Albright v. Lowe's Home Centers LLC
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Opinion
UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ALABAMA SOUTHERN DIVISION
RANDY ALBRIGHT, ) ) Plaintiff, ) ) v. ) Case No.: 2:18-cv-01005-JHE ) LOWE’S HOME CENTERS, LLC, ) ) Defendants. ) )
MEMORANDUM OPINION1 Plaintiff Randy Albright (“Albright” or “Plaintiff”) brings this employment discrimination action against Defendant Lowe’s Home Centers, LLC (“Lowe’s”), contending Lowe’s failed to promote him because of his age in violation of the Age Discrimination in Employment Act (“ADEA”). (Doc. 1). Lowe’s has moved for summary judgment on Albright’s sole claim. (Doc. 25). Albright opposes that motion, (doc. 29), and Lowe’s has filed a reply in support, (doc. 30). The motion is fully briefed and ripe for review. (Docs. 26, 29 & 30). For the reasons stated more fully below, Lowe’s motion is GRANTED. Standard of Review Under Rule 56(a) of the Federal Rules of Civil Procedure, summary judgment is proper “if the movant shows that there is no genuine dispute as to any material fact and the movant is entitled
1 In accordance with the provisions of 28 U.S.C. § 636(c) and Federal Rule of Civil Procedure 73, the parties have voluntarily consented to have a United States Magistrate Judge conduct any and all proceedings, including trial and the entry of final judgment. (Doc. 9).
1 to judgment as a matter of law.” Rule 56 “mandates the entry of summary judgment, after adequate time for discovery and upon motion, against a party who fails to make a showing sufficient to establish the existence of an element essential to that party’s case, and on which that party will bear the burden of proof at trial.” Celotex Corp. v. Catrett, 477 U.S. 317, 322 (1986). The moving party bears the initial burden of proving the absence of a genuine issue of material fact. Id. at 323.
The burden then shifts to the nonmoving party, who is required to “go beyond the pleadings” to establish there is a “genuine issue for trial.” Id. at 324. (citation and internal quotation marks omitted). A dispute about a material fact is genuine “if the evidence is such that a reasonable jury could return a verdict for the nonmoving party.” Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248 (1986). The Court must construe the evidence and all reasonable inferences arising from it in the light most favorable to the non-moving party. Adickes v. S.H. Kress & Co., 398 U.S. 144, 157, (1970); see also Anderson, 477 U.S. at 255 (all justifiable inferences must be drawn in the non- moving party’s favor). Any factual disputes will be resolved in the nonmovant’s favor when
sufficient competent evidence supports the nonmovant’s version of the disputed facts. See Pace v. Capobianco, 283 F.3d 1275, 1276-78 (11th Cir. 2002) (a court is not required to resolve disputes in the non-moving party’s favor when that party’s version of the events is supported by insufficient evidence). However, “mere conclusions and unsupported factual allegations are legally insufficient to defeat a summary judgment motion.” Ellis v. England, 432 F.3d 1321, 1326 (11th Cir. 2005) (per curiam) (citing Bald Mtn. Park, Ltd. v. Oliver, 836 F.2d 1560, 1563 (11th Cir. 1989)). Moreover, “[a] mere ‘scintilla’ of evidence supporting the opposing party’s position will
2 not suffice; there must be enough of a showing that the jury could reasonably find for that party.” Walker v. Darby, 911 F.2d 1573, 1577 (11th Cir. 1990) (citing Anderson, 477 U.S. at 252). Summary Judgment Facts Albright has worked for Lowe’s since 1998. (Deposition of Randy Albright, doc. 28-1 (“Albright Depo.”) at 9 (27:9-11)). He has worked as a Lead Receiver/Stocker at Lowe’s Inverness
location in Birmingham, Alabama since 2005. (Id. at 17 (59:11-61:3)). At the time of the events giving rise to this lawsuit, Albright was 60 years old. (Declaration of Randy Albright, doc. 29-1 (“Albright Decl.”) at ¶ 4). Albright is a good employee, well-liked by his coworkers and described by his former assistant store manager (“ASM”) Timothy “Tim” Shelley (“Shelley”), as “highly reliable, hard worker, great work ethic.” (Deposition of Wayne Jones, doc. 28-3 (“Jones Depo.”) at 22 (74:10- 20); Deposition of Brad Sloan, doc. 28-4 (“Sloan Depo.”) at (86:10-21); Deposition of Timothy Shelley, doc. 28-7 (“Shelley Depo.”) at 14 (44:15-45:22)). A. Night Stocking Manager Position Due to increased store volume, Lowe’s created a new Night Stocking Manager position at
the Inverness store in late 2017. (Jones Depo. at 15-16 (49:23-51:12)). The Night Stocking Manager’s responsibilities included supervising the night stocking team to ensure that incoming merchandise was placed in the correct location (on a shelf, in top stock, or in storage). (Shelley Depo. at 36 (131:14-132:11)). Like all job openings at the Inverness store, this position was posted internally for several days, then posted externally. (Jones Depo. at 14-15 (45:19-47:19)). Several dozen candidates applied for the job, including Albright and Nethanlius “Nate” Mitchell (“Mitchell”), a 43-year-old fellow Receiver/Stocker at the Inverness store. (Jones Depo. at 18
3 (58:21-59:5), 22 (74:10-77:18); Deposition of Nethanlius Mitchell, doc. 28-9 (“Mitchell Depo.”) at 5 (7:11-12)). Human Resources Manager Wayne Jones (“Jones”), who was in his mid-50s, reviewed the applications and determined which candidates would be interviewed for the position. (Jones Depo. at 15 (48:10-14); Sloan Depo. at (92:22-93:13)). Ultimately, Jones selected Albright and Mitchell
for interviews. (Jones Depo. at 22 (74:10-76:9)). Lowe’s guidelines previously recommended interviewing at least three people for a position. (Id. at 34 (122:3-123:7)). However, in November 2017—prior to the interviews in this case—Lowe’s eliminated this recommendation, although it had not updated its form to reflect the change by the date of the interviews. (Deposition of Kathy Seifried, doc. 28-6 (“Seifried Depo.”) at 18-19 (61:15-62:4); Shelley Depo. at 13 (39:14-20)). Jones testified that he “might have . . . made phone calls” to other candidates, but could not recall selecting any of them and did not recall why that was the case. (Jones Depo. at 19 (63:21-65:2), 34 (122:3-123:7)). In any event, no other candidates were interviewed. (Id. at 19 (63:21-65:2)). Albright had more years of relevant employment with Lowe’s than Mitchell at the time of
the interview process, as well as more years of relevant retail experience, experience related to receiving and stocking, and experience preventing shrink. (Id. at 33 (118:1-120:12)). Albright had also been performing many of the job duties of the Night Stocker Manager position as Lead Receiver/Stocker. (Sloan Depo. at 19-21 (65:2-67:17, 69:8-15, 70:7-71:23), 25 (86:10-87:9); doc. 28-5 at 11-12). By contrast, Mitchell had only worked at the Inverness store as a Receiver/Stocker in October 2017 (although he had previously worked at the Hoover, Alabama Lowe’s from 2013 or 2014 to 2016). (Mitchell Depo. at 9 (24:20-25-1), 16 (53:1-8)). Mitchell’s application also contained multiple inaccuracies regarding his experience and qualifications for the Night Stocking
4 Manager position (Jones Depo. at 29-30 (102:15-106:22); Mitchell Depo. at 26 (90:4-93:14); doc. 28-5 at 17-21; doc. 28-9 at 56-61). B.
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UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ALABAMA SOUTHERN DIVISION
RANDY ALBRIGHT, ) ) Plaintiff, ) ) v. ) Case No.: 2:18-cv-01005-JHE ) LOWE’S HOME CENTERS, LLC, ) ) Defendants. ) )
MEMORANDUM OPINION1 Plaintiff Randy Albright (“Albright” or “Plaintiff”) brings this employment discrimination action against Defendant Lowe’s Home Centers, LLC (“Lowe’s”), contending Lowe’s failed to promote him because of his age in violation of the Age Discrimination in Employment Act (“ADEA”). (Doc. 1). Lowe’s has moved for summary judgment on Albright’s sole claim. (Doc. 25). Albright opposes that motion, (doc. 29), and Lowe’s has filed a reply in support, (doc. 30). The motion is fully briefed and ripe for review. (Docs. 26, 29 & 30). For the reasons stated more fully below, Lowe’s motion is GRANTED. Standard of Review Under Rule 56(a) of the Federal Rules of Civil Procedure, summary judgment is proper “if the movant shows that there is no genuine dispute as to any material fact and the movant is entitled
1 In accordance with the provisions of 28 U.S.C. § 636(c) and Federal Rule of Civil Procedure 73, the parties have voluntarily consented to have a United States Magistrate Judge conduct any and all proceedings, including trial and the entry of final judgment. (Doc. 9).
