Arora v. Buckhead Family Dentistry, Inc.

CourtDistrict Court, District of Columbia
DecidedJanuary 8, 2018
DocketCivil Action No. 2016-1806
StatusPublished

This text of Arora v. Buckhead Family Dentistry, Inc. (Arora v. Buckhead Family Dentistry, Inc.) is published on Counsel Stack Legal Research, covering District Court, District of Columbia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Arora v. Buckhead Family Dentistry, Inc., (D.D.C. 2018).

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

SANJAY ARORA,

Plaintiff,

v. Civil Action No. 16-1806 (RDM) BUCKHEAD FAMILY DENTISTRY, INC., et al.,

Defendants.

MEMORANDUM OPINION AND ORDER

This matter is before the Court on Cigna Health and Life Insurance Company’s renewed

motion to dismiss, Dkt. 33, and the Court’s Order to Show Cause why this case should not be

transferred to the U.S. District Court for the Northern District of Georgia, Dkt. 37. For the

reasons that follow, the Court will GRANT Cigna’s motion to dismiss and will ORDER that the

remainder of the action be transferred to the U.S. District Court for the Northern District of

Georgia pursuant to 28 U.S.C. § 1631.

I. BACKGROUND

The Court recounted the facts giving rise to this dispute in its prior opinion, see Arora v.

Buckhead Family Dentistry, Inc., 263 F. Supp. 3d 121, 125–26 (D.D.C. 2017), and will,

accordingly, only briefly outline the allegations relevant for present purposes. In considering

Cigna’s motion to dismiss, the Court must accept the factual allegations set forth in the amended

complaint as true. See Ashcroft v. Iqbal, 556 U.S. 662, 679 (2009).

While living in Atlanta, Georgia in 2013, Plaintiff Sanjay Arora sought treatment for a

cracked tooth from Dr. Travis Paige of Buckhead Family Dentistry. Dkt. 6 at 4–5 (Am. Compl. ¶ 15). Dr. Paige installed a permanent crown, which was manufactured by Global Dental

Solutions LLC. Id. at 9 (Am. Compl. ¶ 48). The procedure was covered by Cigna Health and

Life Insurance Company, Arora’s dental insurance provider at the time. Id. at 4 (Am. Compl.

¶ 12). Soon afterwards, Arora began to experience intense discomfort and pain in the area

surrounding the crown. Id. at 5–6 (Am. Compl. ¶¶ 22–24). The crown, it turned out, was not the

“high noble metal crown” for which Arora and Cigna paid. Id. at 5, 7–8 (Am. Compl. ¶¶ 17, 36,

41). Instead, according to the invoice Global sent Buckhead Family Dentistry, Arora received a

non-noble crown of lower quality. Id. at 8–9 (Am. Compl. ¶¶ 47–48).

Arora “demand[ed] a full refund” of his portion of the dentist’s fee (presumably, his co-

payment) from Cigna so that he could have the crown replaced. Id. at 7 (Am. Compl. ¶ 39). In a

letter dated July 10, 2014, Cigna described the procedure at issue as receipt of a “high noble

metal crown on tooth #30.” Id. at 8 (Am. Compl. ¶ 41). In addressing Arora’s complaints,

Cigna stated that it “investigate[s] and take[s] appropriate action on all quality of care concerns,”

id. at 7 (Am. Compl. ¶ 40), and acknowledged its “continuing effort to provide quality of care

and service,” id. at 9 (Am. Compl. ¶ 49). It declined, however, to refund to Arora the

“applicable patient copay[.]” Id. (Am. Compl. ¶ 41). Meanwhile, Arora switched dentists and

had the crown removed. Id. (Am. Compl. ¶ 45). He eventually moved to the District of

Columbia. Id. at 3 (Am. Compl. ¶ 8).

Proceeding pro se, Arora brought this diversity action against (1) Dr. Paige and

Buckhead Family Dentistry (collectively, “Buckhead”); (2) Global Dental Solutions, LLC, and

Global’s President, Brad Abramson (collectively, “Global”); and (3) Cigna. As relevant here,

the amended complaint asserts claims for breach of fiduciary duty and negligent

2 misrepresentation against Cigna, as well as a conspiracy claim against Cigna, Dr. Paige, and

Buckhead. Id. at 20–23, 26–27 (Am. Compl. ¶¶ 115–36, 155–60).

Buckhead, Global, and Cigna each moved to dismiss, Dkt. 7; Dkt. 11; Dkt. 18; Dkt. 33,

and Arora responded to all three motions, 1 Dkt. 15; Dkt. 16; Dkt. 24. In resolving those motions,

the Court first concluded that it lacked personal jurisdiction over Buckhead and Global under

D.C.’s long-arm statute. Arora, 263 F. Supp. 3d at 128. But, rather than simply dismissing

Arora’s claims against those defendants, the Court directed that the parties address whether the

case should be transferred to the Northern District of Georgia pursuant to 28 U.S.C. § 1631 given

Buckhead and Global’s ties to Atlanta and the fact that “most, if not all, of the alleged events

relevant to Arora’s claims occurred in Atlanta.” Arora, 263 F. Supp. 3d at 128. The Court

further concluded that Arora had “failed to carry his burden of showing that he . . . properly

effected service of process” on Cigna. Id. at 129. The Court, as a result, did not reach the merits

of Cigna’s arguments that Arora’s complaint failed to state a claim and, instead, gave Arora a

further opportunity to effect service on Cigna. Id. at 134.

