(a)A consumer who is subjected to a violation of this title may file with the Division a written complaint which states:
(1)The name and address of the person alleged to have committed the violation complained of;
(2)The particulars of the violation; and
(3)Any other information required by the Division.
(b)After the filing of a complaint, the Division shall investigate the allegations to ascertain issues and facts. If appropriate, the Division shall refer a complaint to the Federal Trade Commission.
(c)The Division may seek the cooperation of the licensing authorities and contracting departments of the State in connection with its investigation of a person who is licensed to do business in the State or who has a contractual rela
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(a) A consumer who is subjected to a violation of this title may file with the Division a written complaint which states:
(1) The name and address of the person alleged to have committed the violation complained of;
(2) The particulars of the violation; and
(3) Any other information required by the Division.
(b) After the filing of a complaint, the Division shall investigate the allegations to ascertain issues and facts. If appropriate, the Division shall refer a complaint to the Federal Trade Commission.
(c) The Division may seek the cooperation of the licensing authorities and contracting departments of the State in connection with its investigation of a person who is licensed to do business in the State or who has a contractual relationship with the State.
(d) If the Division determines that the complaint lacks reasonable grounds on which to base a violation of this subtitle, it may:
(1) Dismiss the complaint; or
(2) Conduct any further investigation it considers necessary.
(e) This section does not prevent a consumer from:
(1) Exercising any right or seeking any remedy to which he might otherwise be entitled; or
(2) Filing a complaint with any other agency or court.