CYNTHIA L. MARTIN, Judge.
The Department of Mental Health (“DMH”) appeals the circuit court’s judgment awarding attorney fees and expenses in the amount of $21,683.01 to Emily Baker (“Baker”) as a prevailing party pursuant to section 536.087.1 Baker successfully appealed DMH’s decision to place Baker on the employee disqualification list for allegedly abusing a consumer and class II neglect (the “Underlying Action”). DMH argues that the circuit court committed legal error in finding that DMH’s position in the Underlying Action was not substantially justified. DMH alternatively argues that the circuit court erred in awarding Baker attorney fees at a rate in excess of the statutorily prescribed rate of $75 per hour.
We affirm in part, but reverse the amount of the award, and remand for recalculation of the award and for calculation of Baker’s reasonable fees and expenses incurred in connection with this appeal.
Factual and Procedural History2
Baker worked at the Marshall Habilitation Center as a client attendant trainee providing care to consumers. K.T. was a consumer suffering from numerous communicative and mental disorders. On February 10, 2007, K.T. had a tantrum in which she knocked her medication and juice out of an employee’s hands, and threw herself onto the floor. K.T. kicked and screamed, and refused to get up. Employees often used water as a less invasive means of controlling K.T.’s outbursts. Consequently, as the tantrum escalated, Baker retrieved a half-full pitcher of water and poured it onto K.T. while another em[231]*231ployee held KT.’s wrists and straddled her. Baker then refilled the pitcher, and a co-worker threatened to pour more water on K.T. if she did not cooperate. KT.’s behavior subsided.
DMH subsequently charged Baker with physically abusing K.T. by mistreating or maltreating her in a brutal or inhumane manner. In a separate incident also on February 10, 2007, Baker witnessed another co-worker refer to a different consumer as “you bitch” after the consumer pinched or hit Baker’s co-worker. DMH charged Baker with class II neglect for her failure to report this statement.
Following these incidents and a subsequent investigation, Karen Moss (“Moss”), DMH’s acting superintendent, sent Baker a letter finding that she had committed physical abuse and class II neglect. Baker requested a meeting with Moss to provide additional facts regarding the incidents. After this meeting, Moss sent Baker a second letter, substantiating the preliminary charges, terminating her as a probationary employee, and directing that her name be placed on the DMH’s employee disqualification list.
Baker appealed this finding. Following a hearing, an administrative law judge issued an opinion upholding the charges of physical abuse and neglect. Baker appealed that decision to the circuit court, but the case was remanded for rehearing because the recording equipment had failed during the administrative hearing. On remand, another administrative law judge substantiated the findings of one count of physical abuse and one count of class II neglect. Baker again appealed to the circuit court. The circuit court reversed the findings of physical abuse and class II neglect, and ordered that Baker’s name be removed from the employee disqualification list. DMH appealed.
We affirmed the circuit court’s judgment reversing the DMH’s decision in Baker v. Department of Mental Health, 344 S.W.3d 751 (Mo.App. W.D.2011). While that appeal was pending, Baker filed a motion for attorney’s fees and expenses in the circuit court pursuant to section 536.087, which permits a party who prevails in an agency proceeding or civil action, or on judicial review of an agency proceeding, to recover reasonable fees and expenses “unless ... the position of the state was substantially justified or ... special circumstances make an award unjust.” Section 536.087.1 and .2. After our decision in Baker became final, the circuit court conducted an evi-dentiary hearing, and then entered its judgment granting Baker’s motion for attorney fees and expenses pursuant to section 536.087. DMH appeals.
Standard of Review
When fees and expenses are awarded to a prevailing party pursuant to section 536.087, our standard of review is described in section 536.087.7 as follows:
The reviewing or appellate court’s determination on any judicial review or appeal heard under this subsection shall be based solely on the record made before the agency or court below. The court may modify, reverse or reverse and remand the determination of fees and other expenses if the court finds that the award or failure to make an award of fees and other expenses, or the calculation of the amount of the award, was arbitrary and capricious, was unreasonable, was unsupported by competent and substantial evidence, or was made contrary to law or in excess of the court’s or agency’s jurisdiction.
