Annie J. Jones, by and through her conservatorship, Joyce Sons a/k/a Calisa Joyce Sons v. Life Care Centers of America d/b/a Life Care Center of Tullahoma

CourtTennessee Supreme Court
DecidedApril 25, 2025
DocketM2022-00471-SC-R11-CV
StatusPublished

This text of Annie J. Jones, by and through her conservatorship, Joyce Sons a/k/a Calisa Joyce Sons v. Life Care Centers of America d/b/a Life Care Center of Tullahoma (Annie J. Jones, by and through her conservatorship, Joyce Sons a/k/a Calisa Joyce Sons v. Life Care Centers of America d/b/a Life Care Center of Tullahoma) is published on Counsel Stack Legal Research, covering Tennessee Supreme Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Annie J. Jones, by and through her conservatorship, Joyce Sons a/k/a Calisa Joyce Sons v. Life Care Centers of America d/b/a Life Care Center of Tullahoma, (Tenn. 2025).

Opinion

04/25/2025 IN THE SUPREME COURT OF TENNESSEE AT NASHVILLE February 21, 2024 Session

ANNIE J. JONES, BY AND THROUGH HER CONSERVATORSHIP, JOYCE SONS a/k/a CALISA JOYCE SONS v. LIFE CARE CENTERS OF AMERICA d/b/a LIFE CARE CENTER OF TULLAHOMA

Appeal by Permission from the Court of Appeals Circuit Court for Coffee County No. 2020-CV-46643 William A. Lockhart, Judge ___________________________________

No. M2022-00471-SC-R11-CV ___________________________________

In this appeal regarding Tennessee’s survival statute, Tennessee Code Annotated section 20-5-102, we hold that a cause of action for invasion of privacy based on intrusion upon seclusion does not abate upon the death of the person whose privacy was invaded. Here, an elderly woman with severely impaired cognitive functioning was a resident of the defendant skilled nursing facility. While an employee of the facility was helping the resident take a shower, the employee took a personal video call with her incarcerated boyfriend. During the call, the employee propped her cell phone in the shower in a way that displayed the resident’s nude body to the boyfriend. The resident’s conservator sued the defendant facility claiming, inter alia, invasion of the resident’s privacy. The trial court granted summary judgment in favor of the facility, and the plaintiff appealed. While the appeal was pending, the resident died, and her estate was substituted. The Court of Appeals reversed; it held the complaint stated a claim for invasion of privacy based on intrusion upon seclusion, and that the claim did not abate upon the death of the resident. We granted the defendant facility permission to appeal on abatement. Tennessee Code Annotated section 20-5-102 provides that no civil action based on “wrongs” abates upon the death of either party, “except actions for wrongs affecting the character of the plaintiff.” On appeal, the defendant facility argues that the claim abated either because section 20-5-102 does not apply at all, or because the character exception in the statute applies, since a claim for intrusion upon seclusion is an action for “wrongs affecting the character of the plaintiff.” We hold that the survival statute, section 20-5-102, applies to the claim of intrusion upon seclusion, and that the exception for actions for “wrongs affecting the character of the plaintiff” does not apply. Therefore, we affirm the holding of the Court of Appeals that the claim for intrusion upon seclusion did not abate upon the death of the resident whose privacy was invaded. Tenn. R. App. P. 11 Appeal by Permission; Judgment of the Court of Appeals Affirmed; Remanded to the Circuit Court

HOLLY KIRBY, C.J., delivered the opinion of the court, in which JEFFREY S. BIVINS, ROGER A. PAGE, SARAH K. CAMPBELL, and DWIGHT E. TARWATER, JJ., joined.

Alan S. Bean and K. Nicole Poole, Franklin, Tennessee, for the appellant, Life Care Centers of America, Inc. d/b/a Life Care Center of Tullahoma.

Richard D. Piliponis, Benjamin J. Miller, and Sarah L. Martin, Nashville, Tennessee, for the appellee, Calisa Joyce Sons as Administrator Ad Litem for the Estate of Annie J. Jones.

OPINION

FACTUAL AND PROCEDURAL BACKGROUND

In July 2017, Annie J. Jones became a resident of Defendant/Appellant Life Care Centers of America, Inc. d/b/a Life Care Center of Tullahoma (“Life Care”), a skilled nursing facility in Tullahoma, Tennessee. Ms. Jones had pre-existing dementia, depression, and anxiety. Her cognitive functioning was severely impaired; she required help with daily functions.

On February 12, 2019, a certified nursing aide (“CNA”) employed by Life Care was helping Ms. Jones bathe in the facility’s shower room. The CNA received a video call from her incarcerated boyfriend; she propped her cell phone on a shelf in the shower room to continue talking with her boyfriend while she helped Ms. Jones bathe. During the call, one Life Care employee called Ms. Jones by her first name while CNAs undressed her. Ms. Jones’s nude body was visible to the CNA’s incarcerated boyfriend during the video call. None of the Life Care employees involved in the incident reported it to Life Care.

Meanwhile, the CNA’s incarcerated boyfriend’s video visitation was being monitored, and the person reviewing his communications saw the video of the call with the Life Care CNA, including Ms. Jones’s nude body. The video was reported to law enforcement, who identified the CNA whose boyfriend placed the video call.

