§ 23:78 — Workforce information systems

§78. Workforce information systems
The department shall implement, subject to legislative appropriation, automated
information systems that are necessary for the efficient and effective operation and
management of the workforce development system. These information systems shall include
but not be limited to the following:
(1) An integrated management system for the one-stop service delivery system,
which includes, at a minimum, common registration and intake, screening for needs and
benefits, case management and tracking, training benefits management, service and training
provider management, performance reporting, executive information and reporting, and
customer-satisfaction tracking and reporting.
(2) The information system shall include auditable systems and controls to ensure
financial integrity and valid and reliable performance information.
(3) The system shall support service integration and case management by providing
for case tracking for participants in programs integrated pursuant to R.S. 23:17.
(4) The system shall provide documented services to other agencies, and to other
providers of services, that would be useful to job seekers.
(5) The department may procure independent verification and validation services
associated with developing and implementing any workforce information system.

Legislative History

Acts 2008, No. 743, §2, eff. July 1, 2008; Acts 2025, No. 428, §7, eff. Oct. 1, 2025.