Ashly Alexander v. Carrington Mortgage Services

23 F.4th 370
Court of Appeals for the Fourth Circuit·Decided January 19, 2022·No. 20-2359·Published·Cited by 29 cases

Opinion

PUBLISHED

UNITED STATES COURT OF APPEALS FOR THE FOURTH CIRCUIT

No. 20-2359

ASHLY ALEXANDER; CEDRIC BISHOP, On behalf of themselves individually and similarly situated persons,

Plaintiffs – Appellants,

v. CARRINGTON MORTGAGE SERVICES, LLC, Defendant – Appellee.

Appeal from the United States District Court for the District of Maryland, at Baltimore. Richard D. Bennett, Senior District Judge. (1:20-cv-02369-RDB)

Argued: December 8, 2021 Decided: January 19, 2022

Before WILKINSON, KING, and DIAZ, Circuit Judges.

Affirmed in part, reversed in part, vacated in part, and remanded by published opinion. Judge Wilkinson wrote the opinion, in which Judge King and Judge Diaz joined.

ARGUED: Hassan A. Zavareei, TYCKO & ZAVAREEI LLP, Washington, D.C., for Appellants. Fredrick S. Levin, BUCKLEY LLP, Santa Monica, California, for Appellee. ON BRIEF: Phillip R. Robinson, CONSUMER LAW CENTER, LLC, Silver Spring, Maryland; Dia Rasinariu, TYCKO & ZAVAREEI LLP, Washington, D.C.; Patricia M. Kipnis, BAILEY GLASSER LLP, Cherry Hill, New Jersey, for Appellants. Sarah B. Meehan, BUCKLEY LLP, Washington, D.C., for Appellee.

WILKINSON, Circuit Judge:

Plaintiffs Ashly Alexander and Cedric Bishop brought this case as a class action against Carrington Mortgage Services, LLC. They alleged that Carrington violated the Maryland Consumer Debt Collection Act and the Maryland Consumer Protection Act by charging $5 convenience fees to borrowers who paid monthly mortgage bills online or by phone. Because Carrington, a collector, charged an amount that was not permitted by law, plaintiffs can proceed with some (but not all) of their claims. For the following reasons, we affirm in part, reverse in part, vacate in part, and remand for further proceedings consistent with this opinion.

I.

A.

The Maryland Consumer Debt Collection Act (MCDCA) and the Maryland Consumer Protection Act (MCPA) are remedial consumer protection statutes aimed at “protect[ing] the public from unfair or deceptive trade practices by creditors engaged in debt collection activities.” Andrews & Lawrence Pro. Servs. v. Mills, 223 A.3d 947, 950 (Md. 2020). The MCDCA prohibits debt collectors from engaging in an extensive list of practices, while the MCPA both functions as a “statutory enforcement umbrella” and contains its own prohibitions. Id.

Two provisions of the MCDCA are relevant in this case. First, “[i]n collecting or attempting to collect an alleged debt,” a “collector” may not “engage in any conduct that violates §§ 804 through 812 of the federal Fair Debt Collection Practices Act.” Md. Code Ann., Com. Law § 14-202(11). Maryland thus incorporates the substantive provisions of

the Fair Debt Collection Practices Act (FDCPA). One of those provisions, at issue here, is the FDCPA’s proscription on “[t]he collection of any amount (including any interest, fee, charge, or expense incidental to the principal obligation) unless such amount is expressly authorized by the agreement creating the debt or permitted by law.” FDCPA § 808, 15 U.S.C § 1692f(1). Section 14-202(11) contains no scienter requirement. Second, a “collector” may not “claim, attempt, or threaten to enforce a right with knowledge that the right does not exist.” Md. Code Ann., Com. Law § 14-202(8). The MCDCA defines “collector” to mean “a person collecting or attempting to collect an alleged debt arising out of a consumer transaction,” and a “consumer transaction” is “any transaction involving a person seeking or acquiring real or personal property, services, money, or credit for personal, family, or household purposes.” Id. § 14-201(b), (c).

