Agnant v. CSC Holdings, LLC

CourtDistrict Court, E.D. New York
DecidedMay 20, 2020
Docket2:17-cv-03349
StatusUnknown

This text of Agnant v. CSC Holdings, LLC (Agnant v. CSC Holdings, LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Agnant v. CSC Holdings, LLC, (E.D.N.Y. 2020).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK -----------------------------------------------------------------X ALEXIA AGNANT,

Plaintiff, MEMORANDUM AND ORDER - against - 17-cv-3349 (RRM) (SIL)

CSC HOLDINGS, LLC,

Defendant. -----------------------------------------------------------------X ROSLYNN R. MAUSKOPF, Chief United States District Judge. Plaintiff Alexia Agnant brings this action against CSC Holdings, LLC, alleging violations of Title VII of the Civil Rights Act of 1964, 42 U.S.C. §§ 2000e et seq., and the Civil Rights Act of 1866, 42 U.S.C. § 1981, based on disciplinary action taken against her and other conduct by CSC employees while she worked for CSC. (Compl. (Doc. No. 1).) Before the Court is CSC’s motion for summary judgment. (Notice of Motion (Doc. No. 49).) For the reasons explained below, CSC’s motion is granted in part and denied in part. BACKGROUND

I. Factual Background The relevant facts outlined below are drawn from the parties’ Local Rule 56.1 Statements of Material Facts, as well as evidence submitted by the parties in connection with the motion for summary judgment. Unless otherwise noted, the facts are undisputed. Plaintiff Alexia Agnant is a black woman born in Jamaica. (Plaintiff’s Response to Defendant’s Rule 56.1 Statement (“Pl.’s Resp. SOF”) at ¶¶ 3–4 (Doc. No. 49-15); Defendant’s Rule 56.1 Statement of Material Undisputed Facts (“Def. SOF”) at ¶¶ 3–4 (Doc. No. 49-9).) Defendant CSC Holdings, LLC, is a provider of broadband, telephone, cable television, and other services, and is a subsidiary of Altice USA, Inc. (Pl.’s Resp. SOF at ¶¶ 1–2; Def. SOF at ¶¶ 1–2.) Agnant was hired by CSC in December 2006 as an inbound sales representative. (Pl.’s Resp. SOF at ¶¶ 13–14; Def. SOF at ¶¶ 13–14.) Agnant now works as a direct sales representative for CSC, a job she has held since August 12, 2014. (Pl.’s Resp. SOF at ¶ 16; Def. SOF at ¶ 16.) As a direct sales representative, Agnant sells CSC’s products door-to-door. (Pl.’s Resp. SOF at ¶ 18; Def. SOF at ¶ 18.) Agnant is partially compensated by commission and has

frequently had some of the highest sales figures in her CSC office. (Pl.’s Resp. SOF at ¶¶ 16, 26; Def. SOF at ¶¶ 16, 26.) A. Fee Waivers in May 2015 Agnant transferred to CSC’s Jericho office on or about April 1, 2015. (Pl.’s Resp. SOF at ¶ 20; Def. SOF at ¶ 20.) There, she reported to Direct Sales Supervisor Joe Nicolosi, who in turn reported to CSC’s Manager of Long Island West Direct Sales, Matthew Haggerty. (Pl.’s Resp. SOF at ¶¶ 21–22; Def. SOF at ¶¶ 21–22.) Nicolosi was Agnant’s supervisor until at least the end of 2015. (Agnant Dep. (Doc. No. 49-2) at 166.) In May 2015, it was CSC’s policy to charge customers $9.95 for every “outlet” a

customer ordered after the first three. (Pl.’s Resp. SOF at ¶ 38; Def. SOF at ¶ 38.) An “outlet” on a CSC Sales Order Form is the wiring required to connect a single cable box to CSC’s service. (Pl.’s Resp. SOF at ¶ 37; Def. SOF at ¶ 37.) As Agnant acknowledges, it was also CSC’s policy that sales representatives had to obtain the approval of a supervisor to waive outlet fees for customers. (Pl.’s Resp. SOF at ¶ 39; Def. SOF at ¶ 39.) On May 5, 2015, Agnant waived an outlet fee for a sale, noting on the Sales Order Form that she had received approval to do so. (Pl.’s Resp. SOF at ¶¶ 45–46; Def. SOF at ¶¶ 45–46.) Then, on May 9, 2015, Agnant waived outlet fees for two more customers. (Pl.’s Resp. SOF at ¶ 47; Def. SOF at ¶ 47.) Agnant maintains that she had supervisor approval to waive the May 5th outlet fee, but acknowledges that she did not have supervisor approval to waive the May 9th outlet fees. (Pl.’s Resp. SOF at ¶¶ 45–47.) When asked by manager Matthew Haggerty about the May 9th Sales Order Forms on May 12, 2015, Agnant told Haggerty that she had tried to reach her supervisor, Joe Nicolosi, to get approval to waive the outlet fees, and when she could not reach Nicolosi, she had falsely

