ANDERSON v. WHOLE FOODS MARKET INC.

CourtDistrict Court, D. New Jersey
DecidedMay 31, 2024
Docket2:21-cv-12990
StatusUnknown

This text of ANDERSON v. WHOLE FOODS MARKET INC. (ANDERSON v. WHOLE FOODS MARKET INC.) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
ANDERSON v. WHOLE FOODS MARKET INC., (D.N.J. 2024).

Opinion

NOT FOR PUBLICATION

UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY

: : Civil Action No. 21-12990 (SRC) MICHAEL ANDERSON, : Plaintiff, : OPINION & ORDER : v. : : WHOLE FOODS MARKET, INC., ELITE : INVESTIGATIONS, LTD., JOHN DOES 1- : 10, JANE DOES 1-10, ABC : CORPORATION 1-10, ABC, LLC 1-10, : ABC LLP 1-10, jointly, severally, : individually, : : Defendants. : :

CHESLER, District Judge

This matter comes before the Court on Defendants’ motion for summary judgment. (ECF No. 58). The Court has reviewed the papers and proceeds to rule on the motion without oral argument, pursuant to Federal Rule of Civil Procedure 78. For the following reasons, Defendants’ motion will be granted, in part, and denied, in part. I. BACKGROUND This case, which features claims for violation of the New Jersey Law Against Discrimination (“NJLAD”), false arrest, assault and battery, negligent supervision, negligent hiring, respondeat superior, and defamation, stems from an incident at the Defendant Whole Foods Market, Inc. (“Whole Foods”) store location at 633 Broad Street in Newark, New Jersey. Defendant Elite Investigations, Ltd. (“Elite”) staffs plainclothes loss prevention officers and uniformed security guards, both armed and unarmed, at the Newark Whole Foods. On October 3, 2020, Plaintiff Michael Anderson (“Plaintiff”) was exiting the Newark Whole Foods when two Elite employees suspecting Plaintiff of shoplifting approached him. Def.

Statement of Material Facts (“Def. Statement”) at ¶ 1; Pl. Counterstatement of Material Facts (“Pl. Counterstatement”) at ¶ 1. Video of the preceding moments shows Plaintiff moving throughout the store with a shopping basket and browsing the produce selection and other merchandise. See Certification of Brian W. Brown (“Brown Cert.”), Exhs. F-G. Of the five videos submitted with Defendants’ motion, three are video-only captures from in-store surveillance cameras aimed at the store entrance/exit (“Entrance/Exit Video”), checkout aisles five and six (“Checkout Aisles Video”), and the customer service desk (“Customer Service Desk Video”). See Brown Cert., Exh. F. The remaining two videos1 are from the perspective of—and presumably filmed by—the store’s undercover, plainclothes loss prevention officer (the “LPO”). See id. Per Whole Foods’ loss prevention policies and procedures, only undercover LPOs are

authorized to detain suspected shoplifters. Brown Cert., Exh. C at T34:12-19. Beyond providing “support” for the LPO when requested, Whole Foods’ employees are insulated from the process of identifying and investigating potential shoplifters. Id. at T35:23-25, 36:1. In the LPO Videos and Checkout Aisles Video, Plaintiff carries an open drink obtained from a cooler in the store. Def. Statement at ¶ 7; Pl. Counterstatement at ¶ 7. The bottom portion of a bottle2 sticks out of his front left pants pocket. Def. Statement at ¶ 7; Pl. Counterstatement at ¶ 7. Defendants assert these two

1 These videos are hereinafter referred to and cited as “LPO Video 1” and “LPO Video 2,” collectively the “LPO Videos.”

2 It is undisputed the bottle was a type of oil commonly used by wearers of dreadlock hairstyles and is not sold at Whole Foods. See Pl. Counterstatement at ¶ 4. observations gave the LPO reasonable grounds to stop Plaintiff on suspicion of shoplifting. Def. Statement at ¶ 5. At the checkout counter, a cashier scanned and bagged Plaintiff’s items, but Plaintiff stepped away before paying to continue shopping. See Checkout Aisles Video at 0:50-1:49.

