Texas § 540.0654 PROVIDER NETWORK DIRECTORIES.

Texas Statutes

§ 540.0654 — PROVIDER NETWORK DIRECTORIES.

Texas § 540.0654

Code GVGovernment Code

This text of Texas § 540.0654 (PROVIDER NETWORK DIRECTORIES.) is published on Counsel Stack Legal Research, covering Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook

Tex. Government Code Code Ann. § 540.0654 (2026).

Text

Sec. 540.0654. PROVIDER NETWORK DIRECTORIES.

(a)The commission shall ensure that a Medicaid managed care organization:

(1)posts on the organization's Internet website:

(A)the organization's provider network directory; and

(B)a direct telephone number and e-mail address through which a recipient enrolled in the organization's managed care plan or the recipient's provider may contact the organization to receive assistance with:

(i)identifying in-network providers and services available to the recipient; and

(ii)scheduling an appointment for the recipient with an available in-network provider or to access available in-network services; and

(2)updates the online directory required under Subdivision (1)(A) at least monthly.

(b)A Medicaid managed care organization is required to send a p

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Sec. 540.0654. PROVIDER NETWORK DIRECTORIES. (a) The commission shall ensure that a Medicaid managed care organization:
(1) posts on the organization's Internet website:
(A) the organization's provider network directory; and
(B) a direct telephone number and e-mail address through which a recipient enrolled in the organization's managed care plan or the recipient's provider may contact the organization to receive assistance with:
(i) identifying in-network providers and services available to the recipient; and
(ii) scheduling an appointment for the recipient with an available in-network provider or to access available in-network services; and
(2) updates the online directory required under Subdivision (1)(A) at least monthly.
(b) A Medicaid managed care organization is required to send a paper form of the organization's provider network directory for the program only to a recipient who requests to receive the directory in paper form.