1 to judgment as a matter of law.” Rule 56 “mandates the entry of summary judgment, after adequate time for discovery and upon motion, against a party who fails to make a showing sufficient to establish the existence of an element essential to that party’s case, and on which that party will bear the burden of proof at trial.” Celotex Corp. v. Catrett, 477 U.S. 317, 322 (1986). The moving party bears the initial burden of proving the absence of a genuine issue of material fact. Id. at 323.
The burden then shifts to the nonmoving party, who is required to “go beyond the pleadings” to establish there is a “genuine issue for trial.” Id. at 324. (citation and internal quotation marks omitted). A dispute about a material fact is genuine “if the evidence is such that a reasonable jury could return a verdict for the nonmoving party.” Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248 (1986). The Court must construe the evidence and all reasonable inferences arising from it in the light most favorable to the non-moving party. Adickes v. S.H. Kress & Co., 398 U.S. 144, 157, (1970); see also Anderson, 477 U.S. at 255 (all justifiable inferences must be drawn in the non- moving party’s favor). Any factual disputes will be resolved in the nonmovant’s favor when
sufficient competent evidence supports the nonmovant’s version of the disputed facts. See Pace v. Capobianco, 283 F.3d 1275, 1276-78 (11th Cir. 2002) (a court is not required to resolve disputes in the non-moving party’s favor when that party’s version of the events is supported by insufficient evidence). However, “mere conclusions and unsupported factual allegations are legally insufficient to defeat a summary judgment motion.” Ellis v. England, 432 F.3d 1321, 1326 (11th Cir. 2005) (per curiam) (citing Bald Mtn. Park, Ltd. v. Oliver, 836 F.2d 1560, 1563 (11th Cir. 1989)). Moreover, “[a] mere ‘scintilla’ of evidence supporting the opposing party’s position will
2 not suffice; there must be enough of a showing that the jury could reasonably find for that party.” Walker v. Darby, 911 F.2d 1573, 1577 (11th Cir. 1990) (citing Anderson, 477 U.S. at 252). Summary Judgment Facts Albright has worked for Lowe’s since 1998. (Deposition of Randy Albright, doc. 28-1 (“Albright Depo.”) at 9 (27:9-11)). He has worked as a Lead Receiver/Stocker at Lowe’s Inverness
location in Birmingham, Alabama since 2005. (Id. at 17 (59:11-61:3)). At the time of the events giving rise to this lawsuit, Albright was 60 years old. (Declaration of Randy Albright, doc. 29-1 (“Albright Decl.”) at ¶ 4). Albright is a good employee, well-liked by his coworkers and described by his former assistant store manager (“ASM”) Timothy “Tim” Shelley (“Shelley”), as “highly reliable, hard worker, great work ethic.” (Deposition of Wayne Jones, doc. 28-3 (“Jones Depo.”) at 22 (74:10- 20); Deposition of Brad Sloan, doc. 28-4 (“Sloan Depo.”) at (86:10-21); Deposition of Timothy Shelley, doc. 28-7 (“Shelley Depo.”) at 14 (44:15-45:22)). A. Night Stocking Manager Position Due to increased store volume, Lowe’s created a new Night Stocking Manager position at
the Inverness store in late 2017. (Jones Depo. at 15-16 (49:23-51:12)). The Night Stocking Manager’s responsibilities included supervising the night stocking team to ensure that incoming merchandise was placed in the correct location (on a shelf, in top stock, or in storage). (Shelley Depo. at 36 (131:14-132:11)). Like all job openings at the Inverness store, this position was posted internally for several days, then posted externally. (Jones Depo. at 14-15 (45:19-47:19)). Several dozen candidates applied for the job, including Albright and Nethanlius “Nate” Mitchell (“Mitchell”), a 43-year-old fellow Receiver/Stocker at the Inverness store. (Jones Depo. at 18
3 (58:21-59:5), 22 (74:10-77:18); Deposition of Nethanlius Mitchell, doc. 28-9 (“Mitchell Depo.”) at 5 (7:11-12)). Human Resources Manager Wayne Jones (“Jones”), who was in his mid-50s, reviewed the applications and determined which candidates would be interviewed for the position. (Jones Depo. at 15 (48:10-14); Sloan Depo. at (92:22-93:13)). Ultimately, Jones selected Albright and Mitchell
for interviews. (Jones Depo. at 22 (74:10-76:9)). Lowe’s guidelines previously recommended interviewing at least three people for a position. (Id. at 34 (122:3-123:7)). However, in November 2017—prior to the interviews in this case—Lowe’s eliminated this recommendation, although it had not updated its form to reflect the change by the date of the interviews. (Deposition of Kathy Seifried, doc. 28-6 (“Seifried Depo.”) at 18-19 (61:15-62:4); Shelley Depo. at 13 (39:14-20)). Jones testified that he “might have . . . made phone calls” to other candidates, but could not recall selecting any of them and did not recall why that was the case. (Jones Depo. at 19 (63:21-65:2), 34 (122:3-123:7)). In any event, no other candidates were interviewed. (Id. at 19 (63:21-65:2)). Albright had more years of relevant employment with Lowe’s than Mitchell at the time of
the interview process, as well as more years of relevant retail experience, experience related to receiving and stocking, and experience preventing shrink. (Id. at 33 (118:1-120:12)). Albright had also been performing many of the job duties of the Night Stocker Manager position as Lead Receiver/Stocker. (Sloan Depo. at 19-21 (65:2-67:17, 69:8-15, 70:7-71:23), 25 (86:10-87:9); doc. 28-5 at 11-12). By contrast, Mitchell had only worked at the Inverness store as a Receiver/Stocker in October 2017 (although he had previously worked at the Hoover, Alabama Lowe’s from 2013 or 2014 to 2016). (Mitchell Depo. at 9 (24:20-25-1), 16 (53:1-8)). Mitchell’s application also contained multiple inaccuracies regarding his experience and qualifications for the Night Stocking
4 Manager position (Jones Depo. at 29-30 (102:15-106:22); Mitchell Depo. at 26 (90:4-93:14); doc. 28-5 at 17-21; doc. 28-9 at 56-61). B. Interviews Jones chose ASM Brad Sloan (“Sloan”) and ASM Shelley to conduct interviews with the two candidates.2 (Jones Depo. at 20-21 (69:6-72:10)). Jones provided a packet to both ASMs
containing interview worksheets and the candidates’ applications. (Id.). Sloan and Shelley each testified they played no role in selecting candidates for interviews. (Sloan Depo. at 28 (100:21- 101:1); Shelley Depo. at 23 (78:12-79:21)). However, Shelley testified he understood Jones had coordinated with Sloan to select who would be interviewed. (Shelley Depo. at 13 (38:15-19)). Lowe’s provides an interview packet containing predetermined questions and a matrix for interviewers to evaluate candidates’ answers. (Doc. 28-5 at 25-46; Albright Depo. at 11 (35:3-8), 23 (83:4-84:8); Mitchell Depo. at 29-30 (103:20-106:7)). Prior to the interview, the interviewer is instructed to read a series of statements to the applicant, including the following: “Before we begin with the formal interview questions, tell me a little bit about your previous work experience and what interests you about this job.” (Doc. 28-5 at 26). The instructions indicate the interviewer is
to “ask the lead question for each competency and ask probing questions when you need more information.” (Id.). The scoring matrix ranges from 1, which is “Ineffective,” to 7, denoting
2 Sloan’s account of the decision to have him conduct the interview differs somewhat. In Sloan’s recounting, Store Manager Ken Dixon was out on medical leave at the time, and Interim Store Manager Rodney Geeslin asked Sloan to conduct the interviews in what Sloan assumed was the mistaken belief that the Night Stocking Manager position would fall under Sloan’s purview. (Sloan Depo. at 28-29 (98:11-100:20, 103:17-104:8), 31 (110:22-111:14)). Sloan testified he believed Geeslin was confused by an ongoing corporate restructure. (Sloan Depo. at 28 (99:3- 100:3), 31 (110:22-112:16)).