Whether an award of fees and expenses is supported by competent and substantial evidence is judged by examining the record as a whole. Oakes v. Mo. Dept. [232]*232of Mental Health, 254 S.W.3d 153, 157 (Mo.App. E.D.2008) (citing Hampton v. Big Boy Steel Erection, 121 S.W.3d 220, 222 (Mo. banc 2003)). “The evidence is not viewed in the light most favorable to the [ ] decision.”3 Stone v. Mo. Dept. of Health and Senior Services, 350 S.W.3d 14, 20 (Mo. banc 2011) (citing Hampton, 121 S.W.3d at 223).
Whether an award of fees and expenses pursuant to section 536.087 was made contrary to law or in excess of the court’s or agency’s jurisdiction or authority raises a question of law we review de novo. Sanders v. Hatcher, 341 S.W.3d 762, 766 (Mo.App. W.D.2011).
Analysis
Point I
In its first point on appeal, DMH asserts that the circuit court committed legal error when it determined that DMH was not substantially justified in its action against Baker. DMH argues that the circuit court was required as a matter of law, but failed, to consider and make written findings about: (i) whether DMH acted in good faith; (ii) how the facts appeared to DMH at the time it initiated its action; and (iii) the thoroughness of DMH’s investigation. DMH also argues that by failing to consider these required factors, the circuit court violated section 536,087.3 and based its determination solely on the fact that Baker prevailed in the Underlying Action. We disagree.
(i) The trial court was not required to consider or make written findings on the factors identified by DMH
A prevailing party in an agency proceeding or civil action brought by or against the state is entitled to seek an award of reasonable fees and expenses incurred in the agency proceeding or civil action “unless the court or agency finds that the position of the state was substantially justified [.]” Section 536.087.1 (emphasis added). Similarly, a prevailing party in an action for judicial review of an agency proceeding is entitled to seek an award of reasonable fees and expenses incurred during the agency proceeding “unless the court finds that during such agency proceeding the position of the state was substantially justified [.]” Section 536.087.2 (emphasis added).
“‘The intent of [section 536.087] is to require agencies to carefully scrutinize [233]*233agency and court proceedings and to increase accountability of the administrative agencies.’” Sanders, 341 S.W.3d at 766 (citation omitted). “The statute “was designed to relieve the financial burden a private party would face in challenging abusive or unreasonable government actions.’ ” Id. (citation omitted).
Here, Baker did not prevail in the initial agency proceeding brought by DMH before the administrative law judge. She did prevail, however, in her actions for judicial review both before the circuit court and in this court. Thus, her request for an award of reasonable fees and expenses implicates section 536.087.2. Pursuant to the plain language of section 536.087.2, Baker is entitled to an award for her reasonable fees and expenses unless DMH’s position was substantially justified.
Though “substantial justification” is determinative of a prevailing party’s right to recover fees and expenses under section 536.087, the legislature did not define the term. “Missouri courts have interpreted the term ‘substantially justified’ to mean there must be ‘reasonable basis both in law and fact’ for the government’s action.” Greenbriar Hills Country Club v. Dir. of Revenue, 47 S.W.3d 346, 354 (Mo. banc 2001) (citations omitted). An agency’s action must be clearly reasonable not just marginally reasonable. Dishman v. Joseph, 14 S.W.3d 709, 717 (Mo.App. W.D.2000) (emphasis added). “The burden is on the [government] to establish substantial justification[.]” Greenbriar, 47 S.W.3d at 354.
DMH argues that in determining whether government action had a “reasonable basis in law and in fact,” three factors must be evaluated as a matter of law: (i) the agency’s good faith; (ii) how the facts appeared to the agency at the time it initiated its action; and (iii) the thoroughness of the agency’s investigation. DMH effectively argues that an agency cannot be found to lack substantial justification unless the agency acted in bad faith in light of the facts before it and following a deficient investigation. DMH cites no authority for this proposition.
Certainly, we have recognized the general relevance of the factors identified by DMH. In Pulliam v. State, 96 S.W.3d 904, 907 (Mo.App. W.D.2003), we held that “[i]n reaching a fee decision, the [court] may consider the facts as determined in the underlying action, how those facts reasonably may have appeared at the time the action was initiated, and the thoroughness of the investigation preceding the action.” (Emphasis added.) However, the general relevance of these factors does not suggest that the factors must be considered, or that the factors must be found unfavorably to an agency to permit the conclusion that the agency acted without substantial justification.
