Allstate Ins Co v. Abbott

Court of Appeals for the Fifth Circuit·Decided August 22, 2007·No. 06-10500·Published

Opinion

United States Court of Appeals Fifth Circuit

F I L E D

REVISED August 22, 2007

August 1, 2007

UNITED STATES COURT OF APPEALS For the Fifth Circuit Charles R. Fulbruge III Clerk

No. 06-10500

ALLSTATE INSURANCE COMPANY and STERLING COLLISION CENTERS, INC., Plaintiffs-Appellants/Cross-Appellees, VERSUS

GREG ABBOTT, in his official capacity as Attorney General of Texas, and SUSAN COMBS, in her official capacity as Texas Comptroller of Public Accounts,

Defendants-Appellees/Cross-Appellants VERSUS

AUTOMOTIVE SERVICE ASSOCIATION and CONSUMER CHOICE FOR AUTOBODY REPAIR,

Intervenors-Appellees/Cross-Appellants

Appeal from the United States District Court For the Northern District of Texas, Dallas Division

Before KING, DAVIS, and BARKSDALE, Circuit Judges. W. EUGENE DAVIS, Circuit Judge:

Allstate Insurance Co. (“Allstate”) and Sterling Collision Centers, Inc. (“Sterling”) brought this action against Greg Abbott and Susan Combs as Defendants in their official capacities as

Attorney General of Texas and Texas Comptroller of Public Accounts (collectively “State Defendants”)1 to challenge a Texas statute known as House Bill 1131 (codified as Tex. Occ. Code § 2307.001, et seq.). H.B. 1131 restricts the right of an auto insurer to own and operate auto body shops in Texas. Allstate and Sterling argue the statute violates the dormant Commerce Clause and the First Amendment of the United States Constitution.

After a bench trial, the district court rejected Allstate’s dormant Commerce Clause challenge but found that certain provisions of the statute violated the First Amendment. We AFFIRM.

I. FACTUAL AND PROCEDURAL BACKGROUND In 2000, Allstate, a Delaware insurance company holding approximately 15% of the automobile insurance market in Texas, implemented a plan to enter the auto body repair business by acquiring Sterling, a multi-state chain of repair shops. Sterling operates approximately 60 auto body repair shops in 14 states, including 15 shops in the state of Texas. Allstate planned to improve existing Sterling facilities and to cultivate new ones. By influencing its customers and other claimants to obtain repair work from Sterling rather than from unaffiliated shops, Allstate

1 Two other parties, Automotive Service Association (a national organization of auto body shops) and Consumer Choice in Auto Body Repair (a group formed contemporaneously with the effort to pass H.B. 1131), intervened and have jointly filed briefs in support of the State Defendants. Because the State Defendants and the Intervenors advance identical positions, we refer to both entities interchangeably as the State Defendants.

believed it could minimize charges for unnecessary or overpriced repairs.

At the time of its acquisition of Sterling, Allstate maintained a relationship with several local body shops in Texas through a program called the Priority Repair Option (“PRO”). Allstate recommended the PRO shops to its insureds and other claimants if the shops maintained a certain level of quality and efficiency. If a customer chose to go to a PRO shop, Allstate provided a guarantee for the repairs performed and became the direct purchaser for the repair services. Allstate found that most PRO shops had a lower average repair cost than other body shops. However, while the PRO program led to some cost savings, Allstate——still troubled by the prevalence of fraud and inefficiencies in repair work (even in PRO shops) and seeking to gain an advantage over competitors that maintained similar programs——decided to explore auto body shop ownership as an additional strategy for cost savings.

After its acquisition of Sterling, Allstate had its telephone service representatives use a script in speaking with policyholders and other claimants. Representatives would first offer the services of the Sterling shops to policyholders, without offering a referral to PRO shops as had been done previously. Allstate followed this approach to boost business at Sterling shops which had lost their pre-existing referral relationships with other insurers after Allstate’s acquisition. Under the new practice,

Allstate referred policyholders to PRO shops only when asked.2 In addition to using this sales pitch from the script, Allstate sought to boost Sterling’s market share by eliminating its PRO relationship with shops that were near a Sterling shop, thus funneling repair opportunities to Sterling.

