§ 19-14.8-17. Prerequisites for providing debt-management services.
(a) Before providing debt-management services, a registered provider shall give the individual
an itemized list of goods and services and the charges for each. The list must be
clear and conspicuous; be in a record the individual may keep whether or not the individual
assents to an agreement; and describe the goods and services the provider offers:
(1) Free of additional charge if the individual enters into an agreement;
(2) For a charge if the individual does not enter into an agreement; and
(3) For a charge if the individual enters into an agreement, using the following terminology,
as applicable, and format:
Set-up fee _________________________________________
dollar amount of fee
Monthly service fee _________________________________________
dollar amount of fee or method of determining amount
Settlement fee _________________________________________
dollar amount of fee or method of determining amount
Goods and services in addition to those provided in connection with a plan:
_________________________________________
(item) dollar amount or method of determining amount
_________________________________________
(item) dollar amount or method of determining amount.
(b) A provider may not furnish debt-management services unless the provider, through the
services of a certified counselor:
(1) Provides the individual with reasonable education about the management of personal
finance;
(2) Has prepared a financial analysis; and
(3) If the individual is to make regular, periodic payments:
(A) Has prepared a plan for the individual;
(B) Has made a determination, based on the provider's analysis of the information provided
by the individual and otherwise available to it, that the plan is suitable for the
individual and the individual will be able to meet the payment obligations under the
plan; and
(C) Believes that each creditor of the individual listed as a participating creditor in
the plan will accept payment of the individual's debts as provided in the plan.
(c) Before an individual assents to an agreement to engage in a plan, a provider shall:
(1) Provide the individual with a copy of the analysis and plan required by subsection
(b) in a record that identifies the provider and that the individual may keep whether
or not the individual assents to the agreement;
(2) Inform the individual of the availability, at the individual's option, of assistance
by a toll-free communication system or in person to discuss the financial analysis
and plan required by subsection (b); and
(3) With respect to all creditors identified by the individual or otherwise known by the
provider to be creditors of the individual, provide the individual with a list of:
(A) Creditors that the provider expects to participate in the plan and grant concessions;
(B) Creditors that the provider expects to participate in the plan but not grant concessions;
(C) Creditors that the provider expects not to participate in the plan; and
(D) All other creditors.
(d) Before an individual assents to an agreement to engage in a plan, the provider shall
inform the individual, in a record that contains nothing else, that is given separately,
and that the individual may keep whether or not the individual assents to the agreement:
(1) Of the name and business address of the provider;
(2) That plans are not suitable for all individuals and the individual may ask the provider
about other ways, including bankruptcy, to deal with indebtedness;
(3) That establishment of a plan may adversely affect the individual's credit rating or
credit scores;
(4) That nonpayment of debt may lead creditors to increase finance and other charges or
undertake collection activity, including litigation;
(5) Unless it is not true, that the provider may receive compensation from the creditors
of the individual; and
(6) That, unless the individual is insolvent, if a creditor settles for less than the
full amount of the debt, the plan may result in the creation of taxable income to
the individual, even though the individual does not receive any money.
(e) If a provider may receive payments from an individual's creditors and the plan contemplates
that the individual's creditors will reduce finance charges or fees for late payment,
default, or delinquency, the provider may comply with subsection (d) by providing
the following disclosure, surrounded by black lines:
IMPORTANT INFORMATION FOR YOU TO CONSIDER
(1) Debt-management plans are not right for all individuals, and you may ask us to provide
information about other ways, including bankruptcy, to deal with your debts.
(2) Using a debt-management plan may hurt your credit rating or credit scores.
(3) We may receive compensation for our services from your creditors.
_________________________________________
Name and business address of provider.
(f) If a provider will not receive payments from an individual's creditors and the plan
contemplates that the individual's creditors will reduce finance charges or fees for
late payment, default, or delinquency, a provider may comply with subsection (d) by
providing the following disclosure, surrounded by black lines:
IMPORTANT INFORMATION FOR YOU TO CONSIDER
(1) Debt-management plans are not right for all individuals, and you may ask us to provide
information about other ways, including bankruptcy, to deal with your debts.
(2) Using a debt-management plan may hurt your credit rating or credit scores.
_________________________________________
Name and business address of provider.
(g) If a plan contemplates that creditors will settle debts for less than the full principal
amount of debt owed, a provider may comply with subsection (d) by providing the following
disclosure, surrounded by black lines:
IMPORTANT INFORMATION FOR YOU TO CONSIDER
(1) Our program is not right for all individuals, and you may ask us to provide information
about bankruptcy and other ways to deal with your debts.
(2) Nonpayment of your debts under our program may:
hurt your credit rating or credit scores;
lead your creditors to increase finance and other charges; and
lead your creditors to undertake activity, including lawsuits, to collect the debts.
(3) Reduction of debt under our program may result in taxable income to you, even though
you will not actually receive any money.
_________________________________________
Name and business address of provider.