ANGELO v. CVS HEALTH CORPORATION

CourtDistrict Court, D. New Jersey
DecidedDecember 30, 2024
Docket2:19-cv-12215
StatusUnknown

This text of ANGELO v. CVS HEALTH CORPORATION (ANGELO v. CVS HEALTH CORPORATION) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
ANGELO v. CVS HEALTH CORPORATION, (D.N.J. 2024).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY

JOAN ANGELO and LARRY ANGELO,

wife/husband, Civil Action No. 19-12215 (JXN) (AME)

Plaintiffs,

v. OPINION

CVS HEALTH CORPORATION; CVS HEATH CORPORATION d/b/a CVS PHARMACY; JOHN DOE #1-10 (fictitious) and ABC CORPORATION #1- 10 (fictitious),

Defendants.

NEALS, District Judge:

This matter comes before the Court on Defendant New Jersey CVS Pharmacy, LLC’s (“CVS”) motion for summary judgment pursuant to Federal Rule of Civil Procedure 56 (ECF No. 56). Plaintiffs Joan Angelo and Larry Angelo (“Plaintiffs”)1 oppose the motion and cross move for summary judgment (ECF Nos. 60-61). Jurisdiction and venue are proper pursuant to 28 U.S.C. §§ 1332 and 1441(a), respectively. The Court has carefully considered the parties’ submissions and decides this matter without oral argument under Federal Rule of Civil Procedure 78(b) and Local Civil Rule 78.1(b). For the reasons set forth below, CVS’s motion for summary judgment (ECF No. 56) is DENIED, and Plaintiffs’ cross-motion for summary judgment (ECF No. 61) is GRANTED in part, to the extent the Court finds that CVS owed Angelo a duty of care, and DENIED in part.

1 Unless otherwise specified, references to “Angelo” in this Opinion concern Joan Angelo. I. BACKGROUND AND PROCEDURAL HISTORY A. The Incident This action arises from a slip-and-fall accident that Angelo experienced on property adjacent to a CVS retail store in North Arlington, New Jersey, on April 10, 2017. (CVS’s Rule 56.1(a) Statement of Material Facts (ECF No. 56-2) (“DSOF”)” § 1; Plaintiffs’ Response to Defendant’s Statement of Material Facts (ECF No. 61-5) (“PRSOF”) § 1). On the day of the incident, Angelo had driven to the store, parked her car, and began walking towards the entrance of the CVS store. (DSOF § 4; PRSOF § 4). During her deposition, Angelo testified that her path of travel is depicted below, highlighted by a red arrow:

Ll bei J = i Hl © a oe) old a pal i ia Saaa | ae eee heen

meray ae Seen Ra —

(DSOF 4 5; PRSOF § 5). As Angelo was walking in the dirt region depicted above, she tripped in the dirt area between the curbs abutting the parking lot and sidewalk for the entrance of the CVS

For brevity, all citations to the parties’ Rule 56.1 statements incorporate the evidentiary citations contained therein.

store. (DSOF ¶ 6; PRSOF ¶ 6). Angelo was unable to identify what caused her to fall in the dirt area. (Certification of Samuel F. Goffinet (“Goffinet Cert.”) Ex. D, ECF No. 56-9 at 23:13-15). However, Angelo testified that when she fell, her “right knee went first and then [her] left went down and [she] twisted.” (Id. at 23:21-24:2). Angelo testified she “went down in the dirt, but

[her] arm ended up on the concrete because [she] scraped [her] hands.” (Id. at 24:3-8). Thereafter, Angelo walked into the CVS store and complained to a clerk that she had “fallen outside” and “showed him [her right] knee was bleeding” and her “left knee was red.” (Id. at 28:18-29:1). Angelo then “asked if there was a manager[,]” and then explained to the manager what happened to her. (Id. at 29:4-8). Angelo testified that “[t]he clerk and [manager] both said to [her] that [she was] not the only one who’s fallen there, everyone comes in and complains about that.” (Id. at 29:8-11). In an incident report taken that day, the manager described the incident as follows: “CUSTOMER WALKING IN FROM PARKING LOT – CUSTOMER LOS[T] FOOTING WHERE DIRT AREA AND CEMENT WERE AND FELL[.]” (Certification of Michael E. Ellery

