Akberet Tekle, V. Washington Department Of Social And Health Services

Court of Appeals of Washington·Decided February 18, 2025·No. 86862-4·Unpublished

Opinion

IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON AKBERET TEKLE, No. 86862-4-I Appellant, DIVISION ONE

v.

UNPUBLISHED OPINION

STATE OF WASHINGTON DEPARTMENT OF SOCIAL AND HEALTH SERVICES,

Respondent.

SMITH, C.J. — Many people are unable to provide the amount of care and supervision their vulnerable adult family members need. Society and these families are served by the existence of residential care facilities, which are licensed by the State and allow individuals to live in a residential setting while providing various levels of care and services.

Akberet Tekle was the owner and operator of an adult family home (AFH).

In November 2019, in the early morning hours, one of Tekle's residents left the home while unattended. The Department of Social and Health Services (DSHS) cited Tekle for failing to support the resident’s safety and failing to report the resident missing. Tekle requested an administrative proceeding, where the administrative law judge (ALJ) affirmed DSHS’s decision. Tekle then petitioned for review with the Board of Appeal, which affirmed the ALJ’s findings. Tekle

now petitions for judicial review of the Board’s decision. Finding no error, we affirm.

FACTS

Akberet Tekle owned and operated two adult family homes: St. Mary’s Adult Family Home and Orchard’s Adult Family Home. Tekle has worked as a caregiver for elderly patients in various settings since 1999. She opened St. Mary’s in 2008 and Orchard’s in 2019.

Carl1 was admitted to Orchard’s in September 2019. Carl had previously been a resident at another AFH, but was asked not to return because of his challenging behaviors. Prior to Carl’s admittance to Orchard’s, an Adult Family Home Assessment and Plan of Care were prepared. According to the assessment, Carl suffered from numerous ailments, including dementia without behavioral disturbances and Alzheimer’s disease. Carl frequently became agitated and knocked against doors, walls, and other objects, resulting in abrasions and bruising to his feet, knees, and legs.

According to Carl’s plan of care, 24-hour supervision is required to assist [Carl] with all activities of daily living. Schedule, meals, medications, and finances must be provided for him. He can complete some self-care tasks with set up, repeated cueing, and assistance. He requires accompanying for safety to walk to a safe area in the event of an emergency evacuation.

Carl’s care plan did not define “24-hour supervision.” The plan similarly failed to include anything about exit-seeking behavior, but Carl regularly

1

To protect his privacy, only Carl’s first name will be used.

attempted to exit Orchard’s into the home’s backyard. Prior to the incident at issue, Carl had never tried to exit through the front door without permission.

Carl’s bed was fitted with an alarm that alerted the caregiver on duty if Carl tried to exit the bed. Orchard’s also had an alarm for the front door that sounded anytime someone walked through. When Tekle installed the alarm, she tested it near the front door but did not check to see if she could hear it in other rooms of the home. But Tekle testified she heard the alarm activated many times before the incident in question.

In the morning hours of November 30, 2019, Tekle and her husband were the two sole caregivers on duty at Orchard’s. Around 5:00 a.m., Carl awoke and Tekle went to his bedroom. Tekle noticed that Carl had a bowel movement during the night that required cleaning. She cleaned Carl, removed his soiled diaper, and placed him in a wheelchair. Tekle then left Carl in the bedroom while she went to dispose of the garbage and start a shower for him. Tekle testified these activities took her about five minutes. When Tekle returned to Carl’s room, she noticed he was missing and began searching the home. Tekle testified she was searching the house when the doorbell rang and Samantha Boyer, a neighbor, brought Carl to the door.

Boyer, who lived in the same cul-de-sac as Orchard’s, testified that sometime in the morning on November 30, 2019, she looked out her window and saw an “elderly gentleman with only a sweatshirt on, on his knees in front of his wheelchair, yelling for help.” She stated the man—later identified as Carl—was outside for about 30 minutes before she called 911 at 5:38 a.m. After calling

911, Boyer went outside to assist Carl. She did not check Carl for injuries, but noticed he had scrapes on his knees and was bleeding. She placed him back in his wheelchair and wheeled him to Orchard’s. Although Boyer had recently moved to the area and was not familiar with Orchard’s, it was the only house in the cul-de-sac with a wheelchair ramp.

A man answered the door when Boyer knocked. When Boyer asked for “somebody that works here,” the man indicated she was asleep. Upon Boyer’s request, the man went to get Tekle, who came to the door shortly thereafter. When Boyer inquired if Carl was a resident, Tekle replied, “[h]ow did you know he lived here?”2 Boyer stated she found him near her house and assumed he lived at Orchard’s. Tekle retrieved Carl and brought him back into the home.

Once inside, Tekle checked Carl’s temperature, blood pressure, pulse, and oxygen levels. Tekle did not note anything abnormal. She also did not observe any bleeding on his knees or legs. Emergency responders arrived shortly thereafter and performed an evaluation. They did not note anything concerning and left.

Linda Conrad, a nurse delegator for Adult Protective Services (APS), visited Orchard’s in December 2019, five days after Carl’s incident. Conrad visited the home every 90 days to ensure the clients were “stable and predictable.” She had only seen Carl once prior to her December visit. During the December visit, Conrad noted Carl had injuries consistent with the scrapes

2 Tekle testified she responded to Boyer by saying, “yeah, he’s my resident.”

and bruising she associated with his behavioral disturbances but nothing that required more than superficial wound care.

Mary Boyd, an investigator with APS, spoke with Carl’s legal representative and physician after the incident. Neither expressed concerns regarding Carl’s safety or his placement at Orchard’s.

Shawn Shawnstrom, an AFH licenser with Residential Care Services (RCS), also investigated the November 2019 incident involving Carl. Based on Shawnstrom’s investigation, RCS concluded Tekle violated WAC 388-76- 10400(b)(3) for failing to actively support Carl's safety on November 30, 2019. Additionally, RCS cited Tekle under WAC 388-76-10225(1)(b)(iii) for failing to report Carl was missing from Orchard's. Following the investigation, RCS required Orchard’s to have two caregivers awake and on staff at all times. RCS also imposed a fine. At a follow-up inspection in February 2020, the RCS inspector found no deficiencies and deemed the earlier cited deficiencies corrected.

In June 2020, the Department of Social and Health Services (DSHS)

informed Tekle of its determination that she had neglected a vulnerable adult. Tekle requested an administrative hearing to challenge the finding of neglect. At the hearing, Shawnstrom testified DSHS cited Tekle because “the elopement issue was a repeat citation for this home”; at the time Carl went missing, Tekle did not have a safety plan in place; and she did not report Carl’s incident to the complaint resolution unit. Shawnstrom noted that, although Tekle seemingly had systems to prevent wandering, they were not sufficient to constitute a safety plan

because they did not prevent residents from leaving the home. Tekle’s failure to properly implement a safety plan placed Carl’s health and safety at risk.

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