Aramark Services, Inc. f/k/a Aramark Corporation, et al. v. QCC Insurance Company D/B/A Independence Administrators, et al.

District Court, E.D. Pennsylvania·Decided August 13, 2026·No. 2:26-cv-01664·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA ARAMARK SERVICES, INC. f/k/a ARAMARK CORPORATION, et al., Plaintiffs, CIVIL ACTION NO. 26-1664 v. QCC INSURANCE COMPANY D/B/A INDEPENDENCE ADMINISTRATORS, et al., Defendants. Pappert, J. August 13, 2026 MEMORANDUM Aramark Services, Inc., Aramark Services, Inc. Group Health Plan, Aramark Uniform Services Health and Welfare Plan, and Aramark Benefits Compliance Review Committee sued QCC Insurance Company, Independence Blue Cross, and Independence Health Group, Inc., alleging breaches of fiduciary duties (Counts I and III) and prohibited transactions (Counts II and IV) under the Employee Retirement Income Security Act and a claim for declaratory relief (Count V). Defendants moved to dismiss all claims under Federal Rule of Civil Procedure 12(b)(6), as well as to strike Plaintiffs’ demand for a jury. After reviewing the parties’ submissions and holding oral argument, the Court grants the motion in part and denies it in part. The Plans, IBC and IHG are dismissed without prejudice. Counts I through IV proceed, Count V is dismissed without prejudice, and the jury demand is stricken. I A Aramark Services, Inc. provides food, facilities and uniform services to schools and businesses nationwide. (Compl. ¶ 9, Dkt. No. 1.) It offers medical insurance to its

employees and their families through two welfare benefit plans—Aramark Services, Inc. Group Health Plan and Aramark Uniform Services Group Health and Welfare Plan—which are organized and operated under ERISA. (Id. ¶¶ 2, 10.) Both plans have more than $600 million in assets, and Aramark Benefits Compliance Review Committee acts as their plan administrator and designated fiduciary. (Id. ¶¶ 1, 13.) Like many large employers, Aramark lacks the expertise to evaluate medical claims submitted by healthcare providers. (Id. ¶ 22.) So it conducted a competitive bid process in 2018 to hire a third-party claims administrator, or TPA, for the Plans. (Id.) Defendants allegedly told Aramark they had the expertise the Plans needed, and

Aramark hired one of them, QCC Insurance Company, as TPA. (Id.) QCC is a wholly owned subsidiary of Independence Blue Cross, “the leading health insurance company in southeastern Pennsylvania” with more than eight million customers. (Id. ¶¶ 23, 105.) Independence Health Group, Inc. is the parent of both IBC and QCC. (Id. ¶ 14.) Over their eight-year relationship, Aramark and QCC signed three agreements: (1) the 2018 Administrative Services Agreement (“ASA”), (2) the 2022 Administrative and Network Services Contract (“ANSC”) and (3) the 2024 Renewal Agreement. (Id. ¶ 25.) QCC agreed under each, among other things, to process medical claims, screen out fraudulent or improper ones, interact with healthcare providers, determine how much providers should be paid, pursue subrogation where applicable, and collect overpayments. See (Id. ¶¶ 3, 31, 34). Aramark in turn paid QCC a fee and “self-fund[ed]” medical expenses with plan assets. (Id. ¶¶ 3, 24.) 1 Starting in 2018, QCC agreed to “review and determine whether benefits are

payable, and pay or deny claims for services incurred” by plan participants. (2018 ASA at Art. IV.A., Compl. Ex. 1, Dkt. No. 1-3.) The ASA provided that the “Claims Administrator is the Named Claims Fiduciary,” (id. at Ex. F (emphasis in original)), and earlier defined QCC as the “Claims Administrator” and Aramark as the “Group,” (id. at 1.) Aramark “delegate[d] claims fiduciary authority and responsibility” to QCC in exchange for a fee: In this regard, the Group delegates to the Claims Administrator the final discretionary authority regarding all decisions related to benefit determinations, claims payments and Subscriber appeals under the Benefit Program including, but not limited to, payment of claims for Covered Services, denial or non-payment of claims, and determination of the amount of payment due for claims for Covered Services, and the administration of all levels of Subscriber appeals . . . . Because the Group delegates claims fiduciary responsibility and authority to the Claims Administrator for the above functions, the Group shall have no authority to overturn or otherwise amend benefit determinations, claims payments, and subscriber appeal determinations made by the Claims Administrator.

(Id. at Ex. F.) The parties agreed to other cost-saving measures. QCC had the “sole responsibility . . . to take reasonable steps to recover incorrect payment[s] or overpayment[s],” (id. at Art.IV.O), for which Aramark would receive credit against future claims costs less a recovery fee, see (id. at Art. IV.Q.1). It also would provide subrogation services, review claims for errors before and after payment, and coordinate benefits with the appropriate vendors and agencies. (Id. at Art. IV.K.) 2 Aramark entered into a similar agreement with QCC four years later. It appointed QCC as “administrative service agent . . . for purposes of providing administrative and claims services in connection with the Plan as specified in Exhibit B

to this Contract, which is attached hereto and incorporated herein by reference.” (2022 ANSC § 2.1, Compl. Ex. 2, Dkt. No. 1-4.) That section said “[t]he Plan Sponsor, and not Independence Administrators, shall be the administrator and claims fiduciary of the Plan for purposes of ERISA,” (id.), but Exhibit B, confusingly, referred to QCC as the “named claims fiduciary of the Plan” with the “authority to exercise discretion” related to claims services, see (id. at Ex. B § 2.) QCC also agreed to make “diligent attempt[s]” to recover overpayments, including those “made as a result of the fraudulent acts or omissions of a Participant or a provider.” (Id. § 3.7.)

3 The parties renewed the ANSC in 2024 “based on [their] current benefits and funding arrangement.” See (2024 Renewal Agreement at 11, Compl. Ex. 3, Dkt. No. 1-5). The renewal listed “Value Added Services” along with a fee and checkbox, (id. at 6–10), and stated “[t]he client will be responsible for the payment of fees relating to any services ‘checked off’ within this proposal,” (id. at 15.) Aramark did not check off any of those services—including one for “Claims Fiduciary.” (Id. at 6–10.) B Plaintiffs recently decided to audit QCC’s performance. Based on a limited set of claims data, they discovered QCC had purportedly used plan assets to pay: • High-value claims that could not have been adequately reviewed in time;

• Hundreds of claims with missing, invalid, or unlisted codes;

• 2,300 claims for services expressly excluded, including untimely claims, cosmetic surgery, telehealth services, and certain chiropractic services;

• Nearly 5,000 duplicate claims;

• Over 400 claims that cost more than Medicare or in-network prices for the same services;

• An unknown number of claims that could have been resolved through subrogation;

• 1,253 improper, false or fraudulent claims, such as payments to a pill mill scheme;

• 1,250 claims for unnecessary add-on testing;

• Claims for thirty-six “superusers” who went to the emergency room more than five times a year; and

• Claims related to “Rehab Riviera,” a “well-known fraudulent billing scheme” for high-end rehabilitative services.

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Aramark Services, Inc. f/k/a Aramark Corporation, et al. v. QCC Insurance Company D/B/A Independence Administrators, et al., (E.D. Pa. 2026).

Aramark Services, Inc. f/k/a Aramark Corporation, et al. v. QCC Insurance Company D/B/A Independence Administrators, et al. (Aramark Services, Inc. f/k/a Aramark Corporation, et al. v. QCC Insurance Company D/B/A Independence Administrators, et al.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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