ADT Security Services, Inc. v. Hunter Hawa, Individually and as Representative of Others Similarly Situated

CourtCourt of Appeals of Texas
DecidedNovember 3, 2005
Docket09-04-00536-CV
StatusPublished

This text of ADT Security Services, Inc. v. Hunter Hawa, Individually and as Representative of Others Similarly Situated (ADT Security Services, Inc. v. Hunter Hawa, Individually and as Representative of Others Similarly Situated) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
ADT Security Services, Inc. v. Hunter Hawa, Individually and as Representative of Others Similarly Situated, (Tex. Ct. App. 2005).

Opinion

In The



Court of Appeals



Ninth District of Texas at Beaumont



____________________



NO. 09-04-536 CV



ADT SECURITY SERVICES, INC., Appellant



V.



HUNTER HAWA, INDIVIDUALLY AND AS REPRESENTATIVE OF OTHERS

SIMILARLY SITUATED, Appellee



On Appeal from the 58th District Court

Jefferson County, Texas

Trial Cause No. A-171007



MEMORANDUM OPINION

Hunter Hawa (Hawa) sued ADT Security Services, Inc. (ADT) for breach of contract and unjust enrichment. Hawa alleged that ADT failed to provide a three-month limited warranty at no charge as provided under his contract and requested that the court certify a class of similarly situated individuals under Rule 42. See Tex. R. Civ. P. 42. The trial court granted Hawa's motion for class certification under Rule 42(b)(4) of the Texas Rules of Civil Procedure. (1) ADT filed an interlocutory appeal pursuant to section 51.014(a)(3) of the Texas Civil Practice and Remedies Code.

ADT raises five issues contesting whether the trial court appropriately certified the class. First, ADT asserts the trial court abused its discretion by deciding the breach of contract issue on its merits. Second, ADT asserts the trial court abused its discretion in applying the parol evidence rule to prohibit extrinsic evidence of an undefined term, "Quality Service Plan." Third, ADT contends the court improperly applied rules of contract construction to render the term "Quality Service Plan" meaningless. Fourth, ADT contends the trial court failed to rigorously analyze whether class certification was proper. Fifth, ADT asserts the trial court abused its discretion by certifying a class action without creating an adequate trial plan.

We hold that the trial court's order certifying the class fails to comply with Rule 42's requirements. See Tex. R. Civ. P. 42. As a result, we reverse the certification order and remand for proceedings consistent with this opinion.

ADT'S CONTRACT AND HAWA'S BREACH OF CONTRACT CLAIM

ADT provides residential security systems and monitoring to customers. When ADT contracted with Hawa to install an alarm system in his home, he signed a Residential Services Contract. The Residential Services Contract has a three-month limited warranty that provides:

LIMITED WARRANTY. During the first three (3) months after installation, we will repair or, at our option, replace any defective part of the system, including wiring, and will make any needed mechanical adjustments, all at no charge to you. We will use new or functionally operative parts for replacements. This limited warranty is for your benefit only, and may not be enforced by any other person. This limited warranty gives you specific legal rights. The laws of the state where this Contract was signed may also give you additional rights.

The Residential Services Contract also describes the restrictions in the limited warranty:



WARRANTY EXCLUSIONS. . . THE LIMITED WARRANTY AND, IF PURCHASED, THE EXTENDED LIMITED WARRANTY DO NOT APPLY IF WE DETERMINE UPON INSPECTION THAT ANY OF THE FOLLOWING CONDITIONS CAUSED THE NEED FOR SERVICES: A. Damage resulting from accidents, Acts of God, alterations or misuse; B. You fail to properly close or secure a door, window or other point protected by an alarm device; C. You fail to properly follow the operating instructions; D. Trouble in a telephone line or due to interruption of power; E. Repairs needed to window foil, security screens, exterior mounted devices, or PROM (Programmable Read Only Memory), batteries; F. Ordinary maintenance or wear and tear; G. Alterations to your premises; or H. Alterations to the system made at your request, or made necessary by a change to your premises, damage to your premises or the alarm system, or for any other cause beyond our control . . .



ADT offered, and Hawa purchased, an extended limited warranty affording additional warranty coverage for three years. The extended warranty provided:

EXTENDED LIMITED WARRANTY. If you have purchased our Extended Limited Warranty, we will extend the Limited Warranty explained above for the term of this contract. The Extended Limited Warranty will automatically renew for successive two (2)-year terms at our then-current annual service charge unless terminated by either party's written notice given at least thirty (30) days before the end of the then-current term.



