§ 57-34.1-05 — Customer's procedures and remedies for correcting taxes and fees

North Dakota § 57-34.1-05

• Jurisdiction: North Dakota
• Title 57: Taxation
• Ch. 57-34.1: Mobile Telecommunications Tax Sourcing

Text

1. If a customer believes that an amount of tax, assignment of place of primary use, or
taxing jurisdiction included on a billing is erroneous, the customer shall notify the home
service provider in writing. The customer shall include in this written notification the
street address for the customer's place of primary use, the account name and number
for which the customer seeks a correction of the tax assignment, a description of the
error asserted by the customer, and any other information the home service provider
reasonably requires to process the request. Within sixty days of receiving a notice, the
home service provider shall review its records and the electronic database or
enhanced zip code to determine the customer's taxing jurisdiction. If as a result of this
review the home service provider finds that the amount of tax, assignment of place of
primary use, or taxing jurisdiction is in error, the home service provider shall correct
the error and refund or credit the amount of tax erroneously collected from the
customer for a period of up to two years. If this review shows that the amount of tax,
assignment of place of primary use, or taxing jurisdiction is correct, the home service
provider shall provide a written explanation to the customer.
2. If the customer is dissatisfied with the response of the home service provider under
this section, the customer may seek correction or refund from the taxing jurisdiction
affected.
3. The procedure in this section is the sole and exclusive remedy available to customers
seeking correction of assignment of place of primary use, taxing jurisdiction, a refund,
or other compensation for taxes or fees erroneously collected by the home service
provider.