§ 5-38.3-4. Powers and duties of the attorney general.
(a) Under this chapter, the department of attorney general's consumer protection unit
has the power to make and conduct any investigations that it deems proper to effectuate
the purposes of this chapter. The consumer protection unit will accept complaints
against a repair shop up to ninety (90) days or three thousand (3,000) miles after
completion of the repairs, whichever comes first. All complaints that are signed shall
be reviewed or investigated except those that fall outside the jurisdiction of this
chapter. The consumer protection unit may assist in settlement of disputes between
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§ 5-38.3-4. Powers and duties of the attorney general.
(a) Under this chapter, the department of attorney general's consumer protection unit
has the power to make and conduct any investigations that it deems proper to effectuate
the purposes of this chapter. The consumer protection unit will accept complaints
against a repair shop up to ninety (90) days or three thousand (3,000) miles after
completion of the repairs, whichever comes first. All complaints that are signed shall
be reviewed or investigated except those that fall outside the jurisdiction of this
chapter. The consumer protection unit may assist in settlement of disputes between
the repair shop and the complainant.
(b) The attorney general may establish, by rule or regulation, criteria upon which the
necessity for investigation or complaints is determined. This criteria may include,
but not be limited to, the alleged financial loss to the complainant; the indication
of a recurring incidence of fraud or deceptive practices; or the essential nature
of the service provided to the safe operation of the vehicle.
(c) The attorney general may prescribe any rules and regulations that he or she deems
necessary to effectuate the purpose of this chapter.