§ 27-1-22-12 — Procedure on complaint by insured

Any insured may, in writing, request his
insurer or its rating organization to review the manner in which its
filing or the filing made by a rating organization on its behalf has been
applied with respect to insurance afforded him. Any such insured
aggrieved by the failure or refusal of an insurer or rating organization
to make such review and to grant appropriate relief within thirty (30)
days after such request is received may file a written complaint and
request for a hearing with the commissioner, specifying the grounds
relied upon. If the complaint charges a violation of this chapter and the
commissioner finds that the complaint was made in good faith and that
the complainant would be aggrieved if the violation is proven, he shall
hold a hearing upon not less than ten (10) days written notice to the
complainant, the insurer, and the related rating organization, if any,
stating the grounds of complaint. If after such hearing he finds the
complaint justified, he shall order the matter complained of to be
corrected within a reasonable time, but not less than twenty (20) days
after a copy of his written order has been mailed to or served upon the
insurer complained against.
Formerly: Acts 1967, c.133, s.12. As amended by P.L.252-1985,
SEC.115.