In fact, our courts have rejected the notion that an agency’s bad faith must be demonstrated as a condition to finding a lack of substantial justification. Greenbriar, 47 S.W.3d at 354; see also McMahan v. Mo. Dept. of Social Services, 980 S.W.2d 120, 125 (Mo.App. E.D.1998); Dishman, 14 S.W.3d at 717.
[Though] [g]ood faith or lack thereof will often be a very relevant and important consideration in making the substantial justification determination.... proof of a lack of good faith is not a mandatory element of recovery of fees. If the legislature had intended the test for the award of fees to be whether the claimant showed that the government acted in good faith, it could have said so. Instead, it put the burden on the government to prove that its position was substantially justified.
Dishman, 14 S.W.3d at 717 (emphasis added). Dishman further explains:
[234]*234[W]e and other courts have previously held that this means that the State must show that it had a reasonable basis in both fact and law for its position, and that this basis was not merely marginally reasonable but clearly reasonable, although not necessarily correct.... While this standard would largely overlap with a good faith standard, the two standards are not necessarily synonymous. This substantial justification standard ... is the standard which the statute requires.... [T]o the extent [previous authority] suggest that “good faith” is a necessary element of determining substantial justification or that the claimant bears the burden of proof of substantial justification, they should no longer be followed.
Id.
We thus conclude that DMH’s assertion that the circuit court was required as a matter of law to consider whether DMH acted in good faith, how the facts appeared to DMH at the time it initiated its action, and the thoroughness of DMH’s investigation, is not supported by the law.
It follows that DMH’s related assertion that the circuit court erred because it failed to make written findings with respect to these factors is without merit. Section 536.087.6 requires:
The decision of a court or an agency on the application for reasonable fees and expenses shall be in writing, separate from the judgment or order of the court or the administrative decision which determined the prevailing party, and shall include written findings and conclusions and the reason or basis therefor.
Though this section requires written findings and conclusions, it does not specify particular “factors” about which findings or conclusions are required. Missouri courts have construed the circuit court’s obligation under section to 536.087.6 as limited to affording a clear and concise explanation for its determination on the issue of substantial justification. See McMahan, 980 S.W.2d at 124 (the court must state in writing its findings regarding whether the position of the State was “substantially justified,” and a concise but clear explanation of the reasons for those findings and conclusions).
In any event, Rule 78.07(c) provides that “[i]n all cases, allegations of error relating to the form or language of the judgment, including the failure to make statutorily required findings, must be raised in a motion to amend the judgment in order to be preserved for appellate review.” DMH did not file a Rule 78.07(c) motion. Its complaint that the judgment failed to make allegedly required findings, even if meritorious, has not been preserved for appellate review.
DMH’s point relied on advances the additional argument that because the circuit court did not make findings on the factors identified above, we must find that the circuit court improvidently concluded that DMH was not substantially justified simply because Baker prevailed in the Underlying Action. We disagree.
It is true that the mere fact an agency loses on the merits “creates no legal presumption that its position was not substantially justified.” Section 536.087.3. DMH fails to persuasively explain how the judgment manifests a violation of this statutory prohibition.
The circuit court found, in pertinent part:
[NJeither the record, nor the evidence adduced by DMH at hearing, provide a basis for finding that the position of the DMH in this case was substantially justified ... The facts contained in the record which support this finding include the following:
[235]*235[[Image here]]
Prior to this incident, a practice had been informally implemented with [K.T.] that showing her a pitcher of water, or splashing water on K.T., would aid in redirecting her from her potentially injurious behaviors and was used by the staff at Marshall Habilitation Center (MHC) as a less physical alternative to the holding or blocking of K.T. as required by her [Behavior Support Plan], The use of water was not intended by the staff of MHC to be cruel or injurious to K.T., but was intended as a less physical alternative to aid in calming K.T. when these behaviors occurred. This practice was occurring prior to [Baker’s] employment with MHC and was observed or engaged in by more sénior staff than [Baker] at MHC.
