Arnold v. Hearst Magazine Media, Inc.

District Court, S.D. California·Decided June 25, 2020·No. 3:19-cv-01969·Unknown

Opinion

FENELLA ARNOLD, KELLY Case No.: 19-cv-1969-WQH-MDD NAKAI, and MICHELE RUPPERT, individually and on ORDER behalf of all others similarly situated, Plaintiffs, v. HEARST MAGAZINE MEDIA, INC., a Delaware corporation; CDS GLOBAL, INC., an Iowa corporation; and DOES 1-50, inclusive, Defendants. HAYES, Judge: The matter before the Court is the Motion to Dismiss Plaintiffs’ First Amended Complaint filed by Defendants Hearst Magazine Media, Inc., and CDS Global, Inc. (ECF No. 17). I. BACKGROUND On September 10, 2019, Plaintiffs Fenella Arnold and Kelly Nakai filed a Class Action Complaint in the Superior Court for the State of California, County of San Diego, against Defendants Hearst Magazine Media, Inc. (“Hearst”), CDS Global, Inc. (“CDS”), and Does 1 through 50, inclusive. (ECF No. 1-2). On October 10, 2019, Defendants removed the action to this Court pursuant to the Class Action Fairness Act, 28 U.S.C. § 1332(d), and 28 U.S.C. § 1441(a). (ECF No. 1). On December 9, 2019, Plaintiffs Fenella Arnold, Kelly Nakai, and Michele Ruppert filed the First Amended Complaint (“FAC”). (ECF No. 14). In the FAC, Plaintiffs allege that Defendant Hearst is “one of the largest magazine publishers in the world.” (Id. ¶ 11). Plaintiffs allege that Hearst publishes approximately two dozen magazines in the United States, including Food Network Magazine, Cosmopolitan, Good Housekeeping, Woman’s Day, Country Living, HGTV Magazine, and Car & Driver. Plaintiffs allege that Defendant CDS is “the largest magazine fulfillment house in the United States.” (Id. ¶ 12). Plaintiffs allege that CDS is a wholly-owned subsidiary of Hearst that provides services to Hearst, including “assisting with subscriptions, billing, collection, and/or other account services.” (Id.). Plaintiffs allege that Defendants have “implemented a negative option model” for renewal of Defendants’ magazine subscriptions. (Id. ¶ 14). Plaintiffs allege that one aspect of the negative option model is that Defendants “solicit orders for magazine subscriptions that purport to be fixed for a period of time (e.g., one year, or two years),” and then “enroll the consumer in a program under which the magazine subscription will be ‘automatically renewed’ for subsequent periods, with corresponding charges posted to the consumer’s credit card, debit card, or other payment account.” (Id. ¶ 15). Plaintiffs allege that another aspect of the negative option model is that Defendants “send consumers an ‘invoice’ stating that payment is due for a subscription when, in fact, the recipient did not request a subscription and no money is actually due.” (Id. ¶ 16). Plaintiff Arnold alleges that in June 2017, she completed and returned a paper order form for a two-year subscription to HGTV Magazine. Arnold alleges that she received a $22.00 email invoice for the HGTV Magazine subscription and paid the invoice “by entering her credit card information through Defendants’ website.” (Id. ¶ 26). Arnold alleges that she subsequently submitted order forms for one-year subscriptions to Good Housekeeping, Woman’s Day, and Oprah Magazine. Arnold alleges that Defendants sent her “Order Confirmation” emails and charged her credit card $5.00 for each one-year subscription. (Id. ¶¶ 34, 40). Arnold alleges that on June 28, 2019, “Defendants posted a charge of $34.97 to Arnold’s credit card, purportedly for renewal of HGTV Magazine.” (Id. ¶ 30). Arnold alleges that on September 20, 2019, “Defendants posted charges of $19.97 and $14.97 to Arnold’s credit card, purportedly for renewal of Good Housekeeping and Woman’s Day, respectively.” (Id. ¶ 37). Arnold alleges that on October 11, 2019, “Defendants posted a charge of $34.97 to Arnold’s credit card, purportedly for renewal of Oprah Magazine.” (Id. ¶ 43). Arnold alleges that she did not authorize or consent to renewal of the magazine subscriptions. Arnold alleges that when she submitted the order forms