Washington § 19.415.030 Notice to customers—Privacy and security—Source of replacement parts.

Washington Statutes

§ 19.415.030 — Notice to customers—Privacy and security—Source of replacement parts.

Washington § 19.415.030

Title 19BUSINESS REGULATIONS—MISCELLANEOUS

Ch. 19.415DIGITAL ELECTRONICS—RIGHT TO REPAIR

This text of Washington § 19.415.030 (Notice to customers—Privacy and security—Source of replacement parts.) is published on Counsel Stack Legal Research, covering Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook

Wash. Rev. Code § 19.415.030 (2026).

Text

Before accepting digital electronic products for repair, authorized repair providers and independent repair providers shall provide to customers a written or electronic notice that contains the following information:

(1)The steps taken by the authorized repair provider or the independent repair provider to ensure the privacy and security of products entrusted for repair or a statement that no such steps have been taken;

(2)Recommended steps for the customer to take to safeguard product data, including:

(a)If appropriate, backing up data prior to repair and either:

(i)Factory resetting the product; or

(ii)Wiping backed-up data from the product;

(b)Sharing only the passwords or access to functions necessary for the relevant repairs and changing those passwords to a temporary pass

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Before accepting digital electronic products for repair, authorized repair providers and independent repair providers shall provide to customers a written or electronic notice that contains the following information:

(1) The steps taken by the authorized repair provider or the independent repair provider to ensure the privacy and security of products entrusted for repair or a statement that no such steps have been taken;

(2) Recommended steps for the customer to take to safeguard product data, including:

(a) If appropriate, backing up data prior to repair and either:

(i) Factory resetting the product; or

(ii) Wiping backed-up data from the product;

(b) Sharing only the passwords or access to functions necessary for the relevant repairs and changing those passwords to a temporary password prior to sharing; and

(c) Logging out of applications or websites that contain sensitive data or that otherwise pose a security risk, such as electronic mail, banking, and social media accounts;

(3)(a) A statement about the customer's legal right to privacy, which is protected under Article I, section 7 of the state Constitution and under Washington law, which protects against:

(i) Washington cybercrimes under chapter 9A.90 RCW, including electronic data theft, electronic data tampering, spoofing, and computer trespass;

(ii) The disclosing of intimate images under RCW 9A.86.010 ;

(iii) The criminal impersonation of another under RCW 9A.60.040 ; and

(iv) Identity crimes under chapter 9.35 RCW.

(b) Violations of privacy may be referred to law enforcement for criminal prosecution, and violators may be liable for damages, including mental pain and suffering, that a violation of privacy may have caused to a customer's business, person, or reputation; and

(4) For independent repair providers, whether the repair provider uses any replacement parts that are used or provided by a supplier other than the original manufacturer of the digital electronic product.