DMH alleges that the practice was brutal and inhumane in that K.T. was afraid of water. The record does not support this allegation. Deborah Masters was asked in her deposition what was the purpose of showing K.T. the pitcher of water and she stated “Because I guess she was, you know, scared of it, and she would normally come out of her fits.” [ ] Later in the deposition, Masters clarified her statement stating “... I don’t know if she was really scared of the water. I mean, she took a shower just fine, you know, so I don’t think she was actually really scared of the water.” [ ]
This issue involving the splashing of water was not specifically addressed in the formal training that was provided to [Baker]. [Baker] observed more senior employees engaging in the practice and was instructed by Debbie Masters (a more senior employee) to obtain the pitcher in this instance. [Baker] was in essence informally trained to engage in this practice.
[Baker] was acting at the direction of a more senior employee, engaging in a practice that was openly conducted with this consumer, and was attempting to prevent K.T. from engaging in maladaptive behaviors by the splashing of the water. [Baker] did not intend to engage in a brutal or inhumane act toward K.T., nor is the splashing of water on K.T. under these circumstances brutal or inhumane.
In regards to the allegation of Class II neglect, the actions of Debbie Masters in calling consumer M.A. a “bitch” after M.A. pinched or hit her was reflexive, and [Baker’s] failure to report this isolated use of profanity does not rise to the level of failing to provide reasonable or necessary services to the consumer.
(Emphasis added.)
DMH claims that the circuit court merely “rehashed” evidence supporting the conclusion in the Underlying Action that Baker did not commit abuse or class II neglect. DMH fails to appreciate, however, that the circuit court’s findings are equally reflective of why DMH’s investigation should reasonably have revealed in law and in fact that Baker’s conduct did not rise to the level of abuse or class II neglect. We find it noteworthy that the circuit court’s findings appear to plainly comment on the facts as they should have appeared to DMH, and thus on the sufficiency of DMH’s investigation — factors DMH asserts the circuit court was obliged to consider.
Moreover, section 536.087.3 expressly provides that “[w]hether or not the position of the state was substantially justified shall be determined on the basis of the record ... which is made in the agency proceeding or civil action for which fees and other expenses are sought[.]” It would have been impossible for the circuit court to abide by this statutory directive [236]*236without considering the findings and conclusions, and the basis for those findings and conclusions, in the Underlying Action. “In reaching a fee decision, the [court] may consider the facts as determined in the underlying actionf.]” Pulliam, 96 S.W.3d at 907 (emphasis added). “The fee decision must be based on consideration of the entire record of the underlying action and any evidence presented in the fee proceeding.” Id.
We see nothing in the judgment which would permit us to conclude that the circuit court presumed that DMH acted without substantial justification merely because Baker prevailed.
Point I is denied.
Point II
In its second point on appeal, DMH alternatively asserts that the circuit court erred in awarding Baker attorney fees at a rate in excess of $75 an hour. DMH alleges that competent and substantial evidence on the record as a whole did not support the circuit court’s finding that a “special factor” justified an award of fees at a higher hourly rate. We agree.
Section 536.085(4) defines the “reasonable fees and expenses” that can be awarded a prevailing party deemed entitled to such an award pursuant to section 536.087. That section provides:
[Attorney fees shall not be awarded in excess of seventy-five dollars per hour unless the court determines that a special factor, such as the limited availability of qualified attorneys for the proceedings involved, justifies a higher fee[.]
Section 536.085(4) (emphasis added). “ 'The Division does not bear the burden of proving the absence of a special factor; instead, the party requesting an award of attorney fees must present competent and substantial evidence to support the claim.’ ” Sanders, 341 S.W.3d at 768 (citation omitted).
The phrase “such as the limited availability of qualified attorneys for the proceedings involved” has been construed by this court to require something more than evidence that there are a limited number of attorneys willing to accept a case at the statutorily prescribed fee. In Sprenger v. Mo. Dept. of Public Safety, 340 S.W.3d 109, 112 (Mo.App. W.D.2010), this court held that evidence that the prevailing hourly rate for competent attorneys is higher that the statutory rate specified in section 536.085 was insufficient to support the finding of a special factor. We thus expressed our disagreement with Eastern District decisions which have found that “[t]he limited availability of qualified attorneys in the area who are willing to take a case at the $75.00 hourly rate is a ‘special factor’ that can justify an enhancement above the statutory cap.” Id. (quoting and refusing to follow Hutchings v. Roling, 193 S.W.3d 334, 350 (Mo.App. E.D.2006) (emphasis added)); see also McMahan, 980 S.W.2d at 127. To hold otherwise, we observed, “would eviscerate the statutory cap, as all proceedings would present the ‘special factor[.]’ ” Id.
