Allstate Ins Co v. Abbott

CourtCourt of Appeals for the Fifth Circuit
DecidedAugust 22, 2007
Docket06-10500
StatusPublished

This text of Allstate Ins Co v. Abbott (Allstate Ins Co v. Abbott) is published on Counsel Stack Legal Research, covering Court of Appeals for the Fifth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Allstate Ins Co v. Abbott, (5th Cir. 2007).

Opinion

United States Court of Appeals Fifth Circuit F I L E D REVISED August 22, 2007 August 1, 2007 UNITED STATES COURT OF APPEALS For the Fifth Circuit Charles R. Fulbruge III Clerk

No. 06-10500

ALLSTATE INSURANCE COMPANY and STERLING COLLISION CENTERS, INC.,

Plaintiffs-Appellants/Cross-Appellees,

VERSUS

GREG ABBOTT, in his official capacity as Attorney General of Texas, and SUSAN COMBS, in her official capacity as Texas Comptroller of Public Accounts,

Defendants-Appellees/Cross-Appellants

AUTOMOTIVE SERVICE ASSOCIATION and CONSUMER CHOICE FOR AUTOBODY REPAIR,

Intervenors-Appellees/Cross-Appellants

Appeal from the United States District Court For the Northern District of Texas, Dallas Division

Before KING, DAVIS, and BARKSDALE, Circuit Judges.

W. EUGENE DAVIS, Circuit Judge:

Allstate Insurance Co. (“Allstate”) and Sterling Collision

Centers, Inc. (“Sterling”) brought this action against Greg Abbott

and Susan Combs as Defendants in their official capacities as

-1- Attorney General of Texas and Texas Comptroller of Public Accounts

(collectively “State Defendants”)1 to challenge a Texas statute

known as House Bill 1131 (codified as Tex. Occ. Code § 2307.001, et

seq.). H.B. 1131 restricts the right of an auto insurer to own and

operate auto body shops in Texas. Allstate and Sterling argue the

statute violates the dormant Commerce Clause and the First

Amendment of the United States Constitution.

After a bench trial, the district court rejected Allstate’s

dormant Commerce Clause challenge but found that certain provisions

of the statute violated the First Amendment. We AFFIRM.

I. FACTUAL AND PROCEDURAL BACKGROUND

In 2000, Allstate, a Delaware insurance company holding

approximately 15% of the automobile insurance market in Texas,

implemented a plan to enter the auto body repair business by

acquiring Sterling, a multi-state chain of repair shops. Sterling

operates approximately 60 auto body repair shops in 14 states,

including 15 shops in the state of Texas. Allstate planned to

improve existing Sterling facilities and to cultivate new ones. By

influencing its customers and other claimants to obtain repair work

from Sterling rather than from unaffiliated shops, Allstate

1 Two other parties, Automotive Service Association (a national organization of auto body shops) and Consumer Choice in Auto Body Repair (a group formed contemporaneously with the effort to pass H.B. 1131), intervened and have jointly filed briefs in support of the State Defendants. Because the State Defendants and the Intervenors advance identical positions, we refer to both entities interchangeably as the State Defendants.

-2- believed it could minimize charges for unnecessary or overpriced

repairs.

At the time of its acquisition of Sterling, Allstate

maintained a relationship with several local body shops in Texas

through a program called the Priority Repair Option (“PRO”).

Allstate recommended the PRO shops to its insureds and other

claimants if the shops maintained a certain level of quality and

efficiency. If a customer chose to go to a PRO shop, Allstate

provided a guarantee for the repairs performed and became the

direct purchaser for the repair services. Allstate found that most

PRO shops had a lower average repair cost than other body shops.

However, while the PRO program led to some cost savings,

Allstate——still troubled by the prevalence of fraud and

inefficiencies in repair work (even in PRO shops) and seeking to

gain an advantage over competitors that maintained similar

programs——decided to explore auto body shop ownership as an

additional strategy for cost savings.

After its acquisition of Sterling, Allstate had its telephone

service representatives use a script in speaking with policyholders

and other claimants. Representatives would first offer the

services of the Sterling shops to policyholders, without offering

a referral to PRO shops as had been done previously. Allstate

followed this approach to boost business at Sterling shops which

had lost their pre-existing referral relationships with other

insurers after Allstate’s acquisition. Under the new practice,

-3- Allstate referred policyholders to PRO shops only when asked.2

In addition to using this sales pitch from the script,

Allstate sought to boost Sterling’s market share by eliminating its

PRO relationship with shops that were near a Sterling shop, thus

funneling repair opportunities to Sterling.

In 2003, the Texas Legislature began considering H.B. 1131, a

bill which would bar insurers from acquiring an interest in auto

body shops. The parties dispute the precise motivation for the

bill’s introduction and passage. Allstate claims that the bill was

part of a coordinated political strategy to hurt its venture with

Sterling and to maintain the dominance of local Texas body shops.

The State Defendants argue that the bill grew out of concerns for

customer welfare, particularly that Allstate’s dual role as insurer

and body shop owner would create a conflict of interest and an

2 The script read as follows:

Mr./Mrs. ______, of course you are always free to choose any repair shop and are under no obligation or requirement to use a shop we recommend, however, I would like to make you aware of the benefits of Sterling Auto Body Centers, which are affiliated with the Allstate Corporation.

Sterling Auto Body Centers are highly respected and provide exceptional customer service. Sterling provides a lifetime guarantee as long as you own your vehicle on both parts and labor. In addition, they will handle all the paper work, keep you updated throughout the repair process, guarantee a completion date, and, even, professionally clean your vehicle inside and out. They can also assist with rental arrangements on site and will pay for additional rental expenses if the guaranteed delivery date is missed.

-4- incentive to short change customers.

Transcripts of the legislative hearings on the bill reflect

both consumer protection and local industry concerns. On consumer

protection, members in the House and Senate heard testimony from

several individuals, many of them affiliated with body shop trade

groups, detailing the danger of insurance company ownership of auto

body repair shops. These witnesses all warned of the conflict of

interest inherent in such an arrangement, arguing that it raised

the risk of illegal customer steering. The witnesses also

predicted that such arrangements would encourage body shops “tied”

to insurers to cut corners in an effort to reduce repair costs.3

Legislators also heard about the adverse impact on local industry

which would result from Allstate’s entry into the auto body repair

business. For instance, the Vice President of the Automotive

Services Association warned that the rise of insurer owned repair

shops would lead to the demise of the independent repair industry,

along with billions of dollars in local economic impact and

hundreds of thousands of jobs. Another bill proponent, a body shop

3 Both customers and body shop owners testified in support of these concerns.

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