§ 54-44.8-05 — Telecommunications relay service - Requirements

North Dakota § 54-44.8-05

• Jurisdiction: North Dakota
• Title 54: State Government
• Ch. 54-44.8: Communications-Impaired Telecommunications Services

Text

1. The department shall contract with a qualified provider to design and implement a
telecommunications relay service that fulfills the requirement of subsection 2 of section
54-44.8-03. The department shall award the contract for this service to the offeror
whose proposal is the most advantageous to the state; considering price, the interests
of the communications-impaired community in having access to a high quality and
technologically advanced telecommunications system, and all other factors listed in
the request for proposals.
2. Except in cases of willful misconduct, gross negligence, or bad faith, neither the
department nor the provider of the telecommunications relay service, nor the
employees of the provider, are liable for any damages or claims for relief arising out of
or resulting from the establishment of, participation in, or operation of the
telecommunications relay service.
3. The department shall require, under the terms of the contract, that:
a. The service be available statewide for operation seven days a week, twenty-four
hours per day, including holidays, for both interstate and intrastate calls.
b. The service relay all messages promptly and accurately.
c. The service maintain the privacy of persons using the system.
d. The provider preserve the confidentiality of all telephone communications.
e. The service conform to any standards established by applicable state or federal
laws or rules.