Indiana Statutes
§ 12-11-13-6 — Investigation and resolution of complaints
(a)The ombudsman shall receive, investigate,
and attempt to resolve complaints and concerns that are made by or on
behalf of an individual described in section 1 of this chapter.
(b)At the conclusion of an investigation of a complaint, the
ombudsman shall report the ombudsman's findings to the complainant.
(c)If the ombudsman does not investigate a complaint, the
ombudsman shall notify the complainant of the decision not to
investigate and the reasons for the decision.
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Legislative History
As added by P.L.272-1999, SEC.35.
Nearby Sections
15
§ 12-10-1-1
Establishment of bureau§ 12-10-1-2
Purpose§ 12-10-1-3
Administration of programs§ 12-10-1-4
Duties§ 12-10-1-5
Coordination of services with area agencies§ 12-10-1-6
Area agencies; duties; coverage area changes§ 12-10-10-1
"Case management"§ 12-10-10-1.5
"Activities of daily living"§ 12-10-10-10
Services funding; source§ 12-10-10-12
Negotiation of reimbursement rates§ 12-10-10-2
"Community and home care services"