§ 10-16-20-4 — Contract terminations; resubscriptions; refunds

(a) In addition to the rights and protections
regarding consumer transactions, contracts, and service providers
included in Title III of the federal Servicemembers Civil Relief Act (50
U.S.C. App. 531 through 538), a servicemember may terminate a
contract described in subsection (b) at any time after the date the
servicemember receives military orders to relocate for a period of
service of at least ninety (90) days to a location that does not support
the contract.
(b) This section applies to a contract to provide any of the following:
(1) Telecommunication services.
(2) Internet services.
(3) Television services.
(4) Athletic club or gym memberships.
(5) Satellite radio services.
(c) Termination of a contract must be made by delivery of a written
or electronic notice of the termination and a copy of the
servicemember's military orders to the service provider. If a
servicemember terminates a contract, the service provider shall provide
the servicemember with a written or electronic notice of the
servicemember's rights posted on the Indiana National Guard's website
as required by IC 10-16-6-13.
(d) For any contract terminated under this section, the service
provider under the contract may not impose an early termination
charge.
(e) Any tax or any other obligation or liability of the servicemember
that, in accordance with the terms of the contract, is due and unpaid at
the time of termination of the contract shall be paid by the
servicemember.
(f) If the servicemember resubscribes to the service provided under
a contract described in subsection (b) that was terminated under this
chapter during the ninety (90) day period immediately following when
the servicemember has returned from service, the service provider may
not impose any charges or services fees, other than the usual and
customary charges and fees for the installation or acquisition of
customer equipment imposed on any other subscriber.
(g) Not later than sixty (60) days after the effective date of the
termination of a contract described in subsection (b), the service
provider under the contract shall refund to the servicemember all fees
paid for services that extend past the termination date of the contract.

Legislative History

As added by P.L.156-2015, SEC.4. Amended by P.L.1-2025, SEC.146.