Baker’s attorney testified that “if we were only to charge $75 per hour, I absolutely would not have taken the case on [Baker’s] behalf. We wouldn’t have even broken even doing it that way.” In accordance with Sprenger, this evidence was not competent to support a finding that a special factor warranted awarding a higher hourly fee.4
[237]*237On the face of the judgment, it does not appear, however, that the circuit court relied on this evidence to find that a special factor existed.5 The judgment states:
[Baker] has requested $21,983.01 for her fees and expenses incurred in this matter. This represents 108.55 hours for attorney Jonathan McQuilkin at $150.00 per hour ($16,282.50), 46 hours for law clerk services through attorney McQuil-kin’s office at $50 per hour ($2,800.00), and $3,400.51 in expenses. Eng & Woods/Jonathan McQuilkin also represented [Baker] on criminal charges arising from this event. The fees for those criminal charges have not been included in the total fees set forth above. [Baker] testified that she sought the services of two other attorneys prior to hiring Mr. McQuilkin and Eng & Woods law ñrm. The first attorney [Baker] consulted advised [Baker] that she would be unable to win her case. The second attorney advised [Baker] that she would not handle the case as it involved a crossover of administrative law and criminal defense as there were also criminal charges pending from this event.
The time spent by Mr. McQuilkin is reasonable in that this case was tried twice at the administrative level. The case was first remanded due to the loss of the record of the first hearing. The matter was then heard at the circuit court level, and later appealed to the Missouri Court of Appeals for the Western District of Missouri. The case was factually complex and it involved multiple hearings at the administrative, circuit and appellate level.
[[Image here]]
[Baker] requests reimbursement of her attorney’s fees at a rate of $150.00 per hour. This hourly rate exceeds the $75.00 per hour rate allowed under [section] 536.085(4); however, I find that the following special factors exist which justify a higher fee.
The evidence established, and this Court takes further judicial notice of, the limited availability of qualified attorneys for this type of proceedings [sic]. [Baker’s] case required an attorney with the ability to represent [Baker] at the administrative, circuit and appellate level. [Baker] was turned down by two attorneys prior to hiring Mr. McQuilkin. I find that a special factor exists to allow the higher rate, and that the rate of $150.00 per hour charged by Mr. McQuilkin is reasonable under the circumstances.
The circuit court thus concluded that a section 536.085(4) “special factor” existed because: (1) two attorneys turned Baker down before her case was accepted; (2) [238]*238Baker’s case was factually complex; and (3) Baker’s case required an attorney to represent Baker at the administrative, circuit and appellate levels.
We defer to the circuit court’s factual findings about the number of attorneys who turned Baker down, the factual complexity of her case, and the procedural levels at which her case was processed. Those factual findings are supported by competent and substantial evidence on the record as a whole, and are not challenged by DMH. Similarly, we defer to the trial court’s recognized expertise on the subject of the “necessity, reasonableness, and the value of attorneys’ fees,” insofar as the trial court approved the hours billed by Baker’s counsel. See Major Saver Holdings, Inc. v. Education Funding Group, LLC, 350 S.W.3d 498, 509 (Mo.App. W.D.2011). However, we are duty bound to review the circuit court’s legal conclusion that its uncontested factual findings are competent to constitute a “special factor” under section 536.085(4) de novo. Spren-ger, 340 S.W.3d at 111; Sanders, 341 5.W.3d at 766.6
(i) The rejection of Baker’s case by other attorneys
The circuit court found that Baker was turned down by two attorneys before her case was accepted. The first attorney turned Baker down because the attorney did not believe Baker would prevail. That an attorney did not share Baker’s optimism about the merits of her case has no bearing on whether there were limited qualified attorneys available to handle a case like Baker’s. A second attorney rejected Baker’s case not because he was incompetent to handle the administrative issues raised but because he did not feel competent to handle the criminal charges pending against her. Baker presented no evidence that the criminal charges or proceedings were so interwoven with the administrative case that simultaneous representation by a single lawyer was required.7
Although the circuit court’s factual findings that two attorneys refused to represent Baker for the reasons stated are supported by competent and substantial evidence on the record as a whole, the [239]*239findings are not legally sufficient to constitute a special factor under section 536.085(4). Plainly, the findings do not correlate to whether there were limited qualified attorneys available to handle Baker’s administrative case. The attorneys who refused Baker’s representation did not do so because they felt they were unqualified to handle her administrative case. On this record, the fact that Baker’s representation was refused by two attorneys is not a special factor as a matter of law.
