§ 27-1-46-15 — Provider facility or practitioner duty to communicate right to good faith estimate by at least three means

Indiana § 27-1-46-15

• Jurisdiction: Indiana
• Title 27: INSURANCE
• Art. 1: DEPARTMENT OF INSURANCE
• Ch. 46: Provider Facility Good Faith Estimates

Text

(a) Each provider must make diligent
attempts to ensure that the patient is aware of the patient's right to
request a good faith estimate under this chapter. The communication
by a provider to the patient concerning the right to a good faith estimate
must be conspicuous and must be provided by at least three (3) of the
following means:
(1) Notice on the provider's website.
(2) On hold messaging.
(3) Waiting room notification.
(4) Preappointment reminders, including through electronic mail
(email) or text messaging.
(5) During appointment or services check in.
(6) During appointment or services check out.
(7) During patient financial services or billing department
inquiries.
(8) Through an electronic medical and patient communication
portal.
(b) The communication required under subsection (a) must state the
following, or words to the same effect: "A patient may ask for an
estimate of the amount the patient will be charged for a nonemergency
health care service provided in our facility. The law requires that an
estimate be provided within 2 business days.".

Legislative History

As added by P.L.93-2020, SEC.12. Amended by P.L.202-2021, SEC.14; P.L.215-2025, SEC.57.