In 2003, the Texas Legislature began considering H.B. 1131, a bill which would bar insurers from acquiring an interest in auto body shops. The parties dispute the precise motivation for the bill’s introduction and passage. Allstate claims that the bill was part of a coordinated political strategy to hurt its venture with Sterling and to maintain the dominance of local Texas body shops. The State Defendants argue that the bill grew out of concerns for customer welfare, particularly that Allstate’s dual role as insurer and body shop owner would create a conflict of interest and an

2 The script read as follows:

Mr./Mrs. ______, of course you are always free to choose any repair shop and are under no obligation or requirement to use a shop we recommend, however, I would like to make you aware of the benefits of Sterling Auto Body Centers, which are affiliated with the Allstate Corporation.

Sterling Auto Body Centers are highly respected and provide exceptional customer service. Sterling provides a lifetime guarantee as long as you own your vehicle on both parts and labor. In addition, they will handle all the paper work, keep you updated throughout the repair process, guarantee a completion date, and, even, professionally clean your vehicle inside and out. They can also assist with rental arrangements on site and will pay for additional rental expenses if the guaranteed delivery date is missed.

incentive to short change customers.

Transcripts of the legislative hearings on the bill reflect both consumer protection and local industry concerns. On consumer protection, members in the House and Senate heard testimony from several individuals, many of them affiliated with body shop trade groups, detailing the danger of insurance company ownership of auto body repair shops. These witnesses all warned of the conflict of interest inherent in such an arrangement, arguing that it raised the risk of illegal customer steering. The witnesses also predicted that such arrangements would encourage body shops “tied” to insurers to cut corners in an effort to reduce repair costs.3 Legislators also heard about the adverse impact on local industry which would result from Allstate’s entry into the auto body repair business. For instance, the Vice President of the Automotive Services Association warned that the rise of insurer owned repair shops would lead to the demise of the independent repair industry, along with billions of dollars in local economic impact and hundreds of thousands of jobs. Another bill proponent, a body shop

3 Both customers and body shop owners testified in support of these concerns. One customer who had been involved in an accident with an Allstate insured told the committee that Allstate discouraged him from taking his car to an independent shop by asserting that the shop kept cars longer than necessary, a claim the witness said was untrue. He further stated that Allstate did not give the shop adequate time to complete repairs. Another witness, a body shop owner, testified that Allstate's management had refused to agree with its own on-site adjuster's assessment that a car was a total loss and instead insisted that the car be repaired.

owner, told the House Committee about how his shop had been forced from Allstate’s PRO referral program after a Sterling shop opened down the street. Several representatives for Allstate also spoke at the hearings. These individuals attempted to assuage fears about illegal steering and to frame the bill as an obstacle to consumer choice.

Free access — add to your briefcase to read the full text and ask questions with AI

Allstate Ins Co v. Abbott, (5th Cir. 2007).

Allstate Ins Co v. Abbott (Allstate Ins Co v. Abbott) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

LLEH Inc v. Wichita County, TX
289 F.3d 358 (Fifth Circuit, 2002)
Ex Parte Young
209 U.S. 123 (Supreme Court, 1908)
Pike v. Bruce Church, Inc.
397 U.S. 137 (Supreme Court, 1970)
Ohralik v. Ohio State Bar Assn.
436 U.S. 447 (Supreme Court, 1978)
Exxon Corp. v. Governor of Maryland
437 U.S. 117 (Supreme Court, 1978)
Hughes v. Oklahoma
441 U.S. 322 (Supreme Court, 1979)
Kassel v. Consolidated Freightways Corp. of Del.
450 U.S. 662 (Supreme Court, 1981)
Secretary of State of Md. v. Joseph H. Munson Co.
467 U.S. 947 (Supreme Court, 1984)
Bacchus Imports, Ltd. v. Dias
468 U.S. 263 (Supreme Court, 1984)
Kentucky v. Graham
473 U.S. 159 (Supreme Court, 1985)
Diamond v. Charles
476 U.S. 54 (Supreme Court, 1986)
Maine v. Taylor
477 U.S. 131 (Supreme Court, 1986)
CTS Corp. v. Dynamics Corp. of America
481 U.S. 69 (Supreme Court, 1987)
Lujan v. Defenders of Wildlife
504 U.S. 555 (Supreme Court, 1992)
Franklin v. Massachusetts
505 U.S. 788 (Supreme Court, 1992)
44 Liquormart, Inc. v. Rhode Island
517 U.S. 484 (Supreme Court, 1996)