(ii) The factual complexity of Baker’s case
The circuit court found that Baker’s case was “factually complex.” However, there was no evidence suggesting Baker’s case was distinctively complex as compared to other administrative agency matters. On cross-examination, Baker’s counsel admitted that the majority of the facts in Baker’s case were not in contest and that the emphasis of Baker’s defense was to show that Baker’s uncontested conduct “did not meet the definition of physical abuse.” Baker presented no evidence suggesting this was a peculiarly complex issue needful of special legal expertise. In fact, though Baker’s attorney testified that he had “administrative law” experience, he acknowledged this was his first case addressing abuse and neglect by DMH, the antithesis of an attorney possessing specialized expertise or knowledge peculiarly necessary to defend Baker. Cf. Gasconade Cnty. Counseling Servs., Inc. v. Mo. Dept. of Mental Health, 360 S.W.3d 831, 833 (Mo.App. E.D.2011) (finding a special factor due to evidence that “the services performed ... were highly specialized — it was a challenge to an administrative agency’s statutory interpretation that had significant implications for similarly situated entities across the state.”).8
More to the point, Baker presented no evidence suggesting that the “factual complexity” of her case limited the availability of qualified lawyers to handle Baker’s case. There was no evidence that a single lawyer refused Baker’s representation based on the complexity of her case. In fact, Baker’s counsel admitted in addressing the availability of other counsel who could capably have handled Baker’s administrative trial that “[t]here are a lot of competent attorneys in this area.”
The circuit court’s factual finding that Baker’s case was “factually complex” would apply broadly to almost any administrative proceeding or civil action by or against the state. If “factual complexity” alone sufficed, as a matter of law, to constitute a special factor under section 536.085(4), the statutory cap would be eviscerated, “as all proceedings would present the ‘special factor[.]’ ” Sprenger, 340 S.W.3d at 112. We conclude that “factual complexity” alone, without credible evidence of a concomitant effect of limiting the number of qualified attorneys available [240]*240to handle a matter, is not a special factor as a matter of law.
Thus, although the circuit court’s factual finding that Baker’s case was “factually complex” may have been supported by the record as a whole, on this record, the finding is not legally sufficient to constitute a special factor under section 586.085(4).
(iii) That an attorney was required to represent Baker at the administrative, circuit and appellate level
The circuit court found that Baker’s case required an attorney with the ability to represent Baker at the administrative, circuit and appellate level. This factual finding states the obvious, as every case initiated under the Administrative Procedure Act can be expected to require representation of a client’s interests at the administrative, circuit and appellate level. Read literally, if this factual finding represents a “special factor” as a matter of law, the statutory cap would be eviscerated “as all proceedings would present the ‘special factor[.]’ ” Sprenger, 340 S.W.Sd at 112.
Baker conceded at oral argument that the mere fact an agency proceeding or civil action brought by or against the state will require representation at the agency, circuit and appellate levels is legally insufficient to establish a special factor under section 586.085(4). Baker argues, however, that the circuit court’s broad finding should be read narrowly to entitle Baker to a special factor finding with respect to Baker’s counsel’s appellate representation because appellate practice has become increasingly specialized. It is a stretch to read the circuit court’s factual finding in this manner. Nothing in the judgment remotely hints at a finding by the circuit court that the appellate practice required in this case was highly specialized.
Even assuming, arguendo, that the circuit court’s judgment could be interpreted to have made such a finding, (which it cannot), we are not persuaded on this record that Baker met her burden to demonstrate that the appellate representation required in her case constitutes a “special factor.”
