Albornoz v. Wal-Mart Associates, Inc.

CourtDistrict Court, E.D. California
DecidedMay 8, 2025
Docket1:22-cv-01229
StatusUnknown

This text of Albornoz v. Wal-Mart Associates, Inc. (Albornoz v. Wal-Mart Associates, Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Albornoz v. Wal-Mart Associates, Inc., (E.D. Cal. 2025).

Opinion

1 2 3 4 5 6 7 8 UNITED STATES DISTRICT COURT 9 FOR THE EASTERN DISTRICT OF CALIFORNIA 10 11 Jessica E. Albornoz, No. 1:22-cv-01229-KJM-CDB 12 Plaintiff, ORDER 13 v. 14 Wal-Mart Associates, Inc., et al., 1S Defendants. 16 17 As explained in this order, genuine disputes of material fact remain to be resolved at trial 18 | inthis action against defendants Wal-Mart Associates, Inc. and Walmart, Inc. (together, 19 | “Walmart” for simplicity) by a former employee, plaintiff Jessica Albornoz. Walmart has shown, 20 | however, that Albornoz cannot recover punitive damages and cannot prove Walmart violated 21 | California Labor Code provisions related to her requests for employee records. As explained 22 | below, the court grants in part and denies in part defendant Walmart’s motion for summary 23 | judgment. 24 | I. DISPUTED AND UNDISPUTED FACTS 25 Resolution of this case rests on Walmart’s policies for employee medical leave and 26 | whether Albornoz and Walmart followed them. A summary of those policies is a useful backdrop 27 | to the events that ultimately led to the end of Albornoz’s employment by Walmart.

