§2594. Mandatory policy ensuring compliance with Americans with Disabilities Act
A. Each agency head shall develop and implement a policy to ensure compliance
with the Americans with Disabilities Act which is applicable to all public servants of the
agency, applicants for employment at the agency, and members of the general public who
seek or receive services or benefits from the agency.
B. Based on the business needs and organizational structure of the agency, the
required policy may be formatted as a single policy, comprehensive policy, or comprised of
multiple policies tailored to the specific facility, audience, or Titles of the Americans with
Disabilities Act. At a minimum, the policy shall contain all of the following:
(1)It shall express the agency's commitment to engaging in the i
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§2594. Mandatory policy ensuring compliance with Americans with Disabilities Act
A. Each agency head shall develop and implement a policy to ensure compliance
with the Americans with Disabilities Act which is applicable to all public servants of the
agency, applicants for employment at the agency, and members of the general public who
seek or receive services or benefits from the agency.
B. Based on the business needs and organizational structure of the agency, the
required policy may be formatted as a single policy, comprehensive policy, or comprised of
multiple policies tailored to the specific facility, audience, or Titles of the Americans with
Disabilities Act. At a minimum, the policy shall contain all of the following:
(1) It shall express the agency's commitment to engaging in the interactive process
and providing reasonable accommodations to any individual with a disability for purposes
of participating in the application and interview process, performing the essential functions
of the job, providing equal opportunity to access the benefits and privileges of employment,
ensuring effective communication, and providing equal opportunity to access the agency's
programs, services, activities, and facilities.
(2) It shall provide for designating an Americans with Disabilities Act agency
coordinator.
(3) It shall include a general description of the accommodation request process and
indicate to whom such requests should be addressed if not to the Americans with Disabilities
Act agency coordinator.
(4) It shall provide for documentation of the interactive process, including
accommodation requested and discussed, any other equally effective accommodations
identified, business reasons for decisions made, and actions taken on the accommodation
request.
(5) It shall specify an effective grievance process for prompt resolution of complaints
regarding disposition of accommodation requests or alleging any action prohibited by the
Americans with Disabilities Act.
(6) It shall include a clear prohibition against harassment, discrimination, or
retaliation against an individual related to exercising or aiding in the exercise of Americans
with Disabilities Act rights or for having a relationship or association with another individual
with a known disability.