On this subject, Baker’s counsel testified as follows:
In regard to our hourly rate of $150 per hour, that rate is justified by the special factors of this case. Those special factors are basically that there is — it is difficult to find attorneys who will represent individuals in cases such as this. This is a — it is a difficult area. It has basically required ... doing an eviden-tiary hearing before the administrative body, appealing through this Court, going back and doing a second hearing. And then especially when we get to the point where it is going up to the Court of Appeals, it is very difficult to find an attorney that will do appellate work. We do our own appeals in my office.
I am familiar, though that a lot of other attorneys may handle the underlying matter, but that they refer it out to a different attorney when it gets to the point of going up through the Court of Appeals because not all attorneys are — just practice in that area, are able to handle that issue.
Because this was going to require both trials and ultimately appellate work, that higher rate is justified due to the complexity of the issues, due to the lack of attorneys in the area.
(Emphasis added.) On cross-examination, Baker’s counsel was asked:
Q: [By counsel for DMH] Do you think to argue [that Baker’s conduct did not meet the definition of physical abuse] takes specialized knowledge, like patent [241]*241law for instance, other than general competence?
A: [By Baker’s counsel] It — I think going in and doing trial work and especially when it got up to the appellate level, I mean, really you almost have to split those two areas in half in regards to what the specialized knowledge is.
(Emphasis added.) Baker’s counsel went on to testify, in discussing qualified attorneys available to handle Baker’s trial before the administrative agency that he “would never claim that [he is the only attorney in mid Missouri that could have represented Baker competently]. There are a lot of competent attorneys in this area.”
This was the extent of Baker’s evidence on the subject of specialized skills required for Baker’s representation. From this evidence, it appears Baker was urging either a higher fee for the entirety of Baker’s representation because one attorney was able to handle both Baker’s trial and her appeals, or alternatively, a higher fee for Baker’s appellate representation because of the specialized nature of appellate practice. Baker’s counsel confirmed that this is Baker’s position during oral argument.9
(a) That a single attorney could handle both Baker’s trial and appeals
Baker first argues that if an attorney is qualified and willing to handle both the trial and all appeals in an agency proceeding or civil matter brought by or against the state, the client should be entitled to a “special factor” finding because not every lawyer is capable of handling, or willing to handle, both trial and appeals. Baker concedes that the administrative trial of Baker’s case did not require a highly specialized lawyer.10 And, as we discuss in greater detail, infra, Baker’s counsel concedes that he is not a highly specialized appellate lawyer. Baker simply argues that because fewer lawyers are willing to handle both trial and resultant appeals, a special factor finding is warranted if a lawyer is willing to handle both trial and resultant appeals. But, as we observed, supra, Baker conceded at oral argument that the mere fact an agency proceeding or civil action brought by or against the state will require representation at the agency, circuit and appellate levels is legally insufficient to establish a special factor under section 586.085(4).
Baker’s counsel did offer his general opinion that more and more attorneys refer out appellate representation in cases they have tried. However, Baker presented no evidence that there were limited attorneys available and willing to handle her trial and appeals. The two attorneys who refused Baker’s representation did not do so because they were unwilling to handle both her trial and any appeals. Moreover, Baker presented no evidence suggesting that it was essential to her representation that trial counsel and appellate counsel be one and the same. And Baker presented no evidence that she would have been restricted in her ability to secure separate appellate counsel had that been required.
[242]*242Though we understand a client may prefer to have a single lawyer willing to handle both her trial and any appeals necessitated by an agency proceeding, client convenience or preference does not translate into a legal conclusion that there are a “limited number of qualified attorneys for the proceedings involved,” whether those proceedings be trial, appellate, or both. Sprenger, 340 S.W.3d at 113.
On this record, we cannot conclude that the Baker’s counsel’s willingness to represent Baker’s interests at trial and through any appeals supports the legal conclusion that a special factor existed warranting award of a higher hourly fee.
(b) That appellate representation is specialized
Baker alternatively argues that she is at least entitled to a special factor finding for the fees associated with her appellate representation given the trend toward appellate practice specialization.
