Utah § 31A-2-216 Office of Consumer Health Assistance.

Utah Statutes

§ 31A-2-216 — Office of Consumer Health Assistance.

Utah § 31A-2-216

Title 31AInsurance Code

Ch. 31A-2Administration of the Insurance Laws

Part 31A-2-2Duties and Powers of Commissioner

This text of Utah § 31A-2-216 (Office of Consumer Health Assistance.) is published on Counsel Stack Legal Research, covering Utah primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook

Utah Code Ann. § 31A-2-216 (2026).

Text

(1)The commissioner shall establish an Office of Consumer Health Assistance before July 1, 1999.

(2)The office shall:

(2)(a) be a resource for health insurance consumers concerning health insurance coverage or the need for such coverage;

(2)(b) help health insurance consumers understand:

(2)(b)(i) contractual rights and responsibilities;

(2)(b)(ii) statutory protections; and

(2)(b)(iii) available remedies, including adverse benefit determination processes;

(2)(c) educate health insurance consumers:

(2)(c)(i) by producing or collecting and disseminating educational materials to consumersand health insurers; and

(2)(c)(ii) through outreach and other educational activities;

(2)(d) for health insurance consumers that have difficulty in accessing their health insurance policies because of lan

Free access — add to your briefcase to read the full text and ask questions with AI

(1) The commissioner shall establish an Office of Consumer Health Assistance before July 1, 1999.
(2) The office shall:
(2)(a) be a resource for health insurance consumers concerning health insurance coverage or the need for such coverage;
(2)(b) help health insurance consumers understand:
(2)(b)(i) contractual rights and responsibilities;
(2)(b)(ii) statutory protections; and
(2)(b)(iii) available remedies, including adverse benefit determination processes;
(2)(c) educate health insurance consumers:
(2)(c)(i) by producing or collecting and disseminating educational materials to consumersand health insurers; and
(2)(c)(ii) through outreach and other educational activities;
(2)(d) for health insurance consumers that have difficulty in accessing their health insurance policies because of language, disability, age, or ethnicity, provide information and services, directly or through referral;
(2)(e) analyze and monitor federal and state consumer health insurance statutes, rules, and regulations; and
(2)(f) summarize information gathered under this section and make the summaries available to the public, government agencies, and the Legislature.
(3) The office may:
(3)(a) obtain data from health insurance consumers as necessary to further the office's duties under this section;
(3)(b) investigate complaints and attempt to resolve complaints at the lowest possible level; and
(3)(c) assist, but not testify or represent, a consumer in an adverse benefit determination, arbitration, judicial, or related proceeding, unless the proceeding is in connection with an enforcement action under Section 31A-2-308.
(4) The commissioner may adopt rules necessary to implement the requirements of this section.