Texas § 110.254 RECORD OF COMPLAINTS.

Texas Statutes

§ 110.254 — RECORD OF COMPLAINTS.

Texas § 110.254

Code OCOccupations Code

This text of Texas § 110.254 (RECORD OF COMPLAINTS.) is published on Counsel Stack Legal Research, covering Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook

Tex. Occupations Code Code Ann. § 110.254 (2026).

Text

Sec. 110.254. RECORD OF COMPLAINTS.

(a)The council shall keep an information file about each written complaint filed with the council that the council has authority to resolve. The information file must include:

(1)the name of the person who filed the complaint;

(2)the date the complaint is received;

(3)the subject matter of the complaint;

(4)the name of each person contacted in relation to the complaint;

(5)a summary of the results of the review or investigation of the complaint; and

(6)for a complaint for which the council took no action, an explanation of the reason the complaint was closed without action.

(b)The council shall provide to a person filing a complaint and to each person who is the subject of the complaint a copy of the council's policies and procedures relating to

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Sec. 110.254. RECORD OF COMPLAINTS. (a) The council shall keep an information file about each written complaint filed with the council that the council has authority to resolve. The information file must include:
(1) the name of the person who filed the complaint;
(2) the date the complaint is received;
(3) the subject matter of the complaint;
(4) the name of each person contacted in relation to the complaint;
(5) a summary of the results of the review or investigation of the complaint; and
(6) for a complaint for which the council took no action, an explanation of the reason the complaint was closed without action.
(b) The council shall provide to a person filing a complaint and to each person who is the subject of the complaint a copy of the council's policies and procedures relating to complaint investigation and resolution.
(c) The council, at least quarterly and until final disposition of a complaint, shall notify the person filing the complaint and each person who is the subject of the complaint of the status of the complaint unless the notice would jeopardize an undercover investigation.