written that he approved the waivers. (Pl.’s Resp. SOF at ¶¶ 57–59; Def. SOF at ¶¶ 57–59.) Agnant told Haggerty that in the past she would contact other supervisors to get waiver approvals when she could not reach Nicolosi, but had not done so on May 9th. (Pl.’s Resp. SOF at ¶ 60; Def. SOF at ¶ 60.) Haggerty and Human Resources Manager Erica Simon prepared a final written warning for Agnant regarding her failure to get approval for the fee waiver. (Pl.’s Resp. SOF at ¶ 62; Def. SOF at ¶ 62.) Haggerty gave Agnant the final written warning on May 19, 2015. (Pl.’s Resp. SOF at ¶ 61; Def. SOF at ¶ 61.) The final written warning issued to Agnant states that it is “From” Haggerty and Nicolosi. (Smith Decl. (Doc. No. 49-2), Ex. L.) The final written warning stated that Agnant was receiving a warning “for issuing

additional outlet credits on 3 different sales without prior supervisor approval.” (Pl.’s Resp. SOF at ¶ 63; Def. SOF at ¶ 63.) The final written warning also stated that Nicolosi had spoken with Agnant after the first waiver on May 5th “and advised [Agnant] that [her] actions were not acceptable and could not happen again.” (Id.) CSC contends based on Haggerty’s sworn declaration that Haggerty spoke to Nicolosi before issuing the final written warning and that Haggerty believed, based on this conversation, that Nicolosi had advised Agnant not to make additional unapproved waivers after the May 5th waiver. (Pl.’s Resp. SOF at ¶¶ 65–66; Def. SOF at ¶¶ 65–66; Haggerty Decl. at ¶ 19.) Agnant, however, denies that Nicolosi spoke to her after the May 5th sale and states that she had approval for that fee waiver. (Pl.’s Resp. SOF at ¶ 64; Def. SOF at ¶ 64.) CSC further contends based on Haggerty’s declaration that Haggerty “would have drafted the final written warning even if Plaintiff’s misconduct had consisted solely of the falsification of the two May 9, 2015 Sales Order Forms.” (Pl.’s Resp. SOF at ¶¶ 65–66; Def. SOF at ¶ 65–66.) Agnant consistently received positive reviews from her supervisors for her work at CSC.

(Plaintiff’s Rule 56.1 Counter-Statement (“Pl. SOF”) at ¶ 42 (Doc. No. 49-16); Defendant’s Response to Plaintiff’s Rule 56.1 Counter-Statement (“Def.’s Resp. SOF”) at ¶ 42 (Doc. No. 49- 18).) CSC does not have a progressive discipline policy, meaning employees may receive final written warnings for first infractions, depending on the seriousness of the action. (Pl.’s Resp. SOF at ¶ 44; Def. SOF at ¶ 44.) Prior to receiving her final written warning, Agnant was eligible for President’s Club benefits at CSC, which included a $6,000-10,000 bonus and a trip to Aruba, based on her sales performance over the prior year. (Pl. SOF at ¶¶ 45–46; Def.’s Resp. SOF at ¶¶ 45–46.) As a direct result of the final written warning, Agnant received a rating of “requires improvement” on her 2015 year-end review. (Pl.’s Resp. SOF at ¶ 41; Def.’s Resp. SOF at ¶

42.) In turn, because she received a “requires improvement” rating, Agnant was made ineligible for the President’s Club benefits she would have otherwise received. (Pl.’s Resp. SOF at ¶ 68; Def. SOF at ¶ 68.) B. CSC’s Discipline of Other Employees Stacey Marcus is a Caucasian woman who held the same position as Agnant at CSC. (Pl.’s Resp. SOF at ¶¶ 72, 77; Def. SOF at ¶¶ 72, 77.) On August 12, 2015, Marcus waived an outlet fee without obtaining approval from her supervisor, Ray Villorente. (Pl.’s Resp. SOF at ¶ 72; Def. SOF at ¶ 72.) Immediately after waiving the fee, Marcus informed her supervisor of that she had waived an outlet fee without approval. (Pl.’s Resp. SOF at ¶ 74; Def. SOF at ¶ 74.) Marcus received only a written warning from her supervisor Ray Villorente and manager Matthew Haggerty for her violation, not a final written warning. (Pl.’s Resp.

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Bluebook (online)
Agnant v. CSC Holdings, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/agnant-v-csc-holdings-llc-nyed-2020.