Albornoz v. Wal-Mart Associates, Inc.

District Court, E.D. California·Decided May 8, 2025·No. 1:22-cv-01229·Unknown

Opinion

Jessica E. Albornoz, No. 1:22-cv-01229-KJM-CDB Plaintiff, ORDER v. Wal-Mart Associates, Inc., et al., 1S Defendants. As explained in this order, genuine disputes of material fact remain to be resolved at trial inthis action against defendants Wal-Mart Associates, Inc. and Walmart, Inc. (together, “Walmart” for simplicity) by a former employee, plaintiff Jessica Albornoz. Walmart has shown, however, that Albornoz cannot recover punitive damages and cannot prove Walmart violated California Labor Code provisions related to her requests for employee records. As explained below, the court grants in part and denies in part defendant Walmart’s motion for summary judgment. I. DISPUTED AND UNDISPUTED FACTS Resolution of this case rests on Walmart’s policies for employee medical leave and whether Albornoz and Walmart followed them. A summary of those policies is a useful backdrop to the events that ultimately led to the end of Albornoz’s employment by Walmart.

The policies’ terms are largely undisputed, though not entirely. To begin, it is undisputed that employees who take medical leave must submit paperwork to Sedgwick, a third-party company Walmart has engaged to administer employee leave requests. See Failla Decl. ¶ 5 & Ex. B at 55,1 ECF No. 72-5. That paperwork includes forms to be filled out by a healthcare provider, and Walmart’s policy provides clearly it is an employee’s responsibility to ensure their healthcare provider signs and returns the necessary forms to Sedgwick on time. See id. The deadline is “generally” within twenty days, but employees can request more time. See id. If paperwork is late or missing, employees “may be deemed to have voluntarily terminated [their] employment.” Id. at 58. In addition to these policies, Walmart has a “Leadership Guide” with sections about what managers should do “if an associate,” that is, an employee like Albornoz, “asks about taking leave.” Dickson Dep. Ex. 12, Pl.’s Evid. App’x Vol. 2 at 92, ECF No. 73-2. Among other things, the guide instructs managers to offer “support and guidance,” to direct associates to Sedgwick and to inform associates “they are responsible for calling in to their facility each absence until Sedgwick has communicated a decision on their leave request.” Id. The guide also has a section about what a manager should do if an associate does not return to work after a leave of absence. See id. at 97. “If an associate’s leave has ended, but they haven’t returned to work or contacted the facility,” the guide instructs managers they should “attempt to contact the associate and generate the End of Leave letter.” Id. This letter explains “next steps,” such as “[r]equesting a leave extension through Sedgwick,” “an accommodation,” or “[v]oluntary termination.” Id. Finally, the guide has a section about what managers should do when Sedgwick denies leave. See id. at 99–100. Among other things, the guide instructs managers to create and send a letter formally denying the leave request, monitor their email, and help associates send any missing paperwork to Sedgwick. Id. “Don’t take any disciplinary action,” the guide also instructs, “until all items outlined by Sedgwick have been completed.” Id. at 100. Managers “must partner with 1 Deposition transcripts are cited using the reporter page numbers; other record citations refer to page numbers applied by the CM/ECF system. next-level [Walmart] HR and legal counsel prior to considering termination for absences under the attendance policy.” Id. Walmart does not dispute that it created the Leadership Guide, nor that the guide includes the instructions summarized above. It does argue, however, that these instructions are merely a “reference” and not binding. See, e.g., Defs.’ Resp. Add’l Fact No. 67, ECF No. 78-1. Despite that argument, it offers no evidence to show beyond dispute that managers had discretion to ignore the Leadership Guide or comply with it selectively. The events that led to Albornoz’s leave of absence and her ultimate separation from Walmart began in March 2022. There was a tragic and untimely death in her family that month. See Albornoz Decl. ¶ 3, ECF No. 73-1. Her younger brother shot her older brother in self- defense in their parents’ home. Id. Albornoz was working as a pharmacy technician at a Walmart store in Tehachapi, California at the time. See Albornoz Dep. at 30, ECF No. 72-4; Albornoz Decl. ¶ 2. Early in the morning before her shift, she sent a text message to her supervisor, Jason Salas, to tell him she would not be coming into work because her brother had died, but she did not explain the circumstances of his death. Albornoz Decl. ¶ 4 & Ex. 1; Joint Stmt. Facts ¶ 7. He learned only later that her brother had died in a shooting; he cannot remember exactly when, but it was while she was on leave. Salas Dep. at 84–85, ECF No. 72-4. At the time, in response to her text message, he thanked her for letting him know and excused her. See Joint Stmt. Facts ¶¶ 7–8 & Albornoz Dep. Ex. 19. Later that week, Albornoz told Salas she needed “a couple more days” to be with her family. Albornoz Dep. Ex. 19. He approved that request, too, and thanked her again for letting him know. Id. He asked if she would be back in the pharmacy for her scheduled shift over the weekend, and she said she would not be back until the next week. Id. Albornoz did return to work the next week, and she was suffering from the symptoms of what would later be diagnosed as “adjustment disorder with mixed anxiety and depressed mood, and grief reaction.” Albornoz Decl. ¶¶ 6–7. After seeking medical advice, her healthcare provider advised her not to return to work for a few more days. See id. ¶ 7. Based on that advice, she did not work between March 29 and April 3. Id. She then returned to the pharmacy and worked on a reduced schedule. Joint Stmt. Facts ¶¶ 9–10; Albornoz Decl. ¶ 8. But after she saw a therapist, she went on a two-week leave of absence for grief and depression. Albornoz Dep. at 201. She sent Salas her doctor’s notes, which showed she was excused from work until May 1. See Joint Stmt. Facts ¶ 12. Although her leave was initially for just two weeks, i.e., through May 1, Albornoz understood at the time and would testify at trial that her treatment plan had always required a four-week leave of absence. See Albornoz Decl. ¶ 8. That is, she did not expect to return to work until at least May 15, not May 1. See id. As required by Walmart’s leave policies, Albornoz sent Sedgwick a request for a leave of absence on April 18. See Albornoz Dep. Ex. 14 at 153. Sedgwick confirmed it had received her request in a letter. Id. The letter instructed her to send her healthcare provider a form to complete and return to Sedgwick within twenty days, i.e., by May 8. Id. at 154–55. Sedgwick’s letter warned Albornoz her leave request would be denied if the form was late. Id. at 155. Sedgwick also emphasized that it would not make “a final decision” about Albornoz’s leave request until it received the completed forms from her healthcare provider. Id. at 153. Until then, Sedgwick instructed Albornoz “to report each scheduled day missed through [her] normal call-in procedures.” Id. at 154. Albornoz did not formally call in her absences every day. See Albornoz Decl. ¶ 18. She understood from a previous manager that calling in repeatedly in this circumstance was not truly necessary, and Salas did not ask or remind her to call in, as the leadership guide instructed. See, e.g., id. Albornoz and Salas did, however, stay in touch by text. See id. ¶ 9 & Ex. 1. A few days before Salas expected Albornoz to be back at work, he texted her to ask if he would see her in the pharmacy the next week. Albornoz Dep. Ex. 19 at 191. She responded that she would be out for another two weeks and would soon have an updated doctor’s note to confirm her extended leave. Id. But she did not send him another note. See id. It is unclear why. Salas and Albornoz also disagree whether Salas tried to fo

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