration requirement by filing their lawsuit in the circuit court.

Defendants requested an order staying the proceedings, including all discovery requests served by

plaintiffs on defendants, and quashing third-party subpoenas issued by plaintiffs. Defendants

further requested an award of attorney fees.

3 ¶8 In response, plaintiffs asserted that the motion should be denied on the basis of fraud

committed by defendants and the unconscionable nature of the arbitration agreements. More

specifically, plaintiffs asserted that they were not given a meaningful opportunity to reject the

terms of the arbitration agreements and that they would be able to demonstrate that in consideration

of a “cost price disparity” the arbitration agreements would not be a sufficient remedy to make

plaintiffs whole. Plaintiffs requested an order allowing sufficient time to conduct discovery

concerning the issues raised in the motion and their response thereto, an evidentiary hearing on

those issues, and an order denying the motion.

¶9 On March 18, 2025, after being granted leave to do so, plaintiffs filed a first amended class

action complaint (FAC) premised on the same factual allegations as contained in the original

complaint. The FAC asserted that defendants violated the Act and added a new count seeking a

declaratory judgment regarding the arbitration agreements. More specifically, plaintiffs contended

that the arbitration agreements were voidable and revocable as they were not properly formed,

were fraudulently induced, and were unconscionable.

¶ 10 As to their contract formation claim in the FAC, plaintiffs alleged that the arbitration

agreements did not contain the signatures of plaintiffs, James Warden, Vicki Warden, and Jean

Bullock.

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Bluebook (online)
2026 IL App (5th) 250821-U, Counsel Stack Legal Research, https://law.counselstack.com/opinion/baldwin-v-ward-chrysler-center-inc-illappct-2026.