5 “Master or Role Model.” (Id. at 27). Underneath the matrix is some guidance— “behavioral anchors”—indicating what sorts of responses fall into each category. (Id.; doc. 28-3 at 69). For example, a candidate’s answer might reflect a rating more towards the “Ineffective” or “Limited Competence” (i.e., 1 or 2) end of the range in the category of Getting Organized by providing an example that “was trivial in nature and did not include challenging demands,” while a candidate
might achieve an “Advanced Competence” or “Master or Role Model” rating (i.e., 6 or 7) for providing “an example of a significant and challenging situation that included several substantial demands.” (Doc. 28-5 at 27). The instructions provided to interviewers indicate a “rating of 3 (Approaching Solid Competence) would indicate behaviors mostly in the middle box, but maybe one or two behaviors in the low end box. A rating of 6 (Advanced Competence) would indicate behaviors mostly in the high end box but maybe one or two behaviors in the middle box.” (Doc. 28-3 at 69). At the end, the packet states: “The applicant with the highest Average Interview Score should be selected. If an applicant with a lower score is selected, the reason for this decision must be documented below, only on the selected applicant’s interview guide.” (Doc. 28-5 at 35, 46).
The instructions also list numerous topics to avoid during interviews, including “age/date of birth.” (Doc. 28-3 at 69). 1. Brad Sloan Interviews Sloan conducted the first interview of both candidates on January 19, 2018. (Doc. 28-5 at 25-46). Sloan had attended an offsite development meeting for ASMs in 2011 including some training on the interview process, but most of his training came from hands-on experience with other managers. (Sloan Depo. at 17-18 (57:17-60:12)). Sloan’s grading was based on a subjective judgment of which candidate’s answer he felt had better fit the question. (Id. at 17 (55:1-4)).
6 Prior to his interview with Albright, Sloan stated “you and I don’t usually get interviews.” (Albright Depo. at 25 (92:9-93:9)). Based on Sloan’s tone of voice and his similar age, Albright interpreted this statement as a derogatory remark and responded, “Are you referring to my age?” (Id. at 26 (96:17-97:7); Declaration of Randy Albright, doc. 29-1 (“Albright Decl.”) at ¶ 9). Sloan did not deny the allegation, but instead “just kind of laughed it off.” (Albright Depo. at 26 (97:8-
10)). Jones testified Sloan had admitted to the comment but characterized this as a joke, while Sloan denied making the comment at all. (Jones Depo. at 41 (151:10-152:19); Sloan Depo. at 41:15-20)). 3 During the interview, Sloan told Albright that Albright was qualified for the position and stated he knew Albright could do the job. (Albright Depo. at 27 (99:12-23), 33 (122:4-11)). Sloan was familiar with Albright’s performance. (Sloan Depo. at 18-19 (61:13-18, 64:4-8), 29 (102:9- 11)). Conversely, Sloan had not observed Mitchell working prior to the interview. (Id. at 29
3 Although Albright testified at his deposition this was the only time management commented on his age during his employment, (Albright Depo. at 26-27 (97:16-8)), Albright points to another age-related incident in his declaration in opposition to summary judgment: a storewide meeting (prior to his application for the Night Stocking Manager position) at which Sloan “pointed [Albright] out as the oldest employee at the store.” (Albright Decl. at ¶ 5). Sloan testified he had recognized Albright as meeting the milestone of being the “most senior tenured” employee at the location, but denied saying Albright was the oldest employee. (Sloan Depo. at 14-15 (44:16-49:7)). For summary judgment purposes, to the extent it is relevant, the undersigned resolves this conflict in Albright’s favor. In a short footnote, Lowe’s contends Albright’s statement in his declaration “is a sham and should be disregarded, (doc. 30 at 2, n.1), but beyond a citation to Tippens v. Celotex, Corp., 805 F.2d 949, 9554 (11th Cir. 1986), it does not support this with any argument. Although the sham affidavit doctrine—which prohibits a party from contradicting clear deposition testimony through a later affidavit, see Strickland v. Norfolk S. Ry. Co., 692 F.3d 1151, 1161 (11th Cir. 2012)—might apply, a single sentence in a footnote is not an adequate means of raising an evidentiary objection. In any case, considering this incident does not affect the undersigned’s ultimate conclusion.
7 (102:3-11)). Sloan did not explicitly ask Mitchell about his prior work experience, despite this question appearing on the interview instructions. (Sloan Depo. at 40 (148:8-149:10)). Sloan’s notes reflect the following answers from the candidates:
ALBRIGHT MITCHELL 1. Tell me about a time Most priority - label or number them – Buffalo Rock – when you had several make adjustments on what is needed priorities competing for depending on task. Supervisor – lots of responsibility @ your time and attention. one time
Trains, learns scheduling, classes or responsibilities
Got his assist to train and help repair how to be help with new employees
Delegate tasks
Check back to ensure tasks were completed
Multitasking – took a deep breath!!! 2. Think about a complex Tackle the situation Att & Buffalo Rock – project you led. Talk about your process for Talk with co workers on their opinion Buffalo Rock sponsors Regions Golf – assigning tasks, in getting task done monitoring progress, and Monitor the process – how are we Setting up booths, who had experience giving feedback. going to accomplish the task found out what their strengths were to help set up and maintain the event – got them in 3 man teams, got one person in charge of the team – walkie talkies to help communicate
Shift members to help struggling members
Task completed 3. Tell me about a time Several situations, most time provide Store #620 – Unload trucks when you took a complex the best possible solution – most were situation or issue and not complex but just different – Just 2 people there to unload the truck provided a simple and actionable solution. See best way to solve or answer the Had to recruit help throughout the store situation Worked as a team – got truck unloaded
8 then he went back to sale floor to help get returns & zoning done - teamwork 4. Describe a time when Encourage – Buffalo needed volunteers for some you motivated an Lot of freight overnight help get them set up @ Fort individual or team to Walton (treated dinner out of his own achieve a very challenging Lots – Encourage the team by talking pocket) goal. through the issues
5. Think about a time Based on information, explain to them Att – Cust. Sales – Bundle Packages when you were how to best do it – if unclear then How to Lead the customer responsible for explaining would ask and follow up w/new Assigned 5 people – Set up a mock a new process or way of members training class doing something to your How to go into Bundle package sale team or peers. Teach/Relax Group got high market sales 6. Describe a time when a Re ask – “what can I do?” Lanes – Cynthil 620 customer was not satisfied Slow it down, find out what their true with a situation that you issue is Went to plumbing. Black iron tubs handled. Two types – order the tub – dissatisfied with the tub
Was not what she was showed by Nate
Had to work with customer to rectify She calmed down
Ordered the right tub
What she thought was not what came in 7. Tell me about a time Sometimes people don’t work the Buffalo Rock- you worked hard to same. Supervisor position was given to Nate overcome differences with after person didn’t get the position someone and develop a Worked together – focus on what the Didn’t want to help – positive working situation is Dismissed the situation w/the teammate relationship with that Asked and found out no problem person. Keep outside problems outside Actions seem different
8. Describe a time when Seasonal – Tool Program @ Buffalo Rock you set a goal that had an Personal when can’t finish with Got together - Looked @ how they important impact on the getting freight off cabinet aisle- could set up a new program for new store’s or company’s Get everything up so customer has employees – all the old tools could be bottom line. product available exchanged for credit Harbor Freight – get a discount and helped with new employees would have
9 the tools needed.
