§ 27-1-28-21 — Duties

An independent adjuster shall do all of the
following:
(1) Be honest and fair in all communications with an insured, an
insurer, a self-insurer, and the public.
(2) Give policyholders and claimants prompt and knowledgeable
service and courteous, fair, and objective treatment.
(3) Refrain from:
(A) giving legal advice; or
(B) dealing directly with a policyholder or claimant who is
represented by legal counsel unless the legal counsel consents
to the direct contact.
(4) Comply with all local, state, and federal privacy and
information security laws.
(5) Identify:
(A) the independent adjuster's self as an independent adjuster;
and
(B) if applicable, the independent adjuster's employer;
when dealing with a policyholder or claimant.
(6) Refrain from:
(A) having any financial interest in an adjustment; or
(B) acquiring, for the independent adjuster or any person, an
interest or a title in salvage without first receiving written
authority from the principal.

Legislative History

As added by P.L.11-2011, SEC.22.