1 The policies’ terms are largely undisputed, though not entirely. To begin, it is undisputed 2 that employees who take medical leave must submit paperwork to Sedgwick, a third-party 3 company Walmart has engaged to administer employee leave requests. See Failla Decl. ¶ 5 & 4 Ex. B at 55,1 ECF No. 72-5. That paperwork includes forms to be filled out by a healthcare 5 provider, and Walmart’s policy provides clearly it is an employee’s responsibility to ensure their 6 healthcare provider signs and returns the necessary forms to Sedgwick on time. See id. The 7 deadline is “generally” within twenty days, but employees can request more time. See id. If 8 paperwork is late or missing, employees “may be deemed to have voluntarily terminated [their] 9 employment.” Id. at 58. 10 In addition to these policies, Walmart has a “Leadership Guide” with sections about what 11 managers should do “if an associate,” that is, an employee like Albornoz, “asks about taking 12 leave.” Dickson Dep. Ex. 12, Pl.’s Evid. App’x Vol. 2 at 92, ECF No. 73-2. Among other things, 13 the guide instructs managers to offer “support and guidance,” to direct associates to Sedgwick and 14 to inform associates “they are responsible for calling in to their facility each absence until 15 Sedgwick has communicated a decision on their leave request.” Id. The guide also has a section 16 about what a manager should do if an associate does not return to work after a leave of absence. 17 See id. at 97. “If an associate’s leave has ended, but they haven’t returned to work or contacted 18 the facility,” the guide instructs managers they should “attempt to contact the associate and 19 generate the End of Leave letter.” Id. This letter explains “next steps,” such as “[r]equesting a 20 leave extension through Sedgwick,” “an accommodation,” or “[v]oluntary termination.” Id. 21 Finally, the guide has a section about what managers should do when Sedgwick denies leave. See 22 id. at 99–100. Among other things, the guide instructs managers to create and send a letter 23 formally denying the leave request, monitor their email, and help associates send any missing 24 paperwork to Sedgwick. Id. “Don’t take any disciplinary action,” the guide also instructs, “until 25 all items outlined by Sedgwick have been completed.” Id. at 100. Managers “must partner with 1 Deposition transcripts are cited using the reporter page numbers; other record citations refer to page numbers applied by the CM/ECF system. 1 next-level [Walmart] HR and legal counsel prior to considering termination for absences under 2 the attendance policy.” Id. 3 Walmart does not dispute that it created the Leadership Guide, nor that the guide includes 4 the instructions summarized above. It does argue, however, that these instructions are merely a 5 “reference” and not binding. See, e.g., Defs.’ Resp. Add’l Fact No. 67, ECF No. 78-1. Despite 6 that argument, it offers no evidence to show beyond dispute that managers had discretion to 7 ignore the Leadership Guide or comply with it selectively. 8 The events that led to Albornoz’s leave of absence and her ultimate separation from 9 Walmart began in March 2022. There was a tragic and untimely death in her family that month. 10 See Albornoz Decl. ¶ 3, ECF No. 73-1. Her younger brother shot her older brother in self- 11 defense in their parents’ home. Id. Albornoz was working as a pharmacy technician at a 12 Walmart store in Tehachapi, California at the time. See Albornoz Dep. at 30, ECF No. 72-4; 13 Albornoz Decl. ¶ 2. Early in the morning before her shift, she sent a text message to her 14 supervisor, Jason Salas, to tell him she would not be coming into work because her brother had 15 died, but she did not explain the circumstances of his death. Albornoz Decl. ¶ 4 & Ex. 1; Joint 16 Stmt. Facts ¶ 7. He learned only later that her brother had died in a shooting; he cannot 17 remember exactly when, but it was while she was on leave. Salas Dep. at 84–85, ECF No. 72-4. 18 At the time, in response to her text message, he thanked her for letting him know and excused her. 19 See Joint Stmt. Facts ¶¶ 7–8 & Albornoz Dep. Ex. 19. Later that week, Albornoz told Salas she 20 needed “a couple more days” to be with her family. Albornoz Dep. Ex. 19. He approved that 21 request, too, and thanked her again for letting him know. Id. He asked if she would be back in 22 the pharmacy for her scheduled shift over the weekend, and she said she would not be back until 23 the next week. Id. 24 Albornoz did return to work the next week, and she was suffering from the symptoms of 25 what would later be diagnosed as “adjustment disorder with mixed anxiety and depressed mood, 26 and grief reaction.” Albornoz Decl. ¶¶ 6–7. After seeking medical advice, her healthcare 27 provider advised her not to return to work for a few more days. See id. ¶ 7. Based on that advice, 28 she did not work between March 29 and April 3. Id. She then returned to the pharmacy and 1 worked on a reduced schedule. Joint Stmt. Facts ¶¶ 9–10; Albornoz Decl. ¶ 8. But after she saw 2 a therapist, she went on a two-week leave of absence for grief and depression. Albornoz Dep. at 3 201. She sent Salas her doctor’s notes, which showed she was excused from work until May 1. 4 See Joint Stmt. Facts ¶ 12. Although her leave was initially for just two weeks, i.e., through 5 May 1, Albornoz understood at the time and would testify at trial that her treatment plan had 6 always required a four-week leave of absence. See Albornoz Decl. ¶ 8. That is, she did not expect 7 to return to work until at least May 15, not May 1. See id. 8 As required by Walmart’s leave policies, Albornoz sent Sedgwick a request for a leave of 9 absence on April 18. See Albornoz Dep. Ex. 14 at 153. Sedgwick confirmed it had received her 10 request in a letter. Id. The letter instructed her to send her healthcare provider a form to complete 11 and return to Sedgwick within twenty days, i.e., by May 8. Id. at 154–55. Sedgwick’s letter 12 warned Albornoz her leave request would be denied if the form was late. Id. at 155. Sedgwick 13 also emphasized that it would not make “a final decision” about Albornoz’s leave request until it 14 received the completed forms from her healthcare provider. Id. at 153. Until then, Sedgwick 15 instructed Albornoz “to report each scheduled day missed through [her] normal call-in 16 procedures.” Id. at 154. 17 Albornoz did not formally call in her absences every day. See Albornoz Decl. ¶ 18. She 18 understood from a previous manager that calling in repeatedly in this circumstance was not truly 19 necessary, and Salas did not ask or remind her to call in, as the leadership guide instructed. See, 20 e.g., id. Albornoz and Salas did, however, stay in touch by text. See id. ¶ 9 & Ex. 1.

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