§ 26.1-25-09 — Information to be furnished insureds - Hearings and appeals of insureds

Every insurer which files rates shall, within a reasonable time after receiving written request
therefor and upon payment of such reasonable charge as it may make, furnish to any insured
affected by a rate made by it, or to the authorized representative of such insured, all pertinent
information as to the rate. Every insurer which files rates shall provide within this state
reasonable means whereby any person aggrieved by the application of its rating system may be
heard, in person or by an authorized representative, on the person's written request to review
the manner in which the rating system has been applied in connection with the insurance
afforded the person. If the insurer fails to grant or reject the request within thirty days after it is
made, the applicant may proceed in the same manner as if the application had been rejected.
Any party affected by the action of the insurer on the request may, within thirty days after written
notice of the action, appeal to the commissioner, who, after a hearing held upon not less than
ten days' written notice to the appellant and to the insurer, may affirm or reverse the action.