§ 17B-2a-826 — Public transit district office of constituent services and office of coordinated mobility.

(1) (1)(a) The board of trustees of a large public transit district shall create and employ an office of constituent services.
(1)(b) The duties of the office of constituent services described in Subsection (1)(a) shall include:
(1)(b)(i) establishing a central call number to hear and respond to complaints, requests, comments, concerns, and other communications from customers and citizens within the district;
(1)(b)(ii) keeping a log of the complaints, comments, concerns, and other communications from customers and citizens within the district; and
(1)(b)(iii) reporting complaints, comments, concerns, and other communications to management and to the local advisory council created in Section 17B-2a-808.2.
(2) (2)(a) A large public transit district shall create and employ an office of coordinated mobility.
(2)(b) The duties of the office of coordinated mobility shall include:
(2)(b)(i) establishing a central call number to facilitate human services transportation;
(2)(b)(ii) coordinating all human services transportation needs within the public transit district;
(2)(b)(iii) receiving requests and other communications regarding human services transportation;
(2)(b)(iv) receiving requests and other communications regarding vans, buses, and other vehicles available for use from the public transit district to maximize the utility of and investment in those vehicles; and
(2)(b)(v) supporting local efforts and applications for additional funding.

Legislative History

Amended by Chapter 479, 2019 General Session