In Sprenger, we addressed the difference between highly specialized lawyerly skills and general lawyerly ability:
‘[T]he exception for “limited availability of qualified attorneys for the proceedings involved” must refer to attorneys ... having some distinctive knowledge or specialized skill needful for the litigation in question — as opposed to an extraordinary level of the general lawyerly knowledge and ability useful in all litigation. Examples of the former would be an identifiable practice specialty such as patent law, or knowledge of foreign law or language. Where such qualifications are necessary and can be obtained only at rates in excess of the $75 cap, reimbursement above that limited is allowed.’
340 S.W.3d at 113 (quoting Pierce v. Underwood, 487 U.S. 552, 571-72, 108 S.Ct. 2541, 101 L.Ed.2d 490 (1988) (addressing the Federal Equal Access to Justice Act, 28 U.S.C. section 2412 (1982) (emphasis added))).
Baker argues that “appellate work” is a specialized area of the law, on a par with the non-exclusive list of examples to which this court referenced in Sprenger. However, Baker offered no evidence about the nature of the appellate work required in her case that elevated the work beyond “general lawyerly skills,” or that differentiated the appellate work from other practice areas where “general lawyerly skills” can be expected.11 Baker offered no evidence that there were a limited number of qualified attorneys available or willing to handle Baker’s appeal. Baker offered no evidence to explain why the appellate work in Baker’s case required distinctive knowledge or specialized skill needful for the litigation in question, a particularly significant omission in light of Baker’s concession that her administrative trial did not. In fact, Baker’s counsel conceded at oral argument that he does not consider himself highly specialized in appellate work, contravening the supposition that the appellate work required in this case was so highly specialized as to warrant a special factor finding. Importantly, the circuit court did not find that the appellate work required in this case was highly special[243]*243ized.12
Baker’s counsel did generally opine without specific reference to the facts and circumstances in Baker’s case that “it is difficult to find an attorney that will do appellate work,” and that it is often necessary to refer a case out once it gets to the level of an appeal because “not all attorneys are ... able to handle that issue.” Even were we to accept these opinions as fact, we would not conclude that Baker met her burden to establish a special factor on this record. To do so would be to conclude that a special factor finding will be required in every case where appellate representation of the prevailing party was required. As we have now oft repeated, to so hold would “eviscerate the statutory cap, as all [appellate] proceedings would present the ‘special factor[.]’ ” Sprenger, 340 S.W.3d at 112.
We conclude, therefore, that although the circuit court’s factual finding that an attorney was required to represent Baker at the administrative, circuit and appellate level was self-evident and supported by the record as a whole, on this record, the finding is not legally sufficient to constitute a special factor under section 536.085(4).
In summary, on this record, Baker did not meet her burden to establish a special factor pursuant to section 536.085(4). The circuit court erred in awarding attorney fees at the hourly rate of $150 per hour rather than the statutorily prescribed rate of $75 per hour. Point II is granted, and this matter is remanded for recalculation of the award to Baker of fees and expenses.13
Motion for Attorney’s Fees on Appeal
During the pendency of this appeal, Baker filed two supplemental applications for attorney’s fees and expenses, requesting an award for the fees and expenses she has incurred in connection with this appeal. DMH acknowledges that a “fee applicant is ... entitled to reasonable fees and expenses incurred in defending the fee award on appeal.”14 McMahan, 980 S.W.2d at 126 (citing State ex rel. Division of Transportation v. Sure-Way Transportation, Inc. 948 S.W.2d 651, 658 (Mo.App. W.D.1997)); see also Hutchings, 193 S.W.3d at 353.
“[T]he trial court is better equipped to hear evidence and argument on [the issue of attorney’s fees incurred on appeal].” Hutchings, 193 S.W.3d at 353 (citing Rosehill Gardens, Inc. v. Luttrell, 67 S.W.3d 641, 643 (Mo.App. W.D.2002)). We remand consideration of Baker’s applications to the circuit court to permit it to deter[244]*244mine and award Baker’s reasonable fees and expenses incurred in connection with this appeal.
Conclusion
The circuit court’s judgment is affirmed in every respect except the amount of the award is reversed. This matter is remanded. On remand, the circuit court shall recalculate the award for Baker’s attorney fees using an hourly rate of $75. The circuit court shall also determine Baker’s reasonable fees and expenses incurred in connection with this appeal, and add that sum to its award.
ELLIS, Presiding Judge, dissents in separate opinion.
HARDWICK, Judge, joins in the majority opinion.