Utah § 31A-2-215 Consumer education.

Utah Statutes

§ 31A-2-215 — Consumer education.

Utah·Title 31A Insurance Code·Ch. 31A-2 Administration of the Insurance Laws·Part 31A-2-2 Duties and Powers of Commissioner

(1)In furtherance of the purposes in Section 31A-1-102, the commissioner may educate consumers about insurance and provide consumer assistance.

(2)Consumer education may include:

(2)(a) outreach activities; and

(2)(b) the production or collection and dissemination of educational materials.

(3)Consumer assistance may include:

(3)(a) explaining:

(3)(a)(i) the terms of a policy;

(3)(a)(ii) a policy's complaint, grievance, or adverse benefit determination procedure; and

(3)(a)(iii) the fundamentals of self-advocacy; and

(3)(b) informal efforts to negotiate a resolution of a dispute between a consumer and a licensee.

(4)(4)(a) Notwithstanding Subsection (3) and Section 31A-2-216, consumer assistance may not include:

(4)(a)(i) commencing an administrative, judicial, or other proceeding again

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(1) In furtherance of the purposes in Section 31A-1-102, the commissioner may educate consumers about insurance and provide consumer assistance.
(2) Consumer education may include:
(2)(a) outreach activities; and
(2)(b) the production or collection and dissemination of educational materials.
(3) Consumer assistance may include:
(3)(a) explaining:
(3)(a)(i) the terms of a policy;
(3)(a)(ii) a policy's complaint, grievance, or adverse benefit determination procedure; and
(3)(a)(iii) the fundamentals of self-advocacy; and
(3)(b) informal efforts to negotiate a resolution of a dispute between a consumer and a licensee.
(4) (4)(a) Notwithstanding Subsection (3) and Section 31A-2-216, consumer assistance may not include:
(4)(a)(i) commencing an administrative, judicial, or other proceeding against a licensee to obtain specific relief from the licensee for a specific consumer; or
(4)(a)(ii) otherwise representing a consumer in any administrative, judicial, or other proceeding.
(5) Nothing in this section prohibits the commissioner from taking enforcement action for violations under Section 31A-2-308.
(6) The commissioner may adopt rules necessary to implement the requirements of this section.

Utah § 31A-2-215 (Consumer education.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.