West Virginia § 24-2-22 Service outage communication plans

West Virginia Statutes

§ 24-2-22 — Service outage communication plans

West Virginia § 24-2-22

Ch. 24PUBLIC SERVICE COMMISSION

Art. 2POWERS AND DUTIES OF PUBLIC SERVICE COMMISSION

This text of West Virginia § 24-2-22 (Service outage communication plans) is published on Counsel Stack Legal Research, covering West Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook

W. Va. Code § 24-2-22 (2026).

Text

(a)Each utility shall have an outage communication plan in place to notify customers of any planned and any unexpected disruption of utility services. Such outage communication plan shall, at a minimum, include a methodology for advance notification to all affected customers for planned service disruptions, methods of communication, and notification content requirements concerning the outage, including an estimate of the duration and end of the outage.

(b)Each utility shall file its outage communication plan with the commission.

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(a) Each utility shall have an outage communication plan in place to notify customers of any planned and any unexpected disruption of utility services. Such outage communication plan shall, at a minimum, include a methodology for advance notification to all affected customers for planned service disruptions, methods of communication, and notification content requirements concerning the outage, including an estimate of the duration and end of the outage.

(b) Each utility shall file its outage communication plan with the commission.