Massachusetts Statutes
§ 12 — Disclosure of information relating to charges; duty to advise consumer of post-repair practices
Massachusetts § 12
JurisdictionMassachusetts
Part IADMINISTRATION OF THE GOVERNMENT
Title XVREGULATION OF TRADE
Ch. 100AMOTOR VEHICLE DAMAGE REPAIR SHOPS
This text of Massachusetts § 12 (Disclosure of information relating to charges; duty to advise consumer of post-repair practices) is published on Counsel Stack Legal Research, covering Massachusetts primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.
Bluebook
Mass. Gen. Laws ch. 100A, § 12 (2026).
Text
Section 12.
(a)Upon request of a consumer, a registered motor vehicle glass repair shop shall disclose all information relating to the charges for repair or replacement services, including the amount of the charges, the identification and line item charges for the parts provided and verification of the parts used, regardless of whether the amount is paid by the consumer or billed to the consumer's insurance company.
(b)A motor vehicle glass repair shop shall advise the consumer of post-repair practices that may be necessary to insure safe operation of the vehicle.
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Bluebook (online)
Massachusetts § 12, Counsel Stack Legal Research, https://law.counselstack.com/statute/ma/100A/12.