and made credit card payments for the subscriptions to HGTV Magazine, Good Housekeeping, Woman’s Day, and Oprah Magazine, Arnold “was not aware that Defendants were going to enroll her in a program under which the subscription[s] would automatically renew for subsequent periods . . . .” (Id. ¶¶ 28, 33, 39). Arnold alleges that Defendants’ advertisements, order forms, email invoices, payment webpages, and order confirmation emails for HGTV Magazine, Good Housekeeping, Woman’s Day, and Oprah Magazine “did not contain clear and conspicuous disclosure of automatic renewal offer terms . . . .” (Id.). Arnold alleges that if she knew that Defendants were going to enroll her in an automatic subscription program, she would not have submitted orders to Defendants or paid Defendants any money. Plaintiff Ruppert alleges that in July 2018, she received a paper advertisement from Defendants for a one-year subscription to Food Network Magazine for $9.99 and a one- year subscription to HGTV Magazine for $2.00. Ruppert alleges that on July 25, 2018, she submitted an order for the one-year subscriptions to Food Network Magazine and HGTV Magazine “by entering her order and credit card information through a website operated by Defendants.” (Id. ¶ 52). Ruppert alleges that she received “Order Confirmation” emails for each one-year subscription. (Id. ¶ 54). Ruppert alleges that on April 5, 2019, “Defendants posted a charge of $34.97 to Ruppert’s credit card, purportedly for renewal of HGTV Magazine.” (Id. ¶ 57). Ruppert alleges that on May 17, 2019, “Defendants posted a charge of $29.97 to Ruppert’s credit card, purportedly for renewal of Food Network Magazine.” (Id.). Ruppert alleges that she did not authorize or consent to renewal of the magazine subscriptions. Ruppert alleges that “[w]hen Ruppert submitted the order and made the payment for the one-year subscriptions to Food Network Magazine and HGTV Magazine, she was not aware that Defendants were going to enroll her in a program under which the subscriptions would automatically renew for subsequent periods . . . .” (Id. ¶ 53). Ruppert alleges that Defendants’ advertisement, webpage, and order confirmation emails for Food Network Magazine and HGTV Magazine “did not provide clear and conspicuous disclosure of automatic renewal offer terms . . . .” (Id. ¶¶ 51, 53, 54). Ruppert alleges that if she knew that Defendants were going to enroll her in an automatic subscription program, she would not have submitted orders to Defendants or paid Defendants any money. Plaintiff Nakai alleges that on September 5, 2018, she received an email from Defendants promoting a sweepstakes to win a trip to the New York City Wine and Food Festival. Nakai alleges that a link in the email took Nakai to Defendants’ webpage, which directed Nakai to “[f]ill in the fields below to get 1 FREE issue of Food Network Magazine and be automatically entered for your chance to win.” (Id. ¶ 45 (emphasis omitted)). Nakai alleges that she submitted the sweepstakes entry and received an issue of Food Network Magazine. Nakai alleges that on September 8, 2018, she “received an email from Defendants purporting to be an ‘INVOICE’ for an 11-issue term subscription to Food Network Magazine, stating that there is now a ‘Payment Due’ of $12.00.” (Id. ¶ 46). Nakai alleges that the purported invoice did “not contain the notice or disclaimer required by Civil Code § 1716(b)” that no money was actually due. (Id. ¶ 47). Nakai alleges that she “assumed she owed Defendants the money . . . and [ ] paid the ‘invoice’ with her credit card,” even though “Nakai had not ordered a subscription to Food Network Magazine, and no money was actually due.” (Id.). Nakai alleges that “[i]f [she] had known that, upon receipt of her sweepstakes entry, Defendants were going to enroll her in, and charge her for, a subscription for Food Network Magazine, sh

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Arnold v. Hearst Magazine Media, Inc., (S.D. Cal. 2020).

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