-2- On February 13, 2019, the day after the incident, law enforcement notified Life Care of the incident, including the identity of the CNA who took the video call.1 Life Care did its own investigation and viewed the video to identify other employees who witnessed the incident. Life Care terminated the employment of the CNA who took the boyfriend’s video call, and the CNA was charged with unlawful photography in violation of privacy. Life Care also terminated the employment of witness employees who failed to report the CNA’s use of a cell phone in a patient area, which is prohibited by facility policy.

As part of their investigation, Life Care assessed Ms. Jones. She was examined by a physician and interviewed by social services. The record contains no indication that Ms. Jones ever mentioned the shower incident, nor any indication that anyone mentioned it to her. By the time the shower incident occurred, Ms. Jones’s dementia was advanced. She showed no signs of increased anxiety or distress from the incident.

On February 14, the day after Life Care learned of the shower incident, a supervisor at Life Care telephoned Ms. Jones’s daughter and conservator, Plaintiff/Appellee Joyce Sons.2 Ms. Sons was informed that a video recorded by a CNA showed Ms. Jones in the background. About a week later, the same supervisor called Ms. Sons and told her that the incident involved a video call between a CNA and her incarcerated boyfriend that showed Ms. Jones in the shower. On March 4, 2019, Life Care’s Interim Executive Director sent Ms. Sons a letter reporting the incident and Life Care’s response. The letter said that an employee took a video call “in a patient area” in violation of policy and there was a “breach of patient privacy,” and it detailed the steps Life Care had taken:

On 2-13-19, area law enforcement notified facility staff that a breach of patient privacy had occurred when an incarcerated subject had place[d] a video call to an employee during working hours. The employee was identified as a current associate and the date 2-12-19 was confirmed a scheduled working day. . . . [The v]ideo and [Ms. Jones’s] first name was referenced during the conversation that occurred in a patient care area.

The letter expressed regret for the “breach of protected information.”

1 Life Care’s March 4 letter to Ms. Sons said that Life Care reported the incident to Adult Protective Services, area Ombudsman, and the Tennessee Department of Health, and those agencies investigated as well. 2 In 2019, Ms. Sons became Ms. Jones’s court-appointed conservator of both her person and property after a physician diagnosed Ms. Jones with psychological and physical impairment. The conservatorship gave Ms. Sons the “right to prosecute and defend lawsuits.”

-3- On February 12, 2020, Ms. Sons, in her capacity as conservator of Ms. Jones (“Plaintiff”), filed a complaint against Life Care in the Circuit Court of Coffee County. The complaint alleged that the actions of the Life Care CNA in “[v]ideoing” Ms. Jones “while being showered violated her privacy and dignity.” It asserted a claim for negligence under “the Tennessee Medical Malpractice Act, Tenn. Code Ann. § 29-26-115

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Tina Marie Hodge v. Chadwick Craig
382 S.W.3d 325 (Tennessee Supreme Court, 2012)
Betty Saint Rogers v. Louisville Land Company
367 S.W.3d 196 (Tennessee Supreme Court, 2012)
Roberts v. Essex Microtel Associates, II, L.P.
46 S.W.3d 205 (Court of Appeals of Tennessee, 2000)
Timmins v. Lindsey
310 S.W.3d 834 (Court of Appeals of Tennessee, 2009)
McDaniel v. Mulvihill
263 S.W.2d 759 (Tennessee Supreme Court, 1953)
Estate of Berthiaume v. PRATT, MD
365 A.2d 792 (Supreme Judicial Court of Maine, 1976)
Mid-South Pavers, Inc. v. Arnco Construction, Inc.
771 S.W.2d 420 (Court of Appeals of Tennessee, 1989)
Love v. Southern Bell Telephone and Telegraph Co.
263 So. 2d 460 (Louisiana Court of Appeal, 1972)
West v. Media General Convergence, Inc.
53 S.W.3d 640 (Tennessee Supreme Court, 2001)
State v. Bledsoe
226 S.W.3d 349 (Tennessee Supreme Court, 2007)
Givens v. Mullikin Ex Rel. McElwaney
75 S.W.3d 383 (Tennessee Supreme Court, 2002)
Harris v. Horton
341 S.W.3d 264 (Court of Appeals of Tennessee, 2009)
In Re: Kaliyah S.
455 S.W.3d 533 (Tennessee Supreme Court, 2015)
Benton v. Knoxville News-Sentinel Co.
130 S.W.2d 106 (Tennessee Supreme Court, 1939)
Coffee County Board of Education v. City of Tullahoma
574 S.W.3d 832 (Tennessee Supreme Court, 2019)
TWB Architects, Inc. v. The Braxton, LLC
578 S.W.3d 879 (Tennessee Supreme Court, 2019)
Bolin v. Stewart
66 Tenn. 298 (Tennessee Supreme Court, 1874)
State v. Ferrari
731 A.2d 1225 (New Jersey Superior Court App Division, 1999)
Warren v. Furstenheim
35 F. 691 (U.S. Circuit Court, 1888)

Cite This Page — Counsel Stack

Bluebook (online)
Annie J. Jones, by and through her conservatorship, Joyce Sons a/k/a Calisa Joyce Sons v. Life Care Centers of America d/b/a Life Care Center of Tullahoma, Counsel Stack Legal Research, https://law.counselstack.com/opinion/annie-j-jones-by-and-through-her-conservatorship-joyce-sons-aka-calisa-tenn-2025.