§ 3-1804

(a) (1) The Student Loan Ombudsman shall develop and update as necessary material designed to promote awareness of and increase participation in the Program.

(2) The materials shall include:

(i) a standardized letter that:

1. gives a brief summary of the Program;

2. provides information about what an employee must do to benefit from the Program; and

3. recommends that employees visit the U.S. Department of Education’s official website for additional resources;

(ii) a detailed fact sheet that:

1. describes the Program; and

2. includes the U.S. Department of Education’s official website addresses for the Program and for resources for student loan borrowers; and

(iii) a document containing frequently asked questions about the Program.

(b) On or after October 15, 2025, the Student Loan Ombudsman, in coordination with other State agencies, shall make the materials developed under subsection (a) of this section available to public service employers.

(c) (1) On or after November 15, 2025, each public service employer shall provide each newly hired employee with the most recently available version of the materials developed under subsection (a) of this section within 30 days after the employee’s first day of employment.

(2) A public service employer may provide the materials developed under subsection (a) of this section by mail, by e–mail, or during an in–person new employee orientation.

(d) On or after March 15, 2026, each public service employer shall annually provide the most recently available version of the materials developed under subsection (a) of this section to all employees in written or electronic form.