Ayon v. Esquire Deposition Solutions, LLC

238 Cal. Rptr. 3d 185, 27 Cal. App. 5th 487
CourtCalifornia Court of Appeal, 5th District
DecidedSeptember 21, 2018
DocketG054578; G055396
StatusPublished
Cited by10 cases

This text of 238 Cal. Rptr. 3d 185 (Ayon v. Esquire Deposition Solutions, LLC) is published on Counsel Stack Legal Research, covering California Court of Appeal, 5th District primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ayon v. Esquire Deposition Solutions, LLC, 238 Cal. Rptr. 3d 185, 27 Cal. App. 5th 487 (Cal. Ct. App. 2018).

Opinion

IKOLA, J.

*490Plaintiff Jessica Ayon appeals from an adverse summary judgment in a personal injury case. Late one evening in May 2013, Brittini Zuppardo was driving home from her boyfriend's house while talking on the phone with Michelle Halkett. Zuppardo was defendant Esquire Deposition Solution's (Esquire) scheduling manager; Halkett was a court reporter for Esquire. Zuppardo's vehicle struck plaintiff, who suffered significant injuries. The issue here is whether Esquire can be held liable under a theory of respondeat superior.

In an interview immediately following the accident, Zuppardo reported to a police officer that she had been speaking with one of her court reporters, Halkett, about Halkett's son's prom and other family related issues. In their depositions, both Zuppardo and Halkett testified they were *188good friends and were talking about family matters on the evening of the accident. It was not within Zuppardo's job description to call court reporters after hours for work purposes, though on rare occasions she had done so.

To establish respondeat superior liability, plaintiff relies heavily on the following piece of evidence: at her deposition, Zuppardo testified she spoke on her cell phone with Halkett weekly, if not daily. Zuppardo's cell phone records, however, showed no calls between her and Halkett's cell phone for the prior six months, and only one text message. Plaintiff contends a jury could infer from this that the two did not, in fact, have a close friendship, and that the call concerned work matters, not personal matters.

Code of Civil Procedure section 437c, subdivision (e), provides that "summary judgment shall not be denied on grounds of credibility," with certain exceptions we discuss below, but which we conclude do not apply. Ultimately, plaintiff has no evidence that Zuppardo was operating within the scope of her employment at the time of the accident. Plaintiff attacks Zuppardo's and Halkett's credibility. But that is not enough, and thus the court correctly granted summary judgment.

FACTS

Esquire is a court reporting agency. Esquire hired Zuppardo in 2005. At the time of the accident, Zuppardo was the calendaring manager. Her job was to interact with attorneys seeking to hire a court reporter, make certain that depositions and hearings were calendared correctly, and ensure they were covered by one of the approximately 30 court reporters who worked for Esquire. Zuppardo scheduled depositions by entering data into a software program. Typically, when an attorney called Esquire to schedule a deposition, *491Zuppardo would speak with the attorney and register the deposition in the software program. Her working hours were approximately 8:30 a.m. to 5:00 p.m.

Zuppardo usually booked a reporter for a deposition the business day prior to the scheduled deposition date. She would call available court reporters and leave a message if no one answered. She would continue calling available reporters until she found someone to accept the job. Using the phone was a critical part of Zuppardo's job.

At some point prior to the accident, Esquire issued Zuppardo a cell phone that she kept with her at all times. While at the office, she did not use the company cell phone, but instead used the landline. If someone needed to reach Zuppardo, they could call the after-hours answering service at the office, and the answering service would call Zuppardo's work cell phone to pass on a message. This happened only rarely. It was, however, part of her job. On rare occasions, if a court reporter cancelled an appearance for a deposition the following day, Zuppardo would use her cell phone after hours to find a last-minute replacement. Such after-hours tasks, however, were ordinarily the responsibility of the general manager. Zuppardo did not have access to the calendaring software after hours, nor did she have access to all of the court reporters' phone numbers. Zuppardo was supposed to log any hours she worked outside her normal working hours.

Sometime prior to the accident, Esquire disconnected her work cell phone, and it was not replaced. Afterwards, she would use her personal cell phone for work on the rare occasions she needed it.

Esquire had a policy forbidding employees from using a cell phone for work purposes *189while driving. A violation of the policy could result in firing.

Michelle Halkett was a court reporter who worked exclusively with Esquire around the time of the accident. She began working for Esquire in 2009, which is when she met Zuppardo. They would speak daily. Halkett would come into the office once or twice per week and make a point of greeting Zuppardo. Over the course of their employment with Esquire, the two became friends. Zuppardo was able to recite Halkett's cell phone number from memory at her deposition. Halkett testified that over the years she had been in Zuppardo's car approximately five times. They had attended the Orange County Fair together on a couple of occasions, and had dinner together on a couple of occasions. Zuppardo had been to Halkett's home approximately three times.

Concerning their friendship, Zuppardo offered the following testimony in her deposition:

*492"Q And with regard to Michelle Halkett, she was a close friend of yours, correct?

"A Very close.

"Q And the two of you would talk on the telephone on your cell phone quite a bit, correct?

"A Yes.

"Q About how often would you speak to Michelle on your cell phone?"

"A I don't know exactly.

"Q Daily or weekly?

"A Probably, yes.

"Q Which one? Daily?

"A Daily or-

[¶] ... [¶]

"Q Would you say it was several times a week?

"A Sometimes maybe.

"Q Okay. That wouldn't be unusual, would it? That would not be unusual?

"A Correct."

After Zuppardo offered this testimony, plaintiff's counsel obtained Zuppardo's cell phone records for the six months prior to the accident. They did not reflect even a single phone call between Zuppardo's cell phone and Halkett's cell phone, other than the night of the accident. They disclosed a single text message in February of 2013.

Zuppardo would schedule depositions for Halkett a few times per week. However, neither could recall any times where Zuppardo scheduled a deposition with Halkett after hours using her cell phone. Halkett testified that on the few occasions where she was contacted after hours, it was by the office manager.

The accident occurred on May 29, 2013, a Wednesday. Zuppardo left work and spent the evening with her boyfriend, eating dinner, shopping, and *493visiting a friend's house. She left around 10:10 p.m. to drive home. When she got into the car, she called Michelle Halkett using her car's hands-free, Bluetooth phone system. She testified she had no specific reason to call Halkett other than to chat with a friend.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Chang v. So. Cal. Permanente Medical Group
California Court of Appeal, 2026
Chang v. So. Cal. Permanente Medical Group CA2/1
California Court of Appeal, 2026
In re C.A. CA5
California Court of Appeal, 2025
JTX Group v. United Properties CA2/2
California Court of Appeal, 2024
People v. Lofton CA4/1
California Court of Appeal, 2024
Fraser v. Farvid
California Court of Appeal, 2024
Young v. RemX Specialty Staffing
California Court of Appeal, 2023
Torres v. Super Center Concepts CA2/1
California Court of Appeal, 2022
Mendez v. City of San Diego CA4/1
California Court of Appeal, 2022
Aslan v. McHale CA2/4
California Court of Appeal, 2020

Cite This Page — Counsel Stack

Bluebook (online)
238 Cal. Rptr. 3d 185, 27 Cal. App. 5th 487, Counsel Stack Legal Research, https://law.counselstack.com/opinion/ayon-v-esquire-deposition-solutions-llc-calctapp5d-2018.