(Doc. 28-5 at 25-46; Declaration of Brad Sloan, doc. 28-11 (“Sloan Decl.”) at ¶ 4). Adding up the scores on the matrix, Sloan gave Albright an interview score of 32 (an average interview score of 4.0) and Mitchell a score of 46 (an average interview score of 5.8). (Doc. 28-5 at 35, 46). Sloan testified that after conducting the interviews, he realized that he was interviewing for “an area that wasn’t in my area of operations in the store . . . .” (Sloan Depo. at 29-30 (103:17- 106:9). Sloan felt that ASM Shelley, under whom the Night Stocking Manager would work after the restructure, should make the hiring decision. (Id. at 29-31 (103:17-106:9, 110:22-111:14)). After completing the interview, Sloan met with Shelley and told Shelley whom he had interviewed and that he did not feel like he should make the hiring decision; Shelley does not recall Sloan telling him anything else, including anything about either candidate or interview. (Shelley Depo.
at 24 (82:11-83:12)). 2. Tim Shelley Interview Like Sloan, Shelley had received training on interviewing through “hands-on” training with his coworkers, including other ASMs. (Shelley Depo. at 8 (21:2-10)). However, Shelley could not identify any specific formal training regarding interviewing candidates. (Id. at 8-9 (20:20- 21:1, 22:11-22)). Shelley received an interview worksheet and read it, but did not recall receiving any more specific guidelines on interviewing, scoring the interview, or selecting the person to hire. (Id. at 9 (22:23-24:17)). Prior to conducting interviews with the candidates, Shelley entered Jones’s office and retrieved Sloan’s completed interview packet. (Shelley Depo. at 31 (110:21-111:6)). This was
not Shelley’s usual practice; instead, he did so because of what he testified were, in his experience,
10 the unusual circumstances of having two interviewers conduct separate interviews. (Id. at 30 (107:11-108:14)). Shelley assumed he should be writing his notes on the same packet as the previous interviewer. (Id. (108:15-109:1)). Shelley obtained Sloan’s completed packet for Mitchell, but did not recall picking up the packet for Albright. (Id. (109:21-23). This was inconsistent with Lowe’s guidelines and contrary to Lowe’s training. (Jones Depo. at 35-36
(129:19-131:5); Seifried Depo. at 42:3-43:11, 44:10-23). In his deposition, Jones agreed that this either showed a violation of training and policy or a lack of proper training. (Jones Depo. at 37 (134:1-135:6)). Shelley was not ultimately disciplined or reprimanded for this. (Jones Depo. at 36-37 (131:14-133:2, 134:1-14)). Shelley used Sloan’s interview worksheet when he interviewed Mitchell on January 22, 2018, writing his notes and scores next to Sloan’s. (Doc. 28-5 at 25-35; Shelley Depo. at 30 (107:8- 108:20)). Shelley did not review Sloan’s notes about Mitchell. (Shelley Depo. at 31 (111:22- 112:8)). He did not do the same for Albright, whom he interviewed second; after Shelley conducted Mitchell’s interview, Jones informed him that he “cannot be making notes on another
manager’s interview packet, and [Shelley] did not repeat that same mistake a second time.” (Id. (110:4-20)). So Shelley used a clean interview packet for Albright’s interview, which occurred on January 23, 2018. (Id. (110:15-111:6); doc. 28-8 at 16-26).4 Although Shelley testified he believed it is important to know about a candidate’s work experience, he did not recall asking Mitchell about the work experience listed on his resume and
4 Shelley erroneously listed the interview dates as “1/22/19” and “1/23/19.” (See doc. 28- 8 at 2, 16).
11 stated he did not ask Mitchell about the listed leadership experience. (Sloan Depo. at 26 (92:7- 93:15); Mitchell Depo. at 28 (100:13-101:13)). Instead, Shelley testified that while he generally does not discuss what is on a candidate’s resume, he invites interviewees to provide examples in response to interview questions that might highlight prior work experiences. (Shelley Depo. at 25 (87:5-15)). Shelley testified he trusted the assessment of HR to review candidates’ resumes and
assess whether the resume presents concerns. (Id. (87:22-89:4)). Shelley’s notes from the two interviews read as follows: ALBRIGHT MITCHELL 1. Tell me about a time Church event the team member have Working at Buffalo Rock was just when you had several different tasks. He might assist promoted to supervisor. Had a training priorities competing for someone in financial room. He would program to create and training your time and attention. seek a subject matter expert to fill in curriculum and team to schedule. Had to one job then return and pick up his evaluate each person at the end of first load. If having multiple tasks, training. Had to sit down and write out a prioritize based on urgency. Prioritize plan. Made someone a lead man and set customers based on their need. Got to up code of conduct. His next task was to make sure things are right. Make up a schedule people’s breaks and lunches check list, prioritize based on demand. and properly plan it. Used Microsoft Trickle down. Likes to always finish Word to track tasks. Multitasking means so if running late then put the extra prioritizing. Once you assess it and plan time to get the job done (time out deadlines for those tasks. Then if management). needed delegate responsibility and entrust them to get it done and then check back to answer questions and give feedback. Pay attention to time demands and see if they need support. 2. Think about a complex Ask employees what their expertise is. Working at Buffalo Rock they held the project you led. Talk Base tasks on the subordinates level of Classic. He was assigned project about your process for experience and comfort level. Try to manager of setting up the booth and assigning tasks, accommodate based on these criteria. displays. Plan where to park vehicles. monitoring progress, and Even if they aren’t comfortable, figure Find out the team’s strengths and giving feedback. out a way to get the job done. weaknesses by talking to them based on tasks needed to be done thinking of Come to them and talk about tasks and customer service. Make teams expectations, quality of work, of 4 for building, parking trailers, etc. expected deadline. No excuses, and Use walkie talkie to communicate. He encourage a sense of urgency. Explain would check in with the team a sense of pride in the work. Walk the periodically. If needed to coach different depts and see what they are employee, identify the good, but suggest
12 doing, see if they have a problem. ways to improve success rate. Give Monitor their work speed. suggestions based on experience, but be open to suggestions for the other person. If employee is underperforming, be Also show them how he does it. Be aware that the employee might be aware you may have to adapt your discouraged by the workload. People communication approach, like by slack off. Talk to them by showing, and also lead by example. If sympathizing and encourage them to they get frustrated, explain safety and be steady and consistent and assure try to calm them down. A pep talk might them they can get it done. Be aware help them see they were rushing. they may have problems at home and encourage them to put their personal problems aside and focus on the task. 3. Tell me about a time He has experience in having a group Had a tool program at Buffalo Rock. when you took a complex come into the store. Ask them open The company wasn’t getting RTM for situation or issue and ended questions and ask what he can tools so employees were taking the tools provided a simple and do to help. Be willing to go above and home, causing shrink. Adopted a tool actionable solution. beyond and sell the whole project. program from another company. He Repeat for every customer despite came up w/a tool exchange program what department it is. w/Harbor Freight Tools to get money back. Created a tracking log. Employees There is always a better way to do had to have a tool inventory accounting things: don’t get stuck up on the before they got their last paycheck. This traditional idea. Be open to new ideas. program is still in effect to this day. It Best also be willing to try your own was a simple problem that was causing way despite popular opinion. such a big issue in many aspects of the Sometimes it will take longer but he business. Once a month the company will be consistent. would hold meetings so that any employee could pitch an idea to upper If trying something new relate the idea management. If it would save the to the team based on his experience of company money they would accept it the process. Suggest they be open and move on it. The program helped minded. people get started easier as well as shrink issue. Got expert from Harbor Freight to help try tweak the program to work well for their section.
4. Describe a time when Had an experience in this store where Working at Lowes unloading the trucks you motivated an there was a lot of freight. You have to during holiday season. Christmas in individual or team to lead by example and they encourage July: 3 unloaders called in so it was just achieve a very challenging your team leader to work harder. 2 of them. It was slow going. Tried to goal. Support them so they feel they are on motivate the less tenured employee. But a team. he was still dragging. He went to store manager to recruit help and store Tell them we got a job to do. manager told him to recruit help. Went Encourage them by telling they around store and offered to help them in accepted the job and must have taken their depts. If the sales floor helped it b/c they liked something about it. unload truck. Recruited lumber,
13 The sooner we get the work done the flooring, electrical and paint person to sooner we can go home. help. Then fulfilled their promise in each department. Explained that w/o These are the instructions he caters to help they will all have to stay later regarding WIIFM. We are there to do anyway. He and Sam helped zone and a job and have a sense of pride in our swept. At the end was smiling and work. Getting it done on time prevents motivated b/c Nate got him help. They the snowball effect of having more got it all done in a reasonable amount of work tomorrow. time. Getting help gave Sam more energy. 5. Think about a time Always explain to the best of your At Buffalo Rock they had to clock in/out when you were ability. Try to have a printout/memo w/passwords but switched to new responsible for explaining to review. Try to field questions or process w/badge. They had to enter a new process or way of offer to follow up on questions now or through a new door and new rules on doing something to your questions they have in the future. workplace etiquette. Held meeting to team or peers. To confirm understanding, ask if they explain more policies, and trusted in his have questions and again offer to be good rapport w/the team. But new available if they think of questions etiquette policy would be an issue for later. many of the team. In the meeting he explained the new etiquette policy and procedure. Explained workplace etiquette in a relatable way and acknowledged their camaraderie but explained that profanity had to end and emphasized it was a workplace. Consider the guests, and explained examples of getting along on other contexts. Explained it was nothing against anyone but disciplinary action could occur and then that he has to sign the new policy too. He is held to the same standard as everyone else.