The MCPA provides that “[a] person may not engage in any unfair, abusive, or deceptive trade practice . . . in the sale, lease, rental, loan, or bailment of any consumer goods, consumer realty, or consumer services” or “in the collection of consumer debts.” Id. § 13-303(1), (5). “Unfair, abusive, or deceptive trade practices” are defined to include “any false, falsely disparaging, or misleading oral or written statement . . . or other representation of any kind which has the capacity, tendency, or effect of deceiving or misleading consumers,” as well as “any failure to state a material fact if the failure deceives or tends to deceive.” Id. § 13-301(1), (3). An MCDCA violation “is also a per se violation” of the MCPA. Mills, 223 A.3d at 950; see also Md. Code Ann., Com. Law § 13-301(14)(iii) (“Unfair, abusive, or deceptive trade practices include any violation of a provision of . . . the [MCDCA].”).

If a collector violates the MCDCA, it is “liable for any damages proximately caused by the violation.” Md. Code Ann., Com. Law § 14-203. And under the MCPA, any person who is awarded damages “may also seek, and the court may award, reasonable attorney’s fees.” Id. § 13-408(b).

B.

In 2005, Ashly Alexander took out a residential mortgage loan to purchase her property in Baltimore, Maryland. The Note evidencing her loan required her to “make all payments under this Note in the form of cash, check or money order” at a P.O. Box in Dallas, Texas “or at a different place if required by the Note Holder.” J.A. 116. In 2017, Carrington was retained to service and collect on Alexander’s loan.

In 2010, Cedric Bishop took out a residential mortgage loan to refinance his property in Gaithersburg, Maryland. Bishop’s Note stated that “[p]ayment shall be made” at an address in Irvine, California “or at such other place as Lender may designate in writing by notice to Borrower.” J.A. 137. In 2018, Carrington was retained to service and collect on Bishop’s loan.

Carrington gave Alexander and Bishop, in addition to the free pay-by-mail option specified in the initial mortgage documents, the choice to make payments online or by phone if they paid a $5 convenience fee. Borrowers opting to pay their bills online pressed an “I agree” button after reviewing Carrington’s terms and conditions (thereby entering into a clickwrap agreement) and then selected “Continue” after manually inputting their payment amount and seeing the convenience fee displayed. Both Alexander and Bishop

paid their mortgages online, and they each incurred the $5 fee at least nine times in 2018 or 2019.

Alexander filed a class-action complaint in Maryland court challenging Carrington’s convenience fees; Carrington promptly removed the action to federal court under 28 U.S.C. § 1332(d). Alexander then filed an amended complaint which added Bishop as a plaintiff. Count I of that complaint, at issue here, alleged two violations of the MCDCA: engaging in conduct that violates the FDCPA, Md. Code Ann., Com. Law § 14- 202(11), and attempting to enforce a right with knowledge that the right does not exist, id. § 14-202(8). It also alleged two violations of the MCPA: a standalone unfair-and- deceptive-trade-practices claim and a derivative claim based on the MCDCA violations. 1 Carrington moved to dismiss plaintiffs’ complaint, and the district court granted Carrington’s motion. The district court first held that in charging the convenience fees, Carrington was not a “collector” for either MCDCA claim. As to the § 14-202(11) claim, the district court further held that Carrington was not a “debt collector” under the FDCPA, that plaintiffs’ choice to use the online-payment option was “permitted by law,” and that Carrington’s convenience fees were not “incidental” to plaintiffs’ mortgage debt. See 15 U.S.C. § 1692f(1). As to the § 14-202(8) claim, the district court held that Carrington had the “right” to collect the convenience fees, since none of the mortgage documents expressly prohibited the fees and plaintiffs voluntarily chose to make payments online.

1 Counts II and III of plaintiffs’ amended complaint alleged violations of Maryland’s law prohibiting usury and violations of a separate FDCPA provision. The district court dismissed those Counts, and they are not at issue in this appeal.

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Ashly Alexander v. Carrington Mortgage Services, 23 F.4th 370 (4th Cir. 2022).

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