Albert Ramos v. Navient Corporation et al.

District Court, C.D. California·Decided May 29, 2026·No. 2:26-cv-02607·Unknown

Opinion

UNITED STATES DISTRICT COURT CENTRAL DISTRICT OF CALIFORNIA

Case No. 2:26-cv-02607-SB-MAR ALBERT RAMOS,

Plaintiff, ORDER DENYING PLAINTIFF’S

MOTION TO REMAND [DKT. v. NO. 18] AND DEFENDANTS’ NAVIENT CORPORATION et al., MOTION TO DISMISS [DKT. NO. 13] Defendants.

Plaintiff Albert Ramos filed this case in state court, alleging that Defendants Navient Corporation and Navient Solutions, LLC violated California law in servicing his private student loans and reporting those loans to consumer credit agencies. Defendants removed based on diversity jurisdiction and move to dismiss. Plaintiff moves to remand. The Court held a hearing on May 29, 2026, and now denies both motions. I. Plaintiff filed this action in Ventura County Superior Court in December 2025, alleging that Defendants, which he describes together as Navient,1

1 In their Rule 12(b)(6) motion, Defendants argue that Navient Corporation is not a proper defendant because it is a holding company that does not engage in student loan servicing. Dkt. No. 13 at 15–16. This argument is based on factual assertions not contained in the complaint and does not support dismissal on a pleading challenge. Plaintiff represents that he has repeatedly requested information from Defendants about which entity owns the loans and that Defendants have not provided it. The parties are ordered to meet and confer promptly in person or by videoconference to seek agreement as to whether Navient Corporation is a proper party. Before the meeting, Defendants shall provide Plaintiff the evidence they contend establishes that Navient Corporation is not involved in the conduct alleged in the complaint. No later than June 8, 2026, the parties shall file either a stipulation to dismiss the claims against Navient Corporation or, if Plaintiff still unlawfully serviced three private student loans he took out to attend the Art Institute of California (AIOC). He alleges that AIOC induced him to enroll in a bachelor’s degree program and to secure loans through a series of misrepresentations about the program and his employment prospects that the Department of Justice has since deemed fraudulent. Dkt. No. 1, Ex. A ¶¶ 37–47 (Compl.). Plaintiff secured a mix of public and private loans. Id. ¶ 53. Navient is the successor to the entity from which Plaintiff secured three private loans. Id. ¶¶ 10–11, 48, 63. Navient created a process that allows debtors to apply to have their loans discharged based on their schools’ misconduct. Id. ¶ 72. Plaintiff applied for discharge, providing extensive documentation about AIOC’s fraud, but his applications—one to Navient and one to another entity that briefly acted as a subservicer to two of the loans—were denied without explanation. Id. ¶¶ 67–82. Throughout this period, Navient continued its collection efforts, placing more than 45 calls to Plaintiff in a single month, contacting his employer on multiple occasions, leaving voicemails for third parties, and sending collection letters to Plaintiff’s deceased mother. Id. ¶¶ 88–94. Navient also reported the loans to credit bureaus without any dispute notation, despite Plaintiff’s repeated written disputes challenging the enforceability of the loans. Id. ¶¶ 19–20. The complaint asserts claims against Navient Corporation and Navient Solutions, LLC under California’s Student Borrower Bill of Rights (SBBR), the Private Student Loan Collections Reform Act (PSLCRA), the Rosenthal Fair Debt Collection Practices Act (Rosenthal Act), the Consumer Credit Reporting Agencies Act (CCRAA), and the Unfair Competition Law (UCL). Plaintiff seeks damages, restitution, a declaration that his debt was induced by fraud and unenforceable, and a “public injunction” to prohibit Navient from engaging in various “unfair student loan servicing conduct.” Compl. ¶ 4. Defendants removed the case on March 11, 2026, invoking diversity jurisdiction. Dkt. No. 1 ¶¶ 1–2. Defendants then moved to dismiss Plaintiff’s claims (except those under the PSLCRA), and Plaintiff moved to remand. II. Plaintiff moves to remand the case in full or, in the alternative, for a partial remand of only his UCL and SBBR claims—the claims in which he seeks a public injunction. Dkt. No. 18. He argues that remand is required because the Court

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