6. Describe a time when a Had a lady who was upset. Ask if Working at Lowes they would do customer was not satisfied there is anything he can do to solve download or zone when there was no with a situation that you the problem. Try to help to the best of truck to unload. A customer wanted help handled. his ability even if it means seeking w/a tub. She described it and it was help from a mgr. Recently a customer SOS. Explained ETA was 7-8 business was unhappy about a PL toilet not days. When tub came in she said it was getting pulled so he was running late. wrong. He showed store manager what Randy offered to help. Sought he ordered. Store manager offered to machine to get product out of topstock reorder. When she came in she was irate and offered to assist with any other and called Nate a liar. He apologized. projects the person has. She wanted to cancel sale but he offered to reorder and go line by line to see where he went wrong. Confirmed his mistake. Got approval from store manager for 15% discount for
14 inconvenience after consulting him. She went through w/sale. She ended up apologizing to Nate then thanked him for his patience. She did the survey and even complimented Nate for his patience.
7. Tell me about a time Sometimes you don’t always get the When he became a supervisor at Buffalo you worked hard to results you want from a person. But Rock he worked w/Dewayne who did overcome differences with try to befriend that person. Put not get the promotion. You can tell someone and develop a differences aside b/c you have when someone is upset. And Dewayne positive working common goals. Try doing things the stopped speaking to him. Dewayne relationship with that other person’s way. Seek to be a team would give him attitude whenever he person. working together. Working in paint gave instructions. Nate went to his boss department the employee may not about the problem and boss wanted him want to help Randy will take the lead to try to handle it himself first and role and lead by example to show suggested finding a common ground. them that they can do it to[o]. Several Nate made Dwayne a lead tech and gave times that has helped turn an him more responsibility. Dewayne employee around. accepted the new role but was training The impact on him is the motivation the team on his own way of doing things to talk it out and find out what the rather than company approved way. differences are and talk out about how Nate pulled Dewayne into office to talk they might be able to get along better about the problem. He explained the positive aspect of Dewayne but also noted what he was doing wrong. Explained his impression was Dewayne had resentment against Nate. Told him he wasn’t threatening but if his behavior didn’t change there could be documentation. After that conversation their relationship was better.
8. Describe a time when Working in Seasonal Living. He took At Buffalo Rock he was a supervisor. you set a goal that had an the lead. Joe would walk by (the mgr.) They refurbished different equipment. important impact on the and see Randy’s progress is good. One time their dept got an order for 50 store’s or company’s Start w/big boxes first for biggest vending machines and 20 coolers, in bottom line. impact. Be safety conscious. Pack out addition to regular work. Tried to figure shelf to drive sales. His objective is to out how to handle the extra workload. get the freight 100% worked with his Offered OT to employees for the next 3 best effort. Have pride in his work. weeks, plus picking up extra shifts. The goal behind this is to reduce IRG. Most accepted. Then did same w/paint Getting it done right means less work shop. Also needed 2 from Rec’g dept. later. Generates sales for the store and Got a total of 9 guys to pick up OT. take care of the customer. Worked an extra order from 3pm – 6pm every night. W/in 3 weeks they got the extra work done plus their regular workload. This success encouraged
15 repeat business to the company from the same customer. Also made Saturday a casual dress day and also radio for music. But still be safe. (Declaration of Tim Shelley, doc. 28-10 (“Shelley Decl.”) at ¶ 4; doc. 28-8 at 2-26).5 Shelley gave Mitchell a score of 47 (average score of 5.88) and Albright a score of 31 (average score of 3.88). (Doc. 28-8 at 12, 26). However, Albright’s score was a miscalculation based on Shelley’s erroneous addition of the scores; it should have been 35 (average score of 4.4). (Shelley Depo. at 33 (120:4-11); Shelley Decl. at ¶ 5). Albright testified he had no problem with Shelley, and that Shelley never made any discriminatory remarks to him. (Albright Depo. at 21 (74:9-20), 29-30 (108:13-17, 110:17-20)). C. Hiring Decision Albright testified he thought Sloan made the hiring decision because of the reference to Albright’s age. (Albright Depo. at 21 (74:23-75:6), 30 (112:13-113:4)). However, Shelley was the hiring manager and ultimately made the decision to select Mitchell over Albright.6 (Shelley Depo. at 24 (82:2-85:5), 34 (124:17-125:6); Sloan Depo. at 24 (85:10-15), 26 (90:21-23), 29 (103:17-104:8), 31 (110:22-111:14)). Sloan believed that his interview “didn’t count,” but was
5 After he was informed not to use Sloan’s packet, Shelley transcribed his notes from Sloan’s packet onto a clean interview packet. (Shelley Depo. at 32-33 (117:22-118:9)). This packet is an exhibit to Shelley’s deposition. 6 Mitchell testified whomever was ultimately hired would report to Shelley, so he believed Sloan had conducted the second interview to make an objective choice. (Mitchell Depo. at 34 (123:13-124:11)). To the extent Albright relies on this to support the inference Sloan was the decisionmaker, (see doc. 29 at 12), Mitchell is factually wrong about the order of the interviews as both parties accept it. In light of that, the inference Albright suggests would follow from Mitchell’s testimony is not a reasonable one.
16 not told this by anyone at Lowe’s. (Sloan Depo. at 31-32 (113:14-114:1)). Jones testified that the managers who interview the candidates make the hiring decisions, and in his opinion Sloan’s interview also counted. (Jones Depo. at 8 (20:5-10), 35 (128:17-129:6)). Shelley determined Mitchell’s interview answers were better: they “exhibited greater initiative and understanding of the Night Stocking Manager position’s responsibilities during his
interview than Albright’s did” and “convey[ed] more clearly how Mitchell would handle the job and perform in a given situation.” (Shelley Decl. at ¶¶ 6-7; Shelley Depo. at 25-26 (86:2-4, 87:22- 88:11, 91:23-92:1)). Shelley agreed good interview skills did not necessarily make a person a better candidate for the actual job. (Shelley Depo. at 26 (92:2-6)). Shelley told Mitchell he got the job because he did well on the interview. (Mitchell Depo. 14 (44:20-45:18)). Jones testified neither Sloan nor Shelley told him why the promotion decision was made other than that Mitchell was selected because he had had a better interview that was “more consistent with the skills and what we were looking for.” (Jones Depo. at 39 (144:9-145:8)). Although Shelley was the hiring manager, Sloan informed Albright he had not gotten the job.7 Albright believed he had not gotten the job because of his age and told Sloan as much.
(Albright Depo. at 32 (122:12-15)). Sloan did not make any comments in response to this and “just played it off.” (Id. at 32-33 (120:14-123:15)). Albright testified he did not feel that anyone other than Sloan discriminated against him. (Id. at 33 (125:2-6)). Subsequently, Mitchell did not perform well at the Night Stocking Manager job, often
7 Shelley did not recall whether he notified Albright that he had not gotten the position, but testified it was probable Sloan had actually conveyed the news. (Shelley Depo. at 34-35 (125:12- 127:13)).