Throughout this sequence, Plaintiff possessed the open drink he is first seen with in the LPO Videos, and the oil bottle remained partially visible in his pocket. See id.; LPO Video 1 at 0:52. While Plaintiff was checking out, the LPO informed the Elite uniformed, armed security guard (the “Security Guard”) that he believed Plaintiff might shoplift the open drink and oil bottle. See Brown Cert., Exh. D at p. 1. During the interval in which Plaintiff stepped away from the checkout aisle, the Security Guard approached the register, looked in the bag containing Plaintiff’s scanned merchandise, and spoke with the cashier. See id.; Checkout Aisles Video at 2:11-2:19. The Security Guard relayed his conversation with the cashier to the LPO, who responded that Plaintiff had yet to pay for the opened drink and, regardless, still had the oil bottle in his pocket. Brown Cert., Exh. D at p. 1. Plaintiff eventually returned to the register with additional products, finished and scanned the open drink, and swiped a card to pay for all the items. 3 Checkout Aisles Video at

3:28-4:25. After Plaintiff paid for his items, the LPO and Security Guard positioned themselves just outside the store exit. See Entrance/Exit Video at 0:18-0:25. The Security Guard moved in front of Plaintiff—just as Plaintiff reached the doors—and briefly extended his left arm and hand towards Plaintiff’s midsection. See id. at 0:26-0:28. The Security Guard recounts he “stood next

3 The Security Guard asked the cashier whether Plaintiff had paid for his drink; the cashier responded Plaintiff had done so. Brown Cert., Exh. D at p. 1. Video shows that a second, unopened drink was among Plaintiff’s items, but Plaintiff had yet to scan the open drink at that time. See Checkout Aisles Video at 1:00-1:57. However, as noted above, when Plaintiff returned to the checkout counter, he in fact paid for the open drink. This development apparently was never communicated to either the LPO or Security Guard. to [the] LPO [] and stated to [Plaintiff] that [the] LPO would like to talk to him.” Brown Cert., Exh. D at p. 2. According to the Security Guard, the LPO “began to address” Plaintiff, at which point Plaintiff “became very irate.” Id. Plaintiff testified the LPO pointed at him and, “there was chatter about [Plaintiff] stealing something from other people.” Brown Cert., Exh. E at T217:5-14.

Plaintiff further testified that it was difficult to understand what the LPO was accusing him of at that time. See id. at T217:11-18 (“I think he was … maybe not a native English speaker, and there were other people that articulated more clearly the grievance or the alleged theft.”). Plaintiff asserts the Security Guard “kept his hand on [or] near his gun” during this interaction. See Pl. Counterstatement at ¶ 10. Other shoppers entered and exited the store throughout this period. Entrance/Exit Video at 0:00-0:51. After reentering the store, Plaintiff began “yelling” at other patrons to “get your camera[s] and record this.” Brown Cert., Exh. D at p. 2. Plaintiff then had a brief exchange with the LPO and walked back and forth in front of the customer service desk while motioning with his hands. Customer Service Desk Video at 0:07-1:00. Plaintiff, the LPO, Security Guard, Whole Foods Store

Team Leader Odette Jarrett (“Jarrett”), and Associate Store Team Leader Manny Lopez (“Lopez”) then gathered in front of the customer service desk. See id. at 1:04. For approximately nine minutes, the group stood in a semicircle and Plaintiff, the LPO, Jarrett, and Lopez gestured back and forth as they spoke. See id. at 1:05-9:45. Other customers are again visible during this time— walking back and forth through the aisle, parking their carts, and visiting the customer service desk. Id. Eventually, Lopez retrieved and handed Plaintiff a business card, after which Plaintiff moved away from the group and walked out of frame. See id. at 9:10-9:55. Lopez testified that, during the conversation in front of the customer service desk, Plaintiff “was yelling a lot and very animated.” Brown Cert., Exh. C at T49:17-20. The Security Guard characterized Plaintiff’s speech as a “rant about political issues” and wrote that Plaintiff would not allow Jarrett the chance to respond to his complaints. Brown Cert., Exh.

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ANDERSON v. WHOLE FOODS MARKET INC., Counsel Stack Legal Research, https://law.counselstack.com/opinion/anderson-v-whole-foods-market-inc-njd-2024.