Arroyave v. Universal Remote Control, Inc.

CourtDistrict Court, S.D. New York
DecidedSeptember 14, 2023
Docket7:20-cv-08040
StatusUnknown

This text of Arroyave v. Universal Remote Control, Inc. (Arroyave v. Universal Remote Control, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Arroyave v. Universal Remote Control, Inc., (S.D.N.Y. 2023).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK --------------------------------------------------------------x SONIA ARROYAVE, : Plaintiff, : v. : OPINION AND ORDER : UNIVERSAL REMOTE CONTROL, INC., JIN : 20 CV 8040 (VB) CHANG, and CHANG PARK, : Defendants. : --------------------------------------------------------------x

Briccetti, J.: Plaintiff Sonia Arroyave brings this action pursuant to Title VII of the Civil Rights Act of 1964 (“Title VII”) and Section 296 of the New York State Human Rights Law (“NYSHRL”), alleging defendants Universal Remote Control, Inc. (“URC”), Jin Chang, and Chang Park discriminated and retaliated against her based on her gender, race, and national origin. Now pending is defendants’ motion for summary judgment. (Doc. #77). For the reasons set forth below, the motion for summary judgment is GRANTED IN PART and DENIED IN PART. The Court has subject matter jurisdiction pursuant to 28 U.S.C. §§ 1331 and 1367. BACKGROUND The parties have submitted memoranda of law, declarations with exhibits, and statements of undisputed material facts pursuant to Local Civil Rule 56.1, which together reflect the following factual background. I. URC Structure In 1995, defendant Park, a Korean-American man, founded URC, which is headquartered in Harrison, New York. URC designs and manufactures residential and commercial automation systems. In August 2001, Park hired plaintiff, a Hispanic woman, as a receptionist. In 2006, Park promoted plaintiff to an accounts payable position, provided her with training because “she did not have the relevant skills or experience initially,” and gave her an eleven percent raise. (Doc. #81 (“Park Decl.”) ¶ 8). Defendant Chang, a Korean-American man, joined URC as director of finance in 2009,

and in 2013, he was promoted to vice president of finance. (Doc. #83 (“Chang Decl.”) ¶ 5). In this role, Chang oversees URC’s accounting and information technology (“IT”) departments, as well as its warehouse and the back-office operations of a Korean subsidiary. Plaintiff, as a member of the accounting department, began reporting to Chang. At that time, the entire accounting department was comprised of Chang, plaintiff, and another employee, Alicia Floyd, who is also a Hispanic woman. In 2011, plaintiff and Floyd switched roles such that plaintiff handled accounts payable and Floyd handled accounts receivable to give each experience in both positions. Further, in January 2011, Robin O’Hearn, a Caucasian woman, joined the accounting department as a business analyst. In 2017, plaintiff was promoted to supervisor of accounts payable—which

only involved a title change and salary increase, and did not involve plaintiff supervising any other employees—as plaintiff testified she was “basically doing the same functions that [she] had been doing before [her] promotion to supervisor.” (Doc. #90-1 (“Pl. Tr.”) at 28, 32).1 Between February 2019 and February 2021, URC’s IT department was comprised of Roy Jeon, a Korean-American man, and Davall Clark, an African-American man. (Chang Decl. ¶ 7). II. Accounting Department Issues In early 2019, URC was audited by the State of Ohio regarding payments of Commercial

1 Citations to “Tr. at _” refer to the page number at the top right-hand corner of each transcript page. Activity Taxes (“CAT”) to Ohio for tax certificates provided from 2016 to 2018 (the “Ohio Audit”). (Chang Decl. ¶ 29). During that period, plaintiff was “solely responsible for reviewing URC’s CAT submissions for accuracy.” (Id.). Plaintiff testified she made several “submissions to the State of Ohio that ended up being incorrect,” and these errors triggered the Ohio Audit.

(Pl. Tr. at 188–89). During the summer of 2019, URC was audited by the State of Texas regarding its payment of sales taxes (the “Texas Audit”). Chang attests that he “delegated URC’s response to the Texas audit to” plaintiff. (Chang Decl. ¶ 38). When the Texas Audit commenced, URC “could not provide supporting documentation,” in the form of resale certificates, to demonstrate URC was exempt from paying “about $350,000 in sales tax revenue that was not remitted to Texas.” (Id. ¶ 39). If URC could not provide the missing resale certificates, it would have to reimburse Texas $350,000 plus interest and penalties. (Id.) Plaintiff testified she and Sarah Engstrom, a sales department employee who is a Caucasian woman, were responsible for checking whether the resale certificates were in order

before the Texas Audit. (Pl. Tr. at 196). Once the resale certificates were provided to the auditor, the auditor determined many were missing necessary information. (Doc. #78-28 at ECF 3).2 Although Chang attests plaintiff should have noticed the inaccurate certificates before the Texas Audit (Chang Decl. ¶ 40), plaintiff contends the certificates were not solely her responsibility, attesting “Engstrom collected the resale certificates, which were then sent to Chang for his approval.” (Doc. #96 (“Pl. Decl.”) ¶ 13).

2 “ECF __” refers to page numbers automatically assigned by the Court’s Electronic Case Filing system. Following the Texas Audit, Chang formed a group including plaintiff, Jeon, O’Hearn, and Floyd “to collect other states’ missing resale certificates.” (Doc. #78-29). As part of this group, Chang asked plaintiff “to research how many states required their own” resale certificate rather than the multi-jurisdictional one. (Chang Decl. ¶ 46).

On October 3, 2019, at a meeting with plaintiff, Jeon, O’Hearn, and Floyd, Chang asked plaintiff and Jeon how many states accept the multi-jurisdictional resale certificate. (Pl. Tr. at 204). Plaintiff testified she and Jeon responded that they believed four states accepted the multi- jurisdictional resale certificate. (Id. at 204–05). Chang replied he believed nine states did. (Id. at 205). In response, plaintiff contends she tried to explain the basis for her answer, but that Chang responded by saying something like, “I don’t care what you think or what you understand. I want to know what is correct.” (Id.). III. Plaintiff’s October 2019 Complaint Immediately after the October 3, 2019, meeting, plaintiff verbally complained to Josephine Marmo, URC’s Human Resources (“HR”) head, about Chang’s behavior. The next

day, plaintiff sent Marmo a written complaint by email, in which she stated she felt “depressed, miserable and intimidated by the repeatable of unreasonable actions of” Chang, including “[h]is unfair criticism blaming me for things I did not do,” and that he “has humiliated me in front of others.” (Doc. #78-30). Plaintiff’s email recounted the events of the October 3 meeting, and stated Chang “insulted me in front of 3 people, he was rude with a condescending tone of voice.” (Id.). Further, she wrote that after the Texas Audit began, Chang “yelled at me 2 times about reports in his office it was past 5 nobody was around to witness. After that there was another situation where he came over to my desk to ask me for a report . . . he came toward me very intimidating, did not give me any personal space he was right on my face.” (Id.). In addition, plaintiff wrote, “This is not the first time he yells at me, we had serious issues when he started working here I did formally complain about him.” (Id.). In the email, plaintiff recounted hearing Chang yell at Engstrom. Plaintiff testified she heard Chang yell at Engstrom “two or three times.” (Pl. Tr. at 228). Plaintiff also testified she

heard Chang yell at Alice Webb, an African-American woman, “only once.” (Id. at 229–30). In addition, plaintiff testified she heard Chang yell at eight male employees, who were Caucasian, Asian, or African American, each of whom Chang yelled at multiple times. (See id.

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