17 relying on Albright for information on his duties. (Shelley Depo. at 17-18 (56:17-58:16); Albright Depo. at 33-34 (125:23-128:3); Albright Decl. at ¶¶ 11-13). Mitchell was ultimately terminated after accruing a number of reprimands, including reprimands related to critical duties of the Night Stocking Manager position. (Seifried Depo. at 17 (54:6-55:23)). Analysis
Under the ADEA, it is unlawful for employers to discriminate against employees who are over forty years old “because of” their age. See 29 U.S.C. §§ 623(a)(1), 631(a). The Supreme Court has explained that this standard requires an ADEA plaintiff to show “but-for” causation. Gross v. FBL Fin. Servs., Inc., 557 U.S. 167, 176 (2009). “[A] but-for test directs us to change one thing at a time and see if the outcome changes. If it does, we have found a but-for cause. Bostock v. Clayton Cty., Georgia, --- U.S. ----, 140 S. Ct. 1731, 1739 (2020). When a plaintiff bases his ADEA claim on circumstantial evidence, the court generally applies the burden-shifting framework set out in McDonnell Douglas Corp. v. Green, 411 U.S. 792, 800 (1973). Sims v. MVM, Inc., 704 F.3d 1327, 1332 (11th Cir. 2013) (“following Gross, we
have continued to evaluate ADEA claims based on circumstantial evidence under the McDonnell Douglas framework”). Under the McDonnell Douglas framework, “the plaintiff bears the initial burden of establishing a prima facie case of discrimination by showing (1) that [he] belongs to a protected class, (2) that [he] was subjected to an adverse employment action, (3) that [he] was qualified to perform the job in question, and (4) that [his] employer treated ‘similarly situated’ employees outside [his] class more favorably.” Lewis v. City of Union City, Georgia, 918 F.3d 1213, 1220–21 (11th Cir. 2019) (citation omitted). If the plaintiff makes this showing by a preponderance of the evidence, the burden shifts to the defendant employer to show a legitimate,
18 nondiscriminatory reason for its actions. Id. at 1221 (citing Tex. Dep’t of Cmty. Affairs v. Burdine, 450 U.S. 248, 253 (1981)); Pennington v. City of Huntsville, 261 F.3d 1262, 1266 (11th Cir. 2001). If the defendant makes this showing, the burden shifts back to the plaintiff to “demonstrate that the defendant’s proffered reason was merely a pretext for unlawful discrimination, an obligation that “merges with the [plaintiff’s] ultimate burden of persuading the [factfinder] that she has been
the victim of intentional discrimination.” Lewis, 918 F.3d at 1221 (citing Burdine, 450 U.S. at 256). Here, Lowe’s does not challenge Albright’s prima facie case.8 (See doc. 26 at 17-18). Instead, Lowe’s bases its motion on the absence of evidence of pretext. (See id.). In response, Albright casts doubt on Lowe’s legitimate, nondiscriminatory reason for its failure to promote him, (doc. 29 at 17-24), then argues he can show pretext, (id. at 24-29). Albright also contends he has shown a “convincing mosaic of circumstantial evidence” to support an inference of intentional discrimination, even without relying on the McDonnell Douglas framework. (Id. at 29-31). A. Legitimate Nondiscriminatory Reason A defendant bears an “exceedingly light” burden to show a legitimate, nondiscriminatory
reason for its decision. Perryman v. Johnson Prods., Inc., 698 F.2d 1138, 1142 (11th Cir. 1983). “The employer need only offer admissible evidence sufficient to raise a genuine issue of fact as to
8 In the specific case of a failure-to-promote case alleging age discrimination, the plaintiff can establish a prima facie case by showing: “(1) that he was a member of the protected group of persons between the ages of forty and seventy; (2) that he was subject to adverse employment action; (3) that a substantially younger person filled the position that he sought or from which he was discharged; and (4) that he was qualified to do the job for which he was rejected.” Rodriguez v. Secretary, U.S. Dept. of Homeland Sec., 608 Fed. Appx. 717, 719-20 (11th Cir. 2015). The summary judgment evidence supports each of these elements.
19 whether it had a legitimate reason for not [promoting] the plaintiff.” Turnes v. AmSouth Bank, NA, 36 F.3d 1057, 1061 (11th Cir. 1994). A defendant’s explanation must be “clear and reasonably specific.” Conner v. Fort Gordon Bus Co., 761 F. 2d 1495 (11th Cir. 1985) (citing Burdine, 450 U.S. at 258). Lowe’s nondiscriminatory reason is simple: Mitchell was promoted because he scored
higher on the interview than Albright, not because he was younger. (Doc. 26 at 17). Shelley administered interview questions to both candidates and scored Mitchell higher than Albright on the interview matrices. He based this score on his belief that Mitchell’s answers “exhibited greater initiative and understanding of the Night Stocking Manager position’s responsibilities during his interview than Albright’s did” and “convey[ed] more clearly how Mitchell would handle the job and perform in a given situation.” The interview instructions provided by Lowe’s direct that the candidate with the higher score is generally to be selected, which is what Shelley ultimately did. Albright responds that Lowe’s has failed to meet its burden because Sloan was also a decisionmaker for whom Lowe’s has failed to articulate a legitimate nondiscriminatory reason,
and because its basis for promoting Mitchell over him was entirely subjective. (Doc. 29 at 17). Albrights’ first argument hinges on his contention there is a factual dispute as to whether Sloan was a decisionmaker who “played a role at least equal to, if not greater than, Shelley’s role in determining the promotion selection,” (doc. 29 at 18-19), and that Lowe’s failed to mention Sloan’s involvement at all in the argument section of its brief, (id. at 19-20). This misses the mark. First, while Albright points to Shelley’s testimony that his understanding was that Jones and Sloan were involved in the decision as to which candidates to select for interviews, this is not relevant to who made the overall decision to hire Mitchell; at most, it shows that Sloan had some role in the
20 hiring process, which is not in dispute.9 Second, regardless of whether Sloan’s scores “counted” in or influenced the decision-making process, the undisputed evidence is that Sloan left the final decision up to Shelley. It is reasonable to consider Sloan’s alleged ageist bias and influence over Shelley at the pretext stage because he was, potentially, “an integral part of the [hiring] process,” see Schoenfeld v. Babbitt, 168 F.3d 1257, 1268 (11th Cir. 1999), but this does not impact whether
Lowe’s proffered nondiscriminatory reason is legitimate such that it can meet its light burden at this stage. As for the subjectivity of the interview process, it is accurate that the scoring method is based on a subjective evaluation of the interviewee’s answers.10 Albright initially relies on Harris v. Birmingham Bd. of Educ., 712 F.2d 1377 (11th Cir. 1983) for the proposition that “[t]he failure to establish fixed or reasonably objective standards or procedures for hiring is a discriminatory practice. (Doc. 29 at 23) (citing Harris, 712 F.2d at 1083). However, the en banc Eleventh Circuit expressly held in a case postdating Harris that “[s]ubjective reasons can be just as valid as objective reasons,” and that in case of “any inconsistency between our past decisions and our
decision today . . . the rule we announce today controls.” Chapman v. AI Transp., 229 F.3d 1012, 1034-35 (11th Cir. 2000). Chapman requires an employer asserting a subjective reason for an employment decision to “articulate[] a clear and reasonably specific factual basis upon which it
9 Furthermore, it is unclear how it would bolster Albright’s case that Sloan held an age- related animus against him to show that Sloan participated in selecting him for an interview. 10 Albright argues the scoring criteria could have been manipulated by bias to provide a leg up to a preferred candidate, (doc. 20 at 23), but this is an argument about the falsity of his score and not whether subjectivity dooms Lowe’s purportedly nondiscriminatory reason for promoting Mitchell. Consequently, it is discussed below in the pretext context.