(“Ellery Cert.”), Ex. E, ECF No. 61-10 at 2). B. The Letters Sent to CVS JoAnn Dolan (“Dolan”) was a frequent customer of the CVS store. (Plaintiffs’ Statement of Material Facts (ECF No. 61-5) (“PSOF”) ¶ 1; CVS’s Response to Plaintiffs’ Statement of Material Facts (ECF No. 63-1) (“DRSOF”) ¶ 1). She testified that she had decided to write a letter to CVS because every time [she] went there, the way [she] parked [her] car, facing the Food Town, facing Schuyler Avenue to turn around, [she] would go straight toward the store to enter it. And the way the curbing was and the dirt and then the up-step again to get on the sidewalk to open the door, [she] felt somebody [wa]s going to get hurt. (Ellery Cert., Ex. B, ECF No. 61-7 at 12:21-13:2). In an August 19, 2016 letter, Dolan sent CVS a letter stating, in pertinent part: Every time I go to this CVS store I tell myself I must write to you and perhaps save an “accident ready to happen.” I was there again today and decided “today is the day I write my letter.[”] When parking at this store, facing Schuyler Avenue, and proceed to walk to the front door of the store . . . (This front door is on the angle of [the] store[]) and to get to this door one must step over a curb, walk on dirt, to get to the cement part of the walkway. One can very easily trip or fall, could get hurt badly if they do not look down at their feet when approaching this entry door. . . . . I think it is worthwhile for someone to look into this. Perhaps plant big bushes, close together, so no one can break through them to get to the door. Or . . . [] cement where the dirt is and make it uniform with the existing walk for a safer entry. (Ellery Cert., Ex. A, ECF No. 61-6). In an August 25, 2016 letter, CVS responded to Dolan’s letter and stated, in pertinent part: We take the responsibility of serving your needs seriously. Please accept my apology for your recent experience with the condition of the pathway to the front door. I contacted the leadership team responsible for this CVS Pharmacy location. We are committed to better serving the needs of our customers, and your feedback is an important part of that process. Ms. Dolan, we value your business and look forward to serving you again soon. (Ellery Cert, Ex. C, ECF No. 61-8). Thereafter, in a May 15, 2017 letter, Dolan stated “[t]he problem still remains today” and enclosed photos taken in the end of April 2017 of the store. (Ellery Cert., Ex. F, ECF No. 61-11). Dolan furth expressed: I do not want to read that a law[]suit was filed against this store due to the bad conditions entering the main door. I am so very careful when I step up the curbing, onto the dirt, then onto the walkway to the front door. I hope the pictures are self-explanatory and will motivate you to do something quickly to make this entrance safer. (Id.) In a May 31, 2017 letter, CVS responded to Dolan’s May 15, 2017 letter and expressed, in pertinent part: We take the responsibility of serving your needs seriously. I contacted our Facility Management leadership team who advised us while the repairs you suggested might not take place immediately, we are sending a team to inspect the area in order to determine what improvements could take place as soon as possible. I also wanted to make sure you’re aware of the second entrance on the side of the building. Thank you again Ms. Dolan for bringing this matter to our attention. Through your input, we are committed to better serving the needs of our customers. We value your business and look forward to serving you again soon. (Ellery Cert., Ex. H, ECF No. 61-13). C. Procedural History On April 1, 2019, Plaintiffs filed a Complaint against CVS asserting four counts sounding in negligence. (See ECF No. 1-1). Thereafter, on May 7, 2019, CVS removed the case to federal court. (ECF No. 1). On January 19, 2024, CVS filed a motion for summary judgment (ECF No. 56) (“Br.”).

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ANGELO v. CVS HEALTH CORPORATION, Counsel Stack Legal Research, https://law.counselstack.com/opinion/angelo-v-cvs-health-corporation-njd-2024.