Texas § 14.062 CONSUMER INFORMATION AND COMPLAINTS.

Texas Statutes

§ 14.062 — CONSUMER INFORMATION AND COMPLAINTS.

Texas § 14.062

Code FIFinance Code

This text of Texas § 14.062 (CONSUMER INFORMATION AND COMPLAINTS.) is published on Counsel Stack Legal Research, covering Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook

Tex. Finance Code Code Ann. § 14.062 (2026).

Text

Sec. 14.062. CONSUMER INFORMATION AND COMPLAINTS.

(a)The office shall maintain a system to promptly and efficiently act on complaints filed with the office. The office shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and its disposition.

(b)The office shall make information available describing its procedures for complaint investigation and resolution.

(c)The office shall periodically notify the complaint parties of the status of the complaint until final disposition.

Free access — add to your briefcase to read the full text and ask questions with AI

Sec. 14.062. CONSUMER INFORMATION AND COMPLAINTS. (a) The office shall maintain a system to promptly and efficiently act on complaints filed with the office. The office shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and its disposition.
(b) The office shall make information available describing its procedures for complaint investigation and resolution.
(c) The office shall periodically notify the complaint parties of the status of the complaint until final disposition.

Legislative History

Acts 1997, 75th Leg., ch. 1008, Sec. 1, eff. Sept. 1, 1997. Amended by Acts 2001, 77th Leg., ch. 1235, Sec. 3, eff. Sept. 1, 2001. Amended by: Acts 2019, 86th Leg., R.S., Ch. 767 (H.B. 1442 ), Sec. 3, eff. September 1, 2019.