Washington Statutes
§ 48.18.610 — Customer satisfaction benefits.
Washington § 48.18.610
This text of Washington § 48.18.610 (Customer satisfaction benefits.) is published on Counsel Stack Legal Research, covering Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.
Bluebook
Wash. Rev. Code § 48.18.610 (2026).
Text
(1)An insurer may include contractual benefits based on customer satisfaction as part of an insurance policy. The insurer must file the policy or endorsement for approval as required by RCW 48.18.100 . The contractual benefits may include sums of money provided or credited to a policyholder if the policyholder is dissatisfied with the service provided by their insurer. A sum that is provided to or credited to a policyholder as part of an approved contractual benefit based on customer satisfaction is not "premium" for the purposes of RCW 48.18.170 . A policy premium reduced by such a credit will be taxed on the full cost of the premium before application of the customer satisfaction credit.
(2)This section applies only to personal insurance as defined in RCW 48.18.545 (1)(g).
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Related
Legislative History
[2016 c 121 s 1.]
Nearby Sections
15
§ 48.01.010
Short title.§ 48.01.020
Scope of code.§ 48.01.030
Public interest.§ 48.01.035
"Developmental disability" defined.§ 48.01.040
"Insurance" defined.§ 48.01.050
"Insurer" defined.§ 48.01.053
"Issuer" defined.§ 48.01.060
"Insurance transaction" defined.§ 48.01.070
"Person" defined.§ 48.01.080
Penalties.§ 48.01.100
Existing officers.§ 48.01.110
Existing licenses.§ 48.01.120
Existing insurance forms.§ 48.01.130
Existing actions, violations.§ 48.01.140
Headings.Cite This Page — Counsel Stack
Bluebook (online)
Washington § 48.18.610, Counsel Stack Legal Research, https://law.counselstack.com/statute/wa/48.18.610.