Indiana Statutes
§ 12-15-30.5-5 — Broker requirements; confidentiality; remediation plan
Indiana § 12-15-30.5-5
This text of Indiana § 12-15-30.5-5 (Broker requirements; confidentiality; remediation plan) is published on Counsel Stack Legal Research, covering Indiana primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.
Bluebook
Ind. Code § 12-15-30.5-5 (2026).
Text
(a)A broker shall establish, implement, and
maintain the following:
(1)One (1) toll free telephone number clearly identified for the
handling of complaints concerning the nonemergency medical
transportation services.
(2)A link on the home page of the broker's website titled "File a
Complaint Here" that is accessible by the public and that allows
for the submission of a complaint concerning the nonemergency
medical transportation services.
(3)Instructions on the broker's website on how to file a complaint
concerning nonemergency medical transportation services.
(4)A process to notify a person who files a complaint about:
(A)the steps the broker will take to investigate the complaint;
and
(B)the results of the investigation.
(b)Except for disclosure to the office of the secretary, th
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Legislative History
As added by P.L.116-2019, SEC.4. Amended by P.L.1-2025,
SEC.169.
Nearby Sections
15
§ 12-10-1-1
Establishment of bureau§ 12-10-1-2
Purpose§ 12-10-1-3
Administration of programs§ 12-10-1-4
Duties§ 12-10-1-5
Coordination of services with area agencies§ 12-10-1-6
Area agencies; duties; coverage area changes§ 12-10-10-1
"Case management"§ 12-10-10-1.5
"Activities of daily living"§ 12-10-10-10
Services funding; source§ 12-10-10-12
Negotiation of reimbursement rates§ 12-10-10-2
"Community and home care services"Cite This Page — Counsel Stack
Bluebook (online)
Indiana § 12-15-30.5-5, Counsel Stack Legal Research, https://law.counselstack.com/statute/in/12-15-30.5-5.