Each defendant opposed transfer on the ground that Arora’s claims lack merit and that

transfer, therefore, would be futile. See Dkt. 38 at 2–3; Dkt. 39 at 2; Dkt. 40 at 4. Arora,

concerned about potential statute of limitations difficulties, requested transfer. Dkt. 41 at 6–7.

He also filed a purported proof of service indicating that he had served “Cigna’s Legal

Department” and “Cigna’s Attorney o[f] Record.” Dkt. 42 at 1. Because Cigna had previously

requested that the Court consider the merits of its previously-filed motion to dismiss “if [Arora]

file[d] proof of service,” Dkt. 40 at 3, the Court asked Cigna to clarify whether it intended to

1 After Arora filed his opposition to Cigna’s motion, Cigna submitted a corrected motion to dismiss and reply, Dkt. 33; Dkt. 34, making non-substantive edits. See Dkt. 28 at 3.

3 contest service and, if not, whether the Court should treat its motion to dismiss as renewed,

Minute Order (Aug. 10, 2017). Cigna, in response, waived any objection to service and renewed

its earlier motion to dismiss for failure to state a claim. Dkt. 43 at 1–2. Arora filed a

supplemental opposition. Dkt. 46.

II. LEGAL STANDARD

To survive a motion to dismiss under Rule 12(b)(6), a complaint “must contain sufficient

factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’” Iqbal,

556 U.S. at 678 (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007)). A claim is

plausible if the plaintiff pleads “factual content that allows the court to draw the reasonable

inference that the defendant is liable for the misconduct alleged.” Id. Although “detailed factual

allegations” are not required, the complaint must contain “more than labels and conclusions, [or]

a formulaic recitation of the elements of a cause of action.” Twombly, 550 U.S. at 555. The

Court must “assume [the] veracity” of “well-pleaded factual allegations,” Iqbal, 556 U.S. at 679,

and must “grant [the] plaintiff the benefit of all inferences that can be derived from the facts

alleged,” Sparrow v. United Air Lines, Inc., 216 F.3d 1111, 1113 (D.C. Cir. 2000) (internal

quotation marks omitted). The Court, however, need not accept “a legal conclusion couched as a

factual allegation.” Iqbal, 556 U.S. at 678 (quoting Twombly, 550 U.S. at 555).

III. ANALYSIS

A. Cigna’s Motion To Dismiss

1. Choice of Law

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Saint Paul Mercury Indemnity Co. v. Red Cab Co.
303 U.S. 283 (Supreme Court, 1938)
Goldlawr, Inc. v. Heiman
369 U.S. 463 (Supreme Court, 1962)
Burnett v. New York Central Railroad
380 U.S. 424 (Supreme Court, 1965)
Pilot Life Insurance v. Dedeaux
481 U.S. 41 (Supreme Court, 1987)
Bell Atlantic Corp. v. Twombly
550 U.S. 544 (Supreme Court, 2007)
Ashcroft v. Iqbal
556 U.S. 662 (Supreme Court, 2009)
Sparrow, Victor H. v. United Airlines Inc
216 F.3d 1111 (D.C. Circuit, 2000)
John Sinclair v. Richard G. Kleindienst
711 F.2d 291 (D.C. Circuit, 1983)
Nash v. Ohio National Life Insurance
597 S.E.2d 512 (Court of Appeals of Georgia, 2004)
Dyer v. Honea
557 S.E.2d 20 (Court of Appeals of Georgia, 2001)
First Federal Savings Bank v. Hart
363 S.E.2d 832 (Court of Appeals of Georgia, 1987)
Hardaway Co. v. Parsons, Brinckerhoff, Quade & Douglas, Inc.
479 S.E.2d 727 (Supreme Court of Georgia, 1997)
District of Columbia v. Coleman
667 A.2d 811 (District of Columbia Court of Appeals, 1995)
Washkoviak v. Student Loan Marketing Ass'n
900 A.2d 168 (District of Columbia Court of Appeals, 2006)
Busby v. Capital One, N.A.
932 F. Supp. 2d 114 (District of Columbia, 2013)
Geier v. Conway, Homer & Chin-Caplan, P.C.
983 F. Supp. 2d 22 (District of Columbia, 2013)
Boultinghouse v. Lappin
816 F. Supp. 2d 107 (District of Columbia, 2011)

Cite This Page — Counsel Stack

Bluebook (online)
Arora v. Buckhead Family Dentistry, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/arora-v-buckhead-family-dentistry-inc-dcd-2018.