Amazon.com, Inc. v. National Ass'n of College Stores, Inc.

826 F. Supp. 2d 1242, 2011 U.S. Dist. LEXIS 135880, 2011 WL 6008971
CourtDistrict Court, W.D. Washington
DecidedSeptember 26, 2011
DocketCase C11-0754JLR
StatusPublished
Cited by6 cases

This text of 826 F. Supp. 2d 1242 (Amazon.com, Inc. v. National Ass'n of College Stores, Inc.) is published on Counsel Stack Legal Research, covering District Court, W.D. Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Amazon.com, Inc. v. National Ass'n of College Stores, Inc., 826 F. Supp. 2d 1242, 2011 U.S. Dist. LEXIS 135880, 2011 WL 6008971 (W.D. Wash. 2011).

Opinion

ORDER DENYING DEFENDANT’S MOTION TO DISMISS

JAMES L. ROBART, District Judge.

This matter comes before the court on Defendant National Association of College Stores, Inc.’s (“NACS”) motion to dismiss Plaintiff Amazon.com, Inc.’s (“Amazon”) complaint pursuant to Rules 12(b)(1) and 12(b)(2) of the Federal Rules of Civil Procedure (Dkt. # 14). NACS contends that (1) the court lacks subject matter jurisdiction over Amazon’s declaratory judgment complaint, and (2) the court lacks personal jurisdiction over NACS. (Id.) Amazon opposes NACS’s motion. (Dkt. # 16.) Having reviewed the submissions of the parties, and deeming oral argument unnecessary, the court DENIES NACS’s motion to dismiss.

I. BACKGROUND

Amazon is a large online retailer that sells a broad range of merchandise, including college textbooks. (Compl. ¶ 9.) Recently, Amazon began to actively market the availability of new and used college textbooks and to offer to buy back used college textbooks. (Id.) Amazon is a Delaware corporation having its principal place of business in Seattle, Washington. (Id.)

NACS is a not-for-profit trade association representing the campus retailing industry. (Schlichenmayer Deck (Dkt. # 15) ¶ 4.) It is headquartered in Oberlin, Ohio, and has branch offices in Washington, D.C., and Albany, New York. (Id. ¶ 6.) NACS’s members include over 3,000 stores serving colleges, universities, and grade-schools in the United States, Canada, and around the world; over 1,000 companies supplying goods and services to college stores; and higher education professionals, organizations, associations, and others interested in the industry. (Id. ¶ 3.) NACS serves as an advocate and resource for its members, but each member acts independently of NACS. (Id. ¶ 4.) Although NACS has members in Washington, including the University of Washington Bookstore (see Jirgal Deck (Dkt. # 17) Ex. N), it is not licensed or registered to do business in Washington, and has no offices, property, bank accounts, telephone numbers, post office boxes, or employees in Washington. (Schlichenmayer Deck ¶ 7.)

On February 2, 2011, NACS’s general counsel sent a letter to Amazon expressing NACS’s concern regarding “advertisements near college campuses for ‘up to 30% off new textbooks at Amazon.’ ” (Jirgal Deck Ex. A at 1.) NACS stated that its investigation had left it concerned that Amazon was selling its textbooks at a loss in order to “siphon” customers away from NACS member stores. (Id.) NACS also expressed its concern regarding the accuracy of Amazon’s claim, and stated that it “would like to understand” the study of competitive prices that it assumed Amazon had completed before beginning to use the comparative advertising claim. (Id.) NACS closed by requesting that Amazon “review its textbook pricing and advertising policies” and stated that it would be “pleased to publicize [the explanation for Amazon’s prices] to the NACS membership.” (Id.) NACS warned, however, that if there was no reasonable explanation for Amazon’s pricing claims, it would be “forced to pursue [its] investigation more aggressively,” and that a “lack of documentation” regarding the study Amazon completed before making its 30% off claim “could justify initiation of a proceeding before the National Advertising Division *1247 [of the Council of Better Business Bureaus].” (Id. at 1-2.)

Amazon responded in a letter dated February 18, 2011. (Jirgal Decl. Ex. B.) In its letter, Amazon stated that it “set[s] prices to match [its] competition-which of course, extends well beyond college stores.” (Id.) Amazon also stated that it had substantiated its advertising to its satisfaction before beginning its campaign, but would not share any pricing or competitive information with NACS. (Id.)

On March 25, 2011, NACS initiated a challenge against Amazon’s advertising claims before the National Advertising Division of the Council of Better Business Bureaus (“NAD”). (Jirgal Decl. Ex. C (“NAD Complaint”).) Specifically, NACS contended that three specific advertising claims by Amazon relating to its purchase and sale of college textbooks were misleading and deceptive:

• “SAVE UP TO 90% ON USED TEXTBOOKS”
• “SAVE UP TO 30% ON NEW TEXTBOOKS,” and
• “GET UP TO 60% BACK WHEN YOU SELL TEXTBOOKS BACK AT AMAZON.”

(Id. at 2.) NACS stated in its NAD Complaint that it “believes it unlikely that Amazon is capable of providing substantiation for the claims made on [its] Site.” (Id. at 3-12 (setting forth NACS’s arguments regarding why it believes Amazon’s claims are misleading, deceptive, and unsubstantiated).) NACS did not initiate or threaten to file a lawsuit against Amazon under any cause of action, including Section 43(a) of the Lanham Act, 15 U.S.C. § 1125(a), which authorizes a civil suit against any person who makes a false or misleading representation in connection with goods or services. (See id.; Schlichenmayer Decl. ¶ 12.)

The NAD is a neutral arbiter of advertising disputes; it is responsible for “resolving complaints or questions from any source involving the truth or accuracy of national advertising.” (See Jirgal Decl. Ex. E (“NAD Policies and Procedures”) ¶ 2.1(A).) A concerned party initiates a proceeding before the NAD by filing a complaint. (See id. ¶ 2.2(B).) The advertiser may, within 15 days, submit a written response to the NAD providing substantiation for the challenged advertising claims or representations. (See id. ¶ 2.5.) The challenger may file a reply addressing the advertiser’s response, and the advertiser may respond to that reply. (See id. ¶¶ 2.6, 2.7.) The NAD may then request additional information from the parties and may, in its discretion, meet with either or both parties. (See id. ¶2.8.) The NAD must issue its decision within 15 days of the last document or meeting. (See id. ¶ 2.9.)

An advertiser’s compliance with the NAD’s recommendations is nominally voluntary; there may, however, be consequences if the advertiser refuses to participate in the NAD proceeding or to comply with the NAD’s recommendations. First, if the advertiser does not file a written response to the complaint, the NAD “shall release to the press and the public a ‘notice’ summarizing the advertising claims challenged in the complaint and noting the advertiser’s failure to substantively respond.” (Id. ¶ 2.1(A).) Further failure to respond may result in the NAD referring the file to the appropriate governmental agency and releasing information regarding the referral to the press, the public, and the media. (Id. ¶ 2.1(B).) Second, if the advertiser chooses not to participate in the proceeding, the NAD “shall prepare a review of the facts with relevant exhibits and forward them to the relevant federal or state law enforcement agency.” (Id.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Cite This Page — Counsel Stack

Bluebook (online)
826 F. Supp. 2d 1242, 2011 U.S. Dist. LEXIS 135880, 2011 WL 6008971, Counsel Stack Legal Research, https://law.counselstack.com/opinion/amazoncom-inc-v-national-assn-of-college-stores-inc-wawd-2011.