§ 27-2-23-12 — Insurer duty related to possible death

An insurer shall, not later than ninety (90)
days after learning of the possible death of a person through a
comparison performed under section 11 of this chapter, do the
following:
(1) Complete and document a good faith effort to confirm the
death of the person against other available records and
information.
(2) Review the insurer's records to determine whether the person
had purchased any other products from the insurer.
(3) Determine whether benefits may be due under a policy,
annuity, or retained asset account.
(4) If the beneficiary or authorized representative under a policy,
annuity, or retained asset account has not communicated with the
insurer before the expiration of the ninety (90) day period,
complete and document a good faith effort to locate and contact
the beneficiary or authorized representative, including sending to
the beneficiary or authorized representative information
concerning the:
(A) insurer's claim process; and
(B) need to provide a certified original or copy of the death
certificate, if applicable under the policy, annuity, or retained
asset account.

Legislative History

As added by P.L.90-2014, SEC.1.