21 based its subjective opinion.” Id. The Eleventh Circuit distinguished a situation in which an employer asserted it failed to hire a candidate because “I did not like his appearance”—a legally insufficient justification—from a situation in which it stated “‘I did not like his appearance because his hair was uncombed and he had dandruff all over his shoulders,’ or ‘because he had his nose pierced,’ or ‘because his fingernails were dirty,’ or ‘because he came to the interview wearing
short pants and a T-shirt’”—each of which would qualify as a legitimate, nondiscriminatory reason because it provides the specific reasoning underlying the subjective opinion. Id. What matters is that the factors the employer cites are “capable of objective evaluation.” Id. at 1035 (quoting EEOC v. Joe’s Stone Crab, Inc., 220 F.3d 1263, 1280 n.17 (11th Cir. 2000)). To demonstrate the factors Shelley cited are not adequate, Albright points to Casey v. Clayton Cty., Ga., 2006 WL 870379 (N.D. Ga. Mar. 30, 2006), a case in which a court found an employer’s proffered reason insufficient. (Doc. 29 at 19-20). In that case, the employer was asked repeatedly to provide a more specific basis for a hiring decision, but could say only that the hired candidate “appeared more knowledgeable” and that “her presentation was better.” Casey, 2006
WL 870379 at *10. Here, though, Shelley provided more than simply stating that Mitchell interviewed better. Shelley provided the basis for his subjective opinion: an interviewee’s answers provided insight into how the interviewee would perform in the job, and Mitchell’s answers were more consistent with the job he was being asked to do and exhibited greater initiative and understanding of the position. This is more like the reason the Eleventh Circuit found sufficient in Chapman, in which one interviewer stated the plaintiff “was not very concise with his answers” and “did not take an aggressive approach in asking me questions about the position,” and the other interviewer indicated he “had more confidence in [the hired candidate] in the way he presented his
22 work history.” 229 F.3d at 1035. As the Chapman court observed, “[t]raits such as ‘common sense, good judgment, originality, ambition, loyalty, and tact’ often must be assessed primarily in a subjective fashion . . . yet they are essential to an individual’s success in a supervisory or professional position.” 229 F.3d at 1034 (quoting Watson v. Fort Worth Bank & Trust, 487 U.S. 977, 991 (1988)). There is no requirement that Lowe’s make a detailed connection between
specific job skills and Albright’s purportedly inadequate answers, any more than the interviewer in Chapman was required to elaborate on his confidence in the way the hired candidate presented his work history.11 Furthermore, the reasons Shelley cited are capable of objective evaluation because evidence regarding the position’s qualifications and Shelley’s notes of the interview are part of the summary judgment record. Lowe’s has met its burden to show a legitimate, nondiscriminatory reason for not promoting Albright, and the burden shifts back to him to show pretext. B. Pretext “The inquiry into pretext requires the court to determine, in view of all the evidence, ‘whether the plaintiff has cast sufficient doubt on the defendant’s proffered nondiscriminatory
reasons to permit a reasonable factfinder to conclude that the employer’s proffered legitimate
11 Albright points out one interviewer in Chapman, Wogsland, did make a more explicit connection between the plaintiff’s non-concise answers and the job requirements: the concision required to communicate with technicians. (Doc. 29 at 22). However, the Eleventh Circuit explicitly found that the other interviewer, Turnquist, who made no such connection, also provided a reasonably clear and specific explanation for his subjective assessment the plaintiff had given a worse interview. Chapman, 229 F.3d at 1035. Shelley’s explanation here is considerably more detailed than Turnquist’s was in Chapman.
23 reasons were not what actually motivated its conduct.’” Crawford v. Carroll, 529 F.3d 961, 976 (11th Cir. 2008). A pretextual reason is not only one that is false but one that conceals an actual, discriminatory reason. Brooks v. County Comm’n of Jefferson County, Ala., 446 F.3d 1160, 1163 (11th Cir. 2006). A plaintiff may show pretext by demonstrating “such weaknesses, implausibilities, inconsistencies, incoherencies, or contradictions in the employer’s proffered
legitimate reasons for its action that a reasonable factfinder could find them unworthy of credence.” Combs v. Plantation Patterns, 106 F.3d 1519, 1538 (11th Cir. 1997). Albright offers three arguments to support pretext: Sloan’s biased comments, Lowe’s deviations from its usual hiring practices, and the disparity in qualifications between the two candidates. None of these suffice.12 1. Biased Comments Albright’s pretext argument starts by pointing to Sloan’s allegedly biased comments about his age. (Doc. 29 at 24-26). This does not directly establish pretext because Shelley, and not Sloan, was the decisionmaker (although Shelley’s role as a potential “cat’s paw” for Sloan in the hiring process is discussed further below). And it does not suffice for Sloan in any case because
the comments, even viewed in the light most favorable to Albright, do not reflect animus. There are two instances in the record of Sloan’s age-related comments: Sloan pointing
12 Although Albright contends it is difficult for him to prove the falsity of Lowe’s reasons for selecting Mitchell over him, (see, e.g., doc. 29 at 21 n.14), the undersigned emphasizes that the main problem with his pretext arguments, as discussed below, is that Albright cannot show the second part of the pretext inquiry: that the real reason was age-based discrimination. See Brooks, 446 F.3d at 1163 (a reason is not pretext for discrimination “unless it is shown both that the reason was false, and that discrimination was the real reason.”) (emphasis in original).
24 Albright out as the oldest or longest-tenured employee, and Sloan commenting “you and I don’t usually get interviews” prior to interviewing Albright. Taking the evidence favorably to Albright, both of these comments are about Albright’s age. That said, it is unclear how either shows discriminatory animus. Albright contends these demonstrate Sloan “believed younger employees were more deserving of interviews and promotions,” (doc. 29 at 25), but that does not square with
Albright’s simultaneous contention Sloan helped select Albright for an interview. As Lowe’s observes, (doc. 30 at 10-11), a reasonable jury could not believe Sloan, who is close in age to Albright, set aside his age-related bias in helping Albright get the type of interview the two older men “don’t usually get,” then scored Albright lower at the interview stage due to age-related bias. And recognizing Albright as the oldest employee at a storewide function is neutral at worst, complimentary at best. See Johnson v. Gestamp Alabama, LLC, 946 F. Supp. 2d 1180, 1204 (N.D. Ala. 2013) (compliments such as “you look great for your age” showed awareness of plaintiff’s age, but did not support discriminatory motive for termination). Sloan’s failure to explicitly deny Albright’s allegation that Albright was not promoted because of his age and “just play[ing] it off”
is potentially more on point, although Sloan’s apparent silence is not itself a biased comment. However, it is unreasonable to stretch Albright’s vague testimony regarding Sloan’s response to a tacit admission of discrimination, particularly when Shelley—a concededly unbiased actor— scored Albright and Mitchell similarly to how Sloan scored them. None of Sloan’s comments are sufficient to show pretext, nor is his response to Albright’s accusation of age-related bias. 2. Deviations from Policy Albright’s second argument is that Lowe’s deviated from its usual policies in the interview process. (Doc. 29 at 26-28). “Standing alone, deviation from a company policy does not
25 demonstrate discriminatory animus.” Mitchell v. USBI Co., 186 F.3d 1352, 1355-56 (11th Cir. 1999). Rather, “[t]o establish pretext, a plaintiff must show that the deviation from policy occurred in a discriminatory manner.” Rojas v. Fla., 285 F.3d 1339, 1344 n.4 (11th Cir. 2002). The most serious deviation, in Albright’s telling, is Shelley’s use of Sloan’s interview packet. The undisputed evidence is that Shelley had Mitchell’s packet, but not Albright’s.
Albright argues because “Shelley does not remember whether he obtained both candidates’ packets, and because Sloan interviewed both candidates on the same day and turned both packets back in to Jones, a reasonable jury could infer that Shelley had both packets.” (Doc. 29 at 26). But Shelley did not testify that he did not remember whether he picked up Albrights packet; he testified he did not recall doing so, and that in any case he had not used Albright’s packet in Albright’s interview. (Shelley Depo. at 30-31 (109:21-110:20)). Shelley also testified he did not pay attention to Sloan’s notes. (Id. at 33 (118:14-20)). Albright casts this last piece of testimony as not credible, (doc. 29 at 26), but the court does not make such determinations at summary judgment. Albright points to no evidence to contradict Shelley’s testimony such that the
undersigned could draw an inference in Albright’s favor on the basis of anything other than speculation. Nor is it implausible that Shelley did not rely on Sloan’s notes in his interview. Shelley’s notes are quite different from Sloan’s, and, although the interview questions were identical, Mitchell provided some different responses at each interview. For example, asked to tell the interviewer about “a time when you took a complex situation or issue and provided a simple and actionable solution,” Mitchell described an experience unloading trucks at a Lowe’s store to Sloan, (see doc. 28-5 at 29), but provided an example of a Buffalo Rock tool project to Shelley, (see doc. 28-8 at 6).
