Andi Cox v. WSP USA Inc. Group Insurance Plan

District Court, N.D. California·Decided January 16, 2026·No. 4:24-cv-08812·Unknown

Opinion

ANDI COX, Case No. 24-cv-08812-HSG

Plaintiff, ORDER GRANTING IN PART AND DENYING IN PART MOTION TO v. DISMISS, GRANTING IN PART AND DENYING IN PART MOTION TO WSP USA INC GROUP INSURANCE TAKE JUDICIAL NOTICE AND PLAN, INCORPORATE BY REFERENCE, AND GRANTING MOTION TO SEAL Defendant. Re: Dkt. No. 21, 22, 22-1, 34-1

Before the Court is Defendant WSP USA Inc. Group Insurance Plan’s motion to seal, Dkt. No. 21; motion for the Court to take judicial notice and to incorporate exhibits into the complaint, Dkt. Nos. 22-1, 34-1; and motion to dismiss, Dkt. No. 22. For the reasons detailed below, the Court GRANTS the motion to seal; GRANTS IN PART and DENIES IN PART the motion to take judicial notice and incorporate by reference; and GRANTS IN PART and DENIES IN PART the motion to dismiss. Plaintiff Andi Cox is an employee group health benefit plan member of Defendant WSP USA Inc. Group’s Insurance Plan. Dkt. No. 9 ¶¶ 3–4. Non-party Aetna Life Insurance Company administers the health benefits under the plan and acts on WSP’s behalf. Id. ¶ 5. Cox is a transgender woman with a diagnosis of gender dysphoria, which causes psychological distress from experiencing a discrepancy between her assigned gender and gender identity. Id. ¶ 8. The Plan provides coverage for “medically necessary” care, which Aetna determines by evaluating whether the treatment is “in accordance with generally accepted standards of medical practice.” Dkt. No. 39 at 87, 105. Generally accepted standards of medical practice are defined in reviewed medical literature generally recognized by the relevant medical community” and “[f]ollow[] the standards set forth in our clinical policies and applying clinical judgment.” Id. at 105. Aetna separately provides clinical policy bulletins that define what procedures are medically necessary to treat certain conditions, including gender affirming surgery. See Dkt. No. 39 at 119– 67. That document reads, in relevant part: Aetna considers the following procedures that may be performed as a component of gender transition as not medically necessary and cosmetic (not an all-inclusive list). . . ▪ Facial Gender Affirming Procedures, including: • Brow (reduction, augmentation, lift) • Hair line advancement and/or hair transplant • Facelift/mid-face lift (following alteration of the underlying skeletal structures) (platysmaplasty) • Blepharoplasty (lipofilling) • Rhinoplasty (+/- fillers) • Cheek (implant, lipofilling) • Lip (upper lip shortening, lip augmentation) • Lower jaw (reduction of mandibular angle, augmentation) • Chin reshaping (osteoplastic, alloplastic (implant-based)) • Chondrolaryngoplasty (also known as Adam's apple reduction, thyroid cartilage reduction, or tracheal shave) • Vocal cord surgery Id. at 123. Cox previously sued WSP for denying her claim for facial hair removal services as part of her treatment for gender dysphoria. Dkt. No. 9 ¶ 38. After litigating before Judge Chhabria, the parties entered a settlement agreement on June 27, 2024, Dkt. No. 39 at 169–73. Cox released “any and all claims” related to the Disputed Claims (“for health benefits related to a facial hair removal”) and any claims that Cox asserted “or could have asserted” in that case. Dkt. No. 39 at 169, 171. In March 2024, Aetna denied Cox’s request for coverage for facial feminization surgery. Dkt. No. 9 ¶ 10. Plaintiff alleges that in its denial, Aetna contended that the procedure is not considered medically necessary under the clinical policy bulletin. Id. In May, Cox appealed the denial, arguing that the procedure was medically necessary to treat gender dysphoria and providing medical studies that supported a medical necessity finding. Id. ¶¶ 11–14. Aetna denied necessary by our [Clinical Policy Bulletin] and your plan,” but did not address the clinical studies Cox provided. Id. ¶¶ 15–17. In June 2024, Cox submitted her second appeal, arguing that the surgery was considered medically necessary by the World Professional Association for Transgender Health, the Transgender Law Center, and the American Psychological Association, and that other health insurance companies cover this care. Id. ¶ 18. She argued that the Clinical Policy Bulletin was wrong in its assessment of medical necessity. Id. In August, she resubmitted the appeal with a corrected reference number, studies regarding the chin surgery she sought, and a letter of support from her therapist. Id. ¶ 22. Aetna denied Cox’s second appeal, indicating again that the plan excludes those services. Id. ¶¶ 26–27. Cox now sues WSP for denying her benefits in violation of ERISA and for a declaration that the Cox I settlement does not bar the current claims. Dkt. No. 9 ¶ 6–8, 29, 36. Cox alleges that the facial feminization surgery she seeks in this lawsuit is substantively different from the facial hair removal procedure because they have separate CPT codes, providers, places of service, denials, and appeals. Id. ¶ 41(a). She further alleges that she could not have asserted the facial feminization claim until September 2024 because she had not exhausted the Plan’s internal appeal process before then. Id. ¶ 41(b). A. Legal Standard Courts generally apply a “compelling reasons” standard when considering motions to seal documents attached to dispositive motions. Pintos v. Pac. Creditors Ass’n, 605 F.3d 665, 678 (9th Cir. 2010). “This standard derives from the common law right ‘to inspect and copy public records and documents, including judicial records and documents.’” Id. (quoting Kamakana v. City & Cnty. of Honolulu, 447 F.3d 1172, 1178 (9th Cir. 2006)). “[A] strong presumption in favor of access is the starting point.” Kamakana, 447 F.3d at 1178 (quotations omitted). To overcome this strong presumption, the party seeking to seal a document attached to a dispositive motion must “articulate compelling reasons supported by specific factual findings that outweigh the general understanding the judicial process” and “significant public events.” Id. at 1178–79 (quotations omitted). “In general, ‘compelling reasons’ sufficient to outweigh the public’s interest in disclosure and justify sealing court records exist when such ‘court files might have become a vehicle for improper purposes,’ such as the use of records to gratify private spite, promote public scandal, circulate libelous statements, or release trade secrets.” Id. at 1179 (quoting Nixon v. Warner Commc’ns, Inc., 435 U.S. 589, 598 (1978)). The Court must “balance[] the competing interests of the public and the party who seeks to keep certain judicial records secret. After considering these interests, if the court decides to seal certain judicial records, it must base its decision on a compelling reason and articulate the factual basis for its ruling, without relying on hypothesis or conjecture.” Id. Civil Local Rule 79-5 supplements the compelling reasons standard set forth in Kamakana: the party seeking to file a document or portions of it under seal “must explore all reasonable alternatives to filing documents under seal, minimize the number of documents filed under seal, and avoid wherever possible sealing entire documents . . . .” Civil L.R. 79-5(a). The party must further explain the interests that warrant sealing, the injury that will result if sealing is declined, and why a less restrictive alternative to sealing is not sufficient. See Civil L.R. 79-5(c). B. Discussion WSP filed portions of its settlement agreement with Cox under seal. It sought to seal Cox’s personally identifiable information, including her birth date, social security number, and bank account numbers, as well as the settlement amount. Dkt. No. 21 at 2. WSP argues that sealing Cox’s personal information is supported by the Federal Rules, and that sealing the settlement agreement’s financial terms is a common

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Andi Cox v. WSP USA Inc. Group Insurance Plan, (N.D. Cal. 2026).

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