§ 16-9-206 — Message relay system; requirements

(a) The division, after consultation with the committee,
shall contract with a qualified provider to design and implement
a message relay system that fulfills the purpose described in
W.S. 16-9-205. The division shall award the contract for this
service to the provider based upon price, the interests of the
communications impaired community in having access to a
high-quality and technologically advanced telecommunications
system, and all other factors listed in the committee's request
for proposal including proposals for a specialized
telecommunications equipment distribution program.
(b) Except in cases of willful misconduct, gross
negligence or bad faith, neither the committee nor the provider
of the message relay system, nor the employees of the provider
of the message relay system, shall be liable for any claims,
actions, damages or causes of action arising out of or resulting
from the establishment, participation in, or operation of the
message relay system.
(c) The division shall require, under the terms of the
contract, that:
(i) The system be available statewide for operation
seven (7) days a week, twenty-four (24) hours per day, including
holidays, for both interstate and intrastate calls;
(ii) The system relay all messages promptly and
accurately;
(iii) The system maintain the privacy of persons
using the system;
(iv) The provider preserve the confidentiality of all
telephone communications; and
(v) The system conform to any standards established
by applicable state or federal laws or regulations.