26 In any case, as Lowe’s points out, Albright’s argument attempts to graft Sloan’s allegedly discriminatory motive onto Shelley, who made the actual hiring decision. This is a cat’s paw argument, although Albright does not use that specific term. A “cat’s paw” theory of recovery applies where a plaintiff shows that the decisionmaker followed a biased recommendation without independently investigating that recommendation. Stimpson v. City of Tuscaloosa, 186 F.3d 1328,
1332 (11th Cir. 1999). In such a case, the recommender is using the decisionmaker as a mere conduit, or “cat’s paw” to give effect to the recommender’s discriminatory animus. Id. at 1132. Under this theory, if the decision-making party followed the biased recommendation without independent investigation—essentially acting as a rubber stamp—then the recommender’s discriminatory animus is imputed to the decisionmaker. Id. at 1331–32. If, however, a decisionmaker conducts his own evaluation and makes an independent decision, the decision is free of the taint of a biased subordinate employee. Pennington v. City of Huntsville, 261 F.3d 1262, 1270–71 (11th Cir. 2001). See also Crawford, 529 F.3d at 979. Here, notwithstanding Sloan’s role in the hiring process (e.g., selecting candidates for interviews and conducting the first round
of interviews), the undisputed evidence is that Shelley did not discuss scores with Sloan or talk to him before the interview, conducted his own interviews, provided his own scores and notes for both candidates (regardless of whether he saw Sloan’s scores or notes for Mitchell), and based his ultimate decision on the results of the two candidates’ interviews with him. Whatever Sloan’s motive, Shelley made a separate inquiry and exercised separate judgment, so Albright’s cat’s paw theory fails. Albright also argues the interviewers’ failure to ask Mitchell and Albright about their work experience was a deviation from policy that diminished the importance of his relevant work
27 experience and left the interviewers solely reliant on their subjective evaluations of the candidates’ answers to the eight interview questions. (Doc. 29 at 27). First, Albright does not demonstrate how this was discriminatory, i.e., that it had anything to do with his age. Second, to the extent this was a deviation from Lowe’s policies, it is a deviation that had nothing to do with how the interviews are scored. Even if Shelley and Sloan had asked the candidates about their work
experience, the interview guidelines do not require the interviewer to assign any score to the preliminary “stage-setting” questions or to take those into account in scoring the eight interview questions; by its own terms, the question requesting the candidates explain their work experience is not part of the formal interview. Albright does not indicate how he would have scored higher, or how the subjectivity of the interview questions would have been mitigated, had Sloan and Shelley followed the guidelines more specifically. Finally, the eight interview questions ask candidates for specific examples of past projects and work experiences, so Albright and Mitchell were both free to bring up their work histories in response—as Shelley testified, (see Shelley Depo. at 25 (87:5-15)).13
Finally, Albright points to “the selection of only two, as opposed to the required three, candidates for interviews and Lowe’s failure to check the accuracy of Mitchell’s
13 To the extent Albright argues Sloan and Shelley sabotaged the interview process by failing to ask him follow-up questions that might have helped him while asking Mitchell follow- up questions, it is unclear that follow-up questions are uniformly helpful to a candidate. An interviewer might follow up when a candidate provides a dubious answer, or the candidate may stumble when asked to provide more granular detail. Additionally, Albright points to no evidence indicating Shelley had a discriminatory motive at all, including in failing to ask follow-ups; in fact, Albright testified he had no problems with Shelley, (Albright Depo. at 21 (74:19-22)), and that he felt no one other than Sloan discriminated against him, (id. at 33 (126:2-6)).
28 resume/application.” (Doc. 29 at 28). Selecting two candidates was consistent with Lowe’s policy at the time of the interviews. And even if Lowe’s HR failed to adequately vet Mitchell when reviewing his application or resume, it is unclear how this demonstrates the interview process, which relied on different criteria, was pretextual. Most importantly, neither of these have anything to do with the candidates’ ages.
3. Candidate Qualifications Albright’s final example of pretext is the disparity in the candidates’ qualifications. “[Q]ualifications evidence may suffice, at least in some circumstances, to show pretext.” Ash v. Tyson Foods, Inc., 546 U.S. 454, 457 (2006). “In the context of a promotion, a plaintiff cannot prove pretext by simply arguing or even showing that he was better qualified than the person who received the position he coveted.” Springer v. Convergys Customer Mgmt. Group Inc., 509 F.3d 1344, 1349 (11th Cir. 2007) (cleaned up). “A plaintiff must show not merely that the defendant’s employment decisions were mistaken but that they were in fact motivated by [age].” Id. And a plaintiff must show “the disparities between the successful applicant’s and his own qualifications were ‘of such weight and significance that no reasonable person, in the exercise of impartial
judgment, could have chosen the candidate selected over the plaintiff.’” Id. (citation omitted). Here, Albright points to his greater experience in all relevant categories. However, these were not the only qualifications for the position. Lowe’s policy specifically centers around candidate interviews. Albright disputes the wisdom of this policy, but that does not and cannot demonstrate pretext. See Chapman, 229 F.3d at 1030 (“Provided that the proffered reason is one that might motivate a reasonable employer, an employee must meet that reason head on and rebut it, and the employee cannot succeed by simply quarreling with the wisdom of that reason.”);
29 Alexander v. Fulton County, Ga., 207 F.3d 1303, 1341 (11th Cir. 2000) (holding, in Title VII race discrimination case, “it is not the court’s role to second-guess the wisdom of an employer’s decisions as long as the decisions are not racially motivated.”). What Albright does not dispute, and what the record supports, is that Mitchell was also qualified for the Night Stocking Manager position. The undersigned cannot say that the disparity between Albright and Mitchell is such that
no reasonable employer would have chosen Mitchell over Albright when the interview process is taken into account.14 Because Albright has failed to show Lowe’s reasons for promoting Mitchell over him were pretextual, he cannot pass through the McDonnell Douglas framework. C. Convincing Mosaic Finally, Albright argues he may survive summary judgment because the record contains “a convincing mosaic of circumstantial evidence that would allow a jury to infer intentional discrimination by the decisionmaker.” (Doc. 29 at 29-30) (quoting Smith v. Lockheed-Martin Corp., 644 F.3d 1321, 1328 (11th Cir. 2011). A plaintiff may show a “convincing mosaic” through evidence that falls into any of a number of broad categories, such as “(1) suspicious timing,
ambiguous statements . . . and other bits and pieces from which an inference of discriminatory intent might be drawn, (2) systematically better treatment of similarly situated employees, and (3) that the employer’s justification is pretextual.” Lewis v. City of Union City, Georgia, 934 F.3d 1169, 1185 (11th Cir. 2019) (citation and internal quotation marks omitted). “The critical decision
14 Albright notes, here and elsewhere, that Mitchell failed to adequately perform the Night Stocking Manager role. (Doc. 29 at 28, 29 n.19). This is not material to the actual decision to promote Mitchell.
30 that must be made is whether the plaintiff has ‘create[d] a triable issue concerning the employer’s discriminatory intent.’” Flowers v. Troup Cty., Ga., Sch. Dist., 803 F.3d 1327, 1336 (11th Cir. 2015) (quoting Smith, 644 F.3d at 1328). Albright’s convincing mosaic argument is essentially a rehash of all the arguments above, stripped out of the McDonnell Douglas framework. The thrust of this is that Sloan’s bias infected the promotion process, and influenced Shelley’s decision. For the same reasons Albright has failed to show Sloan’s comments regarding age support pretext, he has also failed to demonstrate that the comments are part of a convincing mosaic of evidence supporting discriminatory intent. Furthermore, because Shelley was the decisionmaker, and Albright has failed to show Shelley was Sloan’s cat’s paw, Albright could not impute Sloan’s motive to Shelley in any case. Accordingly, Lowe’s is entitled to summary judgment. IV. Conclusion For the reasons stated above, Lowe’s motion for summary judgment is GRANTED. A separate order will be entered. DONE this 29th day of March, 2021.
vo JOHN H. ENGLAND, III UNITED STATES MAGISTRATE JUDGE
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Albright v. Lowe's Home Centers LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/albright-v-lowes-home-centers-llc-alnd-2021.