A box located on the first page of the contract, and apparently checked by ADT's salesperson, reflects that Hawa opted to purchase the extended warranty. A corresponding box labeled "Annual Service Charge," reflects that ADT charged Hawa $72.00.

Hawa contends that, during the first year of the warranty, the $72.00 Annual Service Charge should have been reduced to $54.00 to account for the three months of free warranty protection described in the Limited Warranty paragraph. In essence, he contends he paid $72.00 when under the terms of his contract he should have been charged only $54.00.

However, ADT contends that the $72.00 charge is actually a nine-month charge, prorated over 12 months. Essentially, ADT's position is that its annual charge was $96 per year, and that $72 represents a charge for nine months. ADT explains that it did not subsequently increase its annual charge in year two or year three of the contract "because ADT decided that it would be too costly in terms of customer phone calls and possible cancellations to change the annual charge after the first year."

ADT supported its position with the affidavit of Tim McKinney, the Vice-President of Residential Sales for ADT, who testified that consumers who opted to buy the extended limited warranty were charged a nine-month rather than a twelve-month rate. ADT also included an internal memo dated March 6, 1989, reflecting that the charge in the first year was prorated.

Customers opting to purchase the extended limited warranty also receive a "Quality Service Plan." The term "Quality Service Plan" is not specifically listed in the definitions' section of the Residential Services Contract, and the parties disagree on its meaning. Hawa contends that the Quality Service Plan creates no contractual obligation beyond that created by the Extended Limited Warranty. Hawa's argument is premised on the language used in the contract, the absence of a separate definition of Quality Service Plan, and the integration clause found in ADT's form contract.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

State Farm Mutual Automobile Insurance Co. v. Lopez
156 S.W.3d 550 (Texas Supreme Court, 2004)
National Western Life Insurance Co. v. Rowe
164 S.W.3d 389 (Texas Supreme Court, 2005)
Henry Schein, Inc. v. Stromboe
102 S.W.3d 675 (Texas Supreme Court, 2002)
Southwestern Refining Co., Inc. v. Bernal
22 S.W.3d 425 (Texas Supreme Court, 2000)
Intratex Gas Co. v. Beeson
22 S.W.3d 398 (Texas Supreme Court, 2000)
Coker v. Coker
650 S.W.2d 391 (Texas Supreme Court, 1983)
City of Corpus Christi v. S.S. Smith & Sons Masonry, Inc.
736 S.W.2d 247 (Court of Appeals of Texas, 1987)
Union Pacific Resources Group, Inc. v. Hankins
111 S.W.3d 69 (Texas Supreme Court, 2003)
DeWitt County Electric Cooperative, Inc. v. Parks
1 S.W.3d 96 (Texas Supreme Court, 1999)
Universal C. I. T. Credit Corp. v. Daniel
243 S.W.2d 154 (Texas Supreme Court, 1951)
Hubacek v. Ennis State Bank
317 S.W.2d 30 (Texas Supreme Court, 1958)
Heldenfels Bros. v. City of Corpus Christi
832 S.W.2d 39 (Texas Supreme Court, 1992)
Smith v. Kinslow
598 S.W.2d 910 (Court of Appeals of Texas, 1980)
Smith v. Smith
794 S.W.2d 823 (Court of Appeals of Texas, 1990)
Birchfield v. Texarkana Memorial Hospital
747 S.W.2d 361 (Texas Supreme Court, 1987)
Regency Advantage Ltd. Partnership v. Bingo Idea-Watauga, Inc.
936 S.W.2d 275 (Texas Supreme Court, 1997)
Bob Robertson, Inc. v. Webster
679 S.W.2d 683 (Court of Appeals of Texas, 1984)
Forbau Ex Rel. Miller v. Aetna Life Insurance Co.
876 S.W.2d 132 (Texas Supreme Court, 1994)
Magnolia Warehouse & Storage Co. v. Davis
195 S.W. 184 (Texas Supreme Court, 1917)

Cite This Page — Counsel Stack

Bluebook (online)
ADT Security Services, Inc. v. Hunter Hawa, Individually and as Representative of Others Similarly Situated, Counsel Stack Legal Research, https://law.counselstack.com/opinion/adt-security-services-inc-